01/21/2025
Due to the winter storm warning, our offices will close at 2 p.m. today (Tuesday) and remain closed Wednesday. ❄️⛄️
A wintry mix of snow, sleet and ice is expected with this storm. Ice can significantly increase the weight on power lines. This added weight can cause lines to sag, break or snap. Ice accumulation on tree branches can cause them to break and fall onto power lines, causing power outages.
Our employees are prepared to respond to power outages if necessary. To report an outage, make a payment or check your balance, use our app or online customer service portal. To report an outage by phone, call 888-308-6582. To make a payment or check your balance by phone, call 229-468-7415.