07/14/2025
BEXAR COUNT SHERIFF’S OFFICE 🚨 YOU COULD BE NEXT — HANG UP ON SCAMMERS 🚨
Deputies are currently investigating a reported fraud incident involving a Bitcoin scam that resulted in the loss of $43,700.
According to the complainant, while using their personal computer, the screen unexpectedly changed colors and displayed a pop-up alert instructing them to call “Microsoft Support.” The complainant called the number and spoke with a male identifying himself as “Michael,” who claimed both the computer and the complainant’s Randolph Brooks Federal Credit Union (RBFCU) account had been compromised.
The call was then transferred to another individual who falsely claimed to be an RBFCU representative. That individual informed the complainant that $43,700 had allegedly been removed from their money market account and placed into a fraudulent “drop box” created by a hacker.
The suspect instructed the complainant to:
• Remain on the phone
• Withdraw $43,700 from their RBFCU account
• Deposit the funds into a Bitcoin ATM located in the 12000 block of Nacogdoches Rd
• Scan a QR code sent via text message
The complainant complied with all instructions under the belief that the suspect was assisting in recovering the stolen funds. The following day, after no further contact from the suspect, the complainant reached out to RBFCU directly and was informed they had been the victim of a scam.
🚨 REMINDER TO THE PUBLIC:
Legitimate companies such as Microsoft or your financial institution will never instruct you to withdraw cash or deposit funds into a cryptocurrency machine.
Be extremely cautious with unsolicited phone calls, pop-up alerts, or anyone asking you to scan QR codes.
If someone claims to be from a law enforcement agency and asks for money—hang up immediately.
If you believe you have been targeted or victimized by a scam, contact your local law enforcement agency.
To verify law enforcement contact, or to report suspicious calls, call BCSO Dispatch at 210-335-6000.
