08/30/2026
Queen City News Jack’s Towing and Recovery
by: Arri Woodhouse
Posted: Aug 30, 2026 / 04:50 PM EDT
Updated: Aug 30, 2026 / 04:50 PM EDT
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GASTON COUNTY, N.C. (QUEEN CITY NEWS) — A local tow company based out of Lowell is accused of illegal towing practices and is set to go to trial, court records show.
The City of Gastonia filed a civil lawsuit against Jack’s Towing and Recovery Service, LLC on March 20, alleging that the business conducts trespass tows from private parking lots and wouldn’t allow customers to pay with a credit card.
The complaint details several incidents where the company, owned by Marshall Gregory, allegedly towed from private properties across Gastonia, including a church, and required the owners to pay in cash. Social media posts report that they were charged over $1,000 by the business to get their vehicle back.
According to Gastonia’s Code of Ordinances, “No towing service shall conduct a trespass tow of a motor vehicle from a private parking lot for compensation when the point of origin of the tow is within the jurisdictional limits of the city without complying with the provisions of this article.”
Sections 8-377 and 8-378 of the ordinance require tow companies to meet certain minimum standards including:
a. The posting of notice signs “not less than 24 inches by 24 inches and not larger than six square feet and constructed of metal, plastic or other type of material that is enduring in nature. The notice shall be prominently posted on the private property at each access or curb cut allowing vehicle access to the property and within five feet of the street right of way line.” And
b. Inclusion of statements on their notice signs “that credit and debit cards may be used for payment; and the amount or percent of additional fees and charges which may be added for the use of credit and debit cards. The business was administratively dissolved by the North Carolina Secretary of State on Nov. 21, 2025, for failure to file an annual report. The business was reinstated on or about March 20.
In a video posted to social media in July, North Carolina Attorney General Jeff Jackson warned towing companies across the state that his office will aggressively pursue businesses accused of predatory towing practices.
“If you’re a towing company that follows the rules, you’re good to go,” Jackson said. “But if you’re making a buck by breaking the law, we’ve got a new playbook for going after you, and we will.”
Court documents show Gregory denies the allegations made in the complaint, denying any implication of unlawful conduct. In response to the complaint, filed on June 11, Gregory says he is “not personally liable for the obligations, debts, or alleged ordinance violations of Jack’s Towing solely by reason of being its member, owner, manager, or other limited
liability company official.”
The city is seeking an injunction to prevent the company from violating city towing ordinances in the future.
The case is set to go to trial on July 12, 2027, court records show
📸: Queen City News