08/06/2025
In the fast-paced world of growth and scaling, many companies overlook the importance of a solid onboarding plan, and it’s easy to see why. But when onboarding is rushed or inconsistent, it leads to missed promises, unhappy agents, and a lack of accountability. Your onboarding plan should mirror your commitments—ensure that the support, training, and resources are in place to back up what was promised. It's about creating consistency, delivering on your promises, and setting everyone up for success from day one.
Here's the link to our latest episode: https://youtu.be/Cy0zGxlsQOc