
01/28/2025
SCAM ALERT
We want to inform our customers of a scam that has been taking place in our local service area. Customers have been receiving calls asking questions about their monthly bills and informing them we are doing upgrades in the area. They proceed to tell them if they make a payment over the telephone and reboot their televisions, they will receive this upgrade. Please be aware THIS IS A SCAM to get credit card information. They seem to be targeting our elderly customers, especially in the Letcher and Knott County areas. Please be aware! If you have any questions concerning a telephone call, please hang up and call our office at 606-785-9500 - especially if they say they are calling from Thacker- Grigsby or TVS Cable asking for payment information.