The DDC Group

The DDC Group provides BPM & technology solutions that drive innovation and enhance global operational efficiency for businesses. A trusted partner since 1989.

09/05/2025

From “buy online, pick up in-store” to personalized experiences across platforms, your customers expect more.

Discover the 4 pillars of omnichannel excellence and how to build a strategy that drives growth.

👉 Read the full article here: https://hubs.ly/Q03G3prS0

09/03/2025

🔗 Read more → https://hubs.ly/Q03GgjXG0

Signals hold the key to staying ahead - but only if they flow quickly to the right teams.

Too often, disconnected data and siloed insight slow down decisions and leave opportunities on the table.

Discover how top retailers are breaking down barriers and turning signals into fast, coordinated action in our recent article.

09/02/2025

When top talent walks, they take institutional knowledge and customer relationships with them.

In a recent article by https://hubs.ly/Q03Ggdb20, our VP of CX & Back Office Capabilities, Gareth Brophy, explains how understanding why people leave—and acting quickly with strategies like flexible working—can help stem the flow and retain key talent.

🔗 Explore these insights & more from leading contact centre experts → https://hubs.ly/Q03Ggdxj0

09/01/2025

Happy Labor Day! 🇺🇸

We’re proud to celebrate our colleagues in the U.S.—and workers everywhere—whose dedication supports families, communities, and economies.

08/27/2025

It’s time to align your data strategy with business goals and empower your workforce to make smarter, data-driven decisions.

👉 Learn how: https://hubs.ly/Q03FV3cy0

08/26/2025

Automation success starts with balance.
Learn how to prioritize scalable, targeted solutions that solve real business challenges and empower your team.

Read more → https://hubs.ly/Q03DTGKS0

08/23/2025

🔗Visit Business Process Insights → https://hubs.ly/Q03F2V000

Dashboards that guide decisions do more than show data—they reveal where loyalty is slipping, and which trends will impact revenue next. Learn how leaders are leveraging CX metrics for smarter business moves.

08/22/2025

AI and real-time learning are transforming operations into responsive, insight-driven systems. CIOs at the forefront of this shift are designing workflows within enterprise platforms that drive smarter decisions and faster ex*****on

Learn more → https://hubs.ly/Q03BzqjS0

08/21/2025

Seeing the trend is easy. Sensing it early is the edge. Discover how leading retailers use analytics to act before the window closes.

⭐ Learn more → https://hubs.ly/Q03DKm5-0

08/19/2025

Outdated tech is slowing utilities down. But transformation is within reach.

Get the full story on what needs to change — and how.

🎥 Watch the full interview with DDC’s Nathan Jones → https://hubs.ly/Q03DmQfQ0

08/15/2025

The DDC Group's Co-Founder & Board Member, Brett Trevalyan, swapped strategy sessions for the thrill of the racetrack at Donington Park, riding alongside racer James Wareing.

With podiums, a pole position, and a lap record this season, James is making waves, and Brett got a firsthand feel for the speed and precision driving this success.

We’re proud to support James and the MHR Motorsport team as they push for the championship — Next stop: Silverstone, August 15–17.

08/14/2025

Add your voice 👉 https://hubs.ly/Q03CRP2N0

We’ve gathered the data, but it’s not complete without your perspective. Join industry leaders shaping the most comprehensive CX report in the supply chain.

⏳ Survey closes August 18th!

Address

4611 Plettner Lane Suite 130
Evergreen, CO
80439

Telephone

+13036740681

Website

https://www.theddcgroup.com/contact-us/

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