Call Center BS

07/25/2019

Follow the Rules!

07/18/2019

Bryan and Anthony return from LeadsCon in Vegas. The guys share their experience from the event. Bryan discusses a few issues at the office in Anaheim regarding data and handling a disgruntled employee. They test out a new AI company with a live call….Anthony blows up about Hibachi and provides a ...

07/18/2019

07/17/2019

Perfect practice makes perfect!

07/15/2019

Anybody else call these kinds of people the same day for sh*ts n giggles

07/12/2019

The way you treat your customers matters! You dont always have to sell, but you can solve a problem.

07/11/2019

Check out the newest episode of the Call Center BS Podcast: Dealing With A Violent Employee, Making Smart Decisions For Company Growth --> http://ed.gr/bgxx0

Patrick joined me from the Anaheim office. The company is at a pivotal point of growth and there are some decisions that need to be made. There was a bizarre incident with a violent employee who threatened other reps and management.

07/11/2019

And when you get a fat commission check haha

07/10/2019

If its worth selling, its worth buying! Know your products!!

07/08/2019

Hope everyone is having a great month!

07/05/2019

Make it a great day, or not... The choice is yours!!

07/04/2019

In this episode, my guests were performers Jason Compton and Annie Jay who are producing a Call Center play called Dog Collar, about job interviews and the people who inflict them. It's a very funny concept about ridiculous surveys like "Bitch Caller", survey people who are in a bitchy mood lol. Dog...

07/04/2019

Anyone else doing one call closes this week??

07/03/2019

Hard work pays off! Set a goal and achieve it!

07/01/2019

Has anyone looked at their before and after pictures from when they started sales? Isn't this the truth!

06/28/2019

Where do you stand as a percentage?

06/27/2019

'Just looking' turns into ' What are my payment options'