Modern Restaurant Management

Modern Restaurant Management Modern Restaurant Management’s mission is to be the go-to resource for on-the-go restaurant-indust

"While tech can streamline operations, improve efficiency, and aid in managing customer expectations, it can also feel l...
12/10/2025

"While tech can streamline operations, improve efficiency, and aid in managing customer expectations, it can also feel like it is stripping away the human connection that makes dining out memorable. The challenge for the restaurant industry is to find a balance: using technology to enhance the experience, without losing the personal touch that consumers crave. " Read more in this MRM Exclusive from The Harris Poll.

The restaurant industry is at a turning point, caught between the promises and the worries surrounding new technology. On one side, AI and automation are

"Hospitality is undergoing a cultural reset and is at a pivotal moment,” said Sarah Jenkinson, Creative Director at Harr...
12/09/2025

"Hospitality is undergoing a cultural reset and is at a pivotal moment,” said Sarah Jenkinson, Creative Director at Harrison. Read more about what brands should be doing to future-proof their businesses.

Worldwide hospitality is undergoing a transformation driven by shifting consumer values, sustainability expectations, cultural storytelling, and

Brands should lean into behavior-based rewards because they incentivize the actions that actually grow the business, suc...
12/08/2025

Brands should lean into behavior-based rewards because they incentivize the actions that actually grow the business, such as frequency, off-peak visits, trial and referrals, as opposed to just another discounted transaction.

QSRs can leverage the seasonal traffic surge to move past deal fatigue and retain guests into the new year by adopting personalized, behavior-based

AI agents are turning fast food ordering into a delegated, data-driven experience and brands that adapt quickly by build...
12/03/2025

AI agents are turning fast food ordering into a delegated, data-driven experience and brands that adapt quickly by building trust signals and frictionless pathways for AI interactions will be the ones that succeed in this next phase of digital commerce.

QSRs are becoming test cases for agentic commerce, as AI agents flood their websites and reshape the entire customer journey from how orders are placed

"Today nostalgia has expanded beyond a creative concept. It has become a reliable signal of how dining behavior shifts d...
12/02/2025

"Today nostalgia has expanded beyond a creative concept. It has become a reliable signal of how dining behavior shifts during uncertain moments."

“Recession Pop” is back in rotation.Retail brands are re-releasing nostalgic favorites, fashion trends from the late 2000s are creeping back into

“The best practice for restaurateurs is to educate consumers on where the food comes from, how its grown, processed and ...
11/26/2025

“The best practice for restaurateurs is to educate consumers on where the food comes from, how its grown, processed and the shipped all the way from original source to the restaurant."

The recent Executive Order modifying tariffs on a number food and agricultural products could potentially bring relief to restaurant operators struggling

"Being present in that fourth place, the mindspace, is critical now and will become more so as more digitally native peo...
11/19/2025

"Being present in that fourth place, the mindspace, is critical now and will become more so as more digitally native people age up."

Consumers are increasingly viewing convenience stores as go-to destinations for quick meals, a trend that is blurring the lines with QSRs, according to

Rising food and labor costs have forced restaurants to confront a difficult question: Is local sourcing still worth the ...
11/18/2025

Rising food and labor costs have forced restaurants to confront a difficult question: Is local sourcing still worth the added complexity?

For decades, “farm-to-table” has signified freshness, sustainability, and authenticity. Diners expect menus that reflect local farms, seasonal

Diners are prioritizing better-for-you menu options, according to  Provoke Insights’ Restaurant Trends & Consumer Buying...
11/12/2025

Diners are prioritizing better-for-you menu options, according to Provoke Insights’ Restaurant Trends & Consumer Buying Behaviors – Winter 2026.

Heading into 2026, diners are prioritizing health-forward options and local sourcing, alongside persistent price sensitivity, as revealed by Provoke

Learn more about how AI is transforming the way consumers evaluate businesses and make purchasing decisions and what it ...
11/10/2025

Learn more about how AI is transforming the way consumers evaluate businesses and make purchasing decisions and what it means for restaurants.

Consumers are frequently turning to AI-driven discovery tools to find new businesses, according to Sogolytics’s Beyond SEO: How Online Reputation Wins

"My advice to other restaurant or quick-service brands is simple: if your customers love certain products, make them ava...
11/07/2025

"My advice to other restaurant or quick-service brands is simple: if your customers love certain products, make them available beyond your four walls."

Heading into a holiday season filled with at-home celebrations, The Melting Pot launched a retail line designed for elevated entertaining. This

"A guest might forget a dish, but they'll never forget how someone made them feel."
11/06/2025

"A guest might forget a dish, but they'll never forget how someone made them feel."

By borrowing strategies from live events, restaurant operators can design authentic dining experiences that deliver moments both memorable and

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