12/29/2023
I have been blessed to be able to eat out recently. Ultimate burger in Kailua Kona is the ULTIMATE FLOP!
5 out of 5 dinners eaten here......these employees cannot get it right! Tonight.....no crispy bacon as I paid for and it was loaded with sauce which I ordered no sauce. It was medium rare.....but 1 out of 5 times.....never eating here again! You can't make it the way I order it 5 out of 5 times......you don't get my business nor my recommendation for anyone to eat there. Avoid it if you like it your way cause it rarely happens. They repeat your order but that's as close as you get to your way. Customer service super nice and friendly but.....cooks can't read or don't care. Bye....Bye ULTIMATE BURGER......LAST $20 DOLLAR BURGER I WASTE MY MONEY ON! Oh, and the fries are continually nasty.....change the rancid oil already!
