03/20/2025
Digital Print Specialist / Center Associate
Grundy, VA 24614, USA
Part-time
Job Description
We are seeking a detail-oriented and efficient Digital Print Specialist / Center Associate to join our team in Grundy, United States. In this role, you will be responsible for operating digital printing equipment, managing print projects, and providing exceptional customer service in our print center.
Operate and maintain digital printing equipment to produce high-quality prints
Prepare files for printing, including layout, color correction, and prepress tasks
Manage multiple print projects simultaneously, ensuring timely completion
Assist customers with their printing needs, providing guidance on materials, finishes, and design
Perform color management and calibration to maintain consistent print quality
Handle cash transactions and maintain accurate records of orders and inventory
Troubleshoot and resolve printing issues as they arise
Maintain a clean and organized work environment
Stay up-to-date with industry trends and new printing technologies
The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Adobe Creative Suite and Microsoft Office, knowledge of printing concepts, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner.
Must be able to work at least 2 days a week. Were open on the weekend Friday-Sunday
The pay for the job is commission the commission rate starting out is 30% once we see that your able to do the work needed and bring in customers we will do a 50/50 split commission
RESPONSIBILITIES
Understands and fulfills the needs of walk-in customers and telephone/email inquiries
Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PC
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Prioritizes and optimizes the work load to streamline the production flow
Frequently multi-tasks while maintaining extreme attention to detail and high quality control
Maintains a clean, organized, and safe working environment
May open and/or close the store and perform end-of-day accounting, etc.
Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
Working with a sublimation printer
Working with HTV, 651 for decals
Qualifications
Proficiency in operating digital printing equipment and related software
Strong knowledge of various print materials, finishes, and production processes
Excellent color management and calibration skills
Experience with file preparation and prepress techniques
Proven customer service skills with a customer-focused attitude
Ability to work efficiently in a fast-paced environment
Strong attention to detail and organizational skills
Proficiency in Microsoft Office and Adobe Creative Suite
1-2 years of experience in digital printing or a related field
High school diploma or equivalent required; Associate's degree in Graphic Design or related field preferred
Understanding of print industry standards and best practices
Ability to lift up to 50 pounds and stand for extended periods
High school diploma or GED required
One year of customer service experience required (more preferred)
One to two years of experience or a two-year degree in graphic design or a related field
Strong computer skills, including Microsoft Office and Adobe Suites
Knowledge and application of printing concepts
Good communication and people skills
Strong analytical and math skills
Highly organized and detail oriented
Good project and time management skills
Able to work and complete tasks independently in a quick turn environment
Able to work collaboratively
High energy level
Prompt, reliable, and responsible
Able to lift 40+ pounds
Used Cricut cutter
Additional Information
All your information will be kept confidential according to EEO guidelines.
Must be able to work at least 2 days a week. Were open on the weekend Friday-Sunday
The pay for the job is commission the commission rate starting out is 30% once we see that your able to do the work needed and bring in customers we will do a 50/50 split commission
