09/10/2026
I donât fly on September 11th anymore.
I didnât always have that rule.
On September 11, 2001, I was a freshman in college.
I remember walking across campus, headed toward what I believe was my first class of the day, when someone said something to me about what had happened. Like so many people, I didnât immediately understand the magnitude of what I was hearing.
And then my father called.
My father had a military background, and I will never forget the way he spoke to me that morning. He was calm but extremely serious. Direct. Almost like he was giving orders.
He told me he was coordinating calls between our family members scattered from the East Coast to the Midwest. Our family is from New Jersey, although I was away at school, and at that point nobody knew how large the attack was, whether more attacks were coming, or where.
His message to me was essentially: Be prepared. Find out where your universityâs shelters are. Pay attention. Know where you need to go. We do not know what is happening yet.
And I remember desperately trying to call my grandmother back home in New Jersey.
I couldnât get through.
The phone lines were overwhelmed, and I panicked.
In my 18-year-old mind, I imagined attacks beginning on the East Coast and moving across the country. I just wanted to hear my grandmotherâs voice and know that she was okay.
I never could have imagined that years later, I would become a flight attendant.
And certainly not that I would one day put on the uniform and pin on the wings of one of the airlines forever connected to that day.
That carries a weight that is difficult to explain unless you have felt it.
September 11th is different from inside aviation.
I flew on September 11th during my first couple of years as a flight attendant. For many passengers I encountered, understandably, it seemed to be another travel day.
For me, it never was.
There are airports where I have walked corridors they walked.
There are gates where I have stood knowing members of our profession passed through them for the final time.
There are crew rooms, terminals and sacred little spaces within aviation where history doesnât feel like something that happened in a documentary.
It feels close.
And then there are the people.
Coworkers whose lives and careers were directly touched by that day. People who remember. People who lost someone. People who were there. People carrying stories they sometimes entrusted to me.
I would listen.
I would look into their eyes.
I would hold space for whatever came.
And somewhere along the way, I realized that I was carrying it too.
There is something about September 11th that I donât experience only intellectually. I feel it in my body. In my bones. In my spirit.
And eventually I had to admit that flying on that particular day was simply too much for me.
So I donât anymore.
I try to keep September 11th available for remembrance. For reflection. Sometimes simply for quiet.
I havenât figured out exactly what I want that tradition to become as the years continue. Maybe someday I will.
But for now, this is one small boundary I keep.
Because every year when I pin on my wings, I understand that I belong to a profession whose history includes extraordinary courage on one of Americaâs darkest days.
Those flight attendants were not simply serving beverages.
They were aviation safety professionals facing circumstances no crew should ever have had to face.
They were our colleagues.
They were somebodyâs mother.
Somebodyâs father.
Somebodyâs daughter.
Somebodyâs son.
Somebodyâs friend.
Somebodyâs crew.
And they went to work that morning just like we do.
So no, September 11th has never become âjust another dayâ for me.
And I donât think it ever will.
In remembrance of the flight crews, passengers, first responders, families, and every life forever changed by September 11, 2001.
Never forgotten. đȘœ