12/29/2025
Segment 2: TX DOT HERO Program
Have you ever seen cars on the side of the road marked with an “H” in a circle? Those cars have been marked by the TX DOT HERO Program, a FREE roadside assistance program.
Amber Banda interviews Lauren Macias-Cervantes, TX DOT Public Information Officer, and Martin Morales, HERO Program Manager and former law enforcement. They talk about what type of roadside assistance is offered FREE of charge to stranded drivers, including help changing your tires, putting air in tires, drinking water, battery charges, and help towing your vehicle to the nearest safe place or help with moving drivers off of dangerous areas.
The TX DOT HERO Program also helps law enforcement with clearing incidents on major highways and severe weather responses. Remember, when you see an accident or someone on the shoulder, MOVE OVER OR SLOW DOWN, it’s the law.
If you need roadside assistance, or see someone who needs it, be a good neighbor and call 915-790-HERO (4376), or call the number on the back of your driver’s license. Parents, have your teenager save this number in their phone!
For more information go to txdot.gov
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