Miss Utility

**This account is not monitored 24/7. Please call 811 for immediate assistance.** Open Monday - Friday Business Days 7 a.m. - 5 p.m.. KNOW WHAT'S BELOW.

To access Miss Utility ITIC please visit: http://md.itic.occinc.com/

Utility location is the process of identifying and labeling public utility mains which are underground. These mains may include lines for telephones, electricity distribution, natural gas, cable television, fiber optics, traffic lights, street lights, storm drains, water mains, and wastewater pipes. In some locations, major oil

and gas pipelines, national defense communication lines, mass transit, rail, and road tunnels also compete for space underground. For EMERGENCY locate requests, call 24 hours a day, 7 days a week. CALL BEFORE YOU DIG, EVERY DIG.

11/03/2025

Tuesday, November 11, ( ) will not count towards your standard notice required when filing a locate request, so please plan accordingly.

10/31/2025

Happy Halloween! 🎃 Ghosts and ghouls may be spooky, but hitting an underground pipeline is truly terrifying. Don’t take a frightful risk, contact 811 before you dig. If you have a digging project on the horizon, file your locate request on our website today.

10/29/2025

Utility professionals recommend always white lining before a locate–it’s proven to reduce mismarks and save time.

Ready to dig smarter? Mark it BEFORE you submit a ticket.

10/24/2025

Think you know your underground utility colors? Guess the utility marked in orange! Drop your answer below and test your damage prevention IQ!

10/22/2025

Preventing damage to underground utilities is easier when you follow safe digging practices. Save these for your next excavation project!

10/20/2025

The tolerance zone is an area that’s very close to where an underground utility pipe or cable is buried. This zone exists to ensure excavators are careful not to get too close to utilities, because even a small scrape could cause damage. Professional excavation workers and homeowners alike must use hand tools when they are digging in the tolerance zone. Learn more about the tolerance zone at our website.

10/17/2025

It's priceless—and it's free! Contact 811 to have your underground utilities marked for $0, by filing your locate request online or by calling 811 to submit a ticket.

10/15/2025

According to the CGA DIRT Report, the top six root causes accounted for 76% of all damages, with “failure to notify 811” leading the pack.

These damages can result in power outages, water service disruptions, and even life-threatening gas leaks.

The good news? This is largely preventable. Be part of the solution, go online to submit your locate request before you dig!

10/13/2025

Today, Monday, October 13 is Columbus Day. Even though we’re operational, this holiday is recognized in our scheduling laws, which means ticket wait times may be longer than normal. Thank you for your patience and planning ahead to accommodate this holiday.

10/10/2025

Meet our amazing Customer Service Representatives! They assist with your locate requests and contribute to safe digging practices.

Join us in celebrating their hard work and dedication to keeping our communities safe.

10/08/2025

According to the latest CGA DIRT Report, nearly 1 in 4 damages (~25%) are caused by failure to notify 811 before digging.

The data is clear: 811 works.

10/07/2025

Monday, October 13, ( ) will not count towards your standard notice required when filing a locate request, so please plan accordingly.

Address

7223 Parkway Drive, Suite 100
Hanover, MD
21076

Telephone

(800) 257-7777

Website

http://www.MissUtility.net/

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