10/03/2025
Know Thy Audience: Why, How & Where.
Some products and services have very broad applications, usability, and utility. While it may seem that everyone is in the target audience, how & where your messaging takes place deserves an experience curated to the mentality & motivation of the consumer in that environment.
Audience data is available everywhere. It’s table stakes that website analytic and media buying/placement tools have demo and psychographic audiences that can be used for profiling, targeting, and measurement. True value comes from rigor & strategy in how audience sights are arrived at and applied.
Profiling the traffic on your site can be skewed by the mix of initiatives driving traffic. Social media profiles only capture the subset of your target audience that spends time in that environment. Having this context is necessary when applying audience insights across platforms.
Knowing that your audience over-indexes for this and that is valuable, but digging into the forces within their lives that drive these attributes is where these insights transform your marketing efforts by being able to craft messaging that resonates instead of just being heard by your audience.
A contextualized view of your target audience’s demographic and psychographic attributes gives you a glimpse into their passions, struggles, activities, interests, and opinions. Thoughtful media placement and messaging that strikes a chord are now within reach.
The voice of customer is the pinnacle source for understanding your target audience. While narrow in scope, inferencing is removed from the process because you are getting anecdotal evidence of who your customer is. Reviews (even for competitors), blogs, and forums are valuable places to spend time.