Easy On Hold

11/24/2025

Don’t Wait — Now’s the Time to Get Your Holiday and Year-End Messages Ready
https://hubs.la/Q03VHsn00

11/24/2025

It happens every year — the holidays sneak up faster than anyone expects. If your phone system doesn’t yet reflect the season, now’s the time to act.
https://hubs.la/Q03VHsjL0

11/19/2025

When customers walk into your store, what do they hear? Is it silence, or, perhaps worse, the wrong playlist? Music can break a customer’s experience before it even begins.
https://hubs.la/Q03V0QSf0

Streaming business music transforms retail: centralized control, analytics, AI voice features, and playlists that keep customers engaged and staff motivated.

11/17/2025

“Cruel and Unusual Punishment?” When Bad Hold Music Breaks Trust

A caller recently vented to the Orlando Sentinel that her doctor asked her to call the office, only to place her on hold for too long to "crappy music."
This person did what they were asked — they called back — and instead of a quick, professional confirmation, they were rewarded with frustration and anxiety. That’s not a technology problem. It’s an experience problem.

Every sound a caller hears reflects your brand. If the hold music is harsh, outdated, or irritating, it instantly changes how your business is perceived — even in a simple call to confirm an appointment.

At Easy On Hold, we help businesses turn that risky moment into a reassuring one - not punishment.

11/11/2025

When Vanguard Truck Centers partnered with Easy On Hold, they turned hold time into a marketing moment—and the impact on their callers was impossible to ignore.

In this quick video, you’ll see how a strategically curated on hold experience led to real improvements in caller engagement and satisfaction.

Drive revenue by keeping callers connected. This video shows a case study were we tracked calls. The results are impressive.

11/03/2025

When do you think the best time is to start playing Christmas music? Whenever you're ready we are at https://hubs.la/Q03RqYG60.

10/23/2025

Top three Halloween Songs on Brandi : 1. The Monster Mash by Bobby "Boris" Pickett. 2. Thriller by Michael Jackson. 3. Ghostbusters by Ray Parker Jr. https://hubs.la/Q03PXhN40

10/22/2025

MUSIC ON HOLD BLUNDERS: 🤪
- Big motorcycle retailer has Bruce Springsteen’s “Born To Run” on a music-on-hold loop. The Boss (Springsteen himself) calls to get work done on his bike and asks, “Did you get a license for that?” (True story.) https://easyonhold.com/blog/the-best-hold-music-i-ever-heard/

09/26/2025

Our friends from Hudson Valley Credit Union with Easy On Hold President Julie Brown at the International Avaya Users Group show "Converge" in Kansas City this week. Great show!

06/05/2025

Want monthly updates on new music, improvements to our AI tools, or tips to keep callers happy?

Sign up for our newsletter here! 👇

06/03/2025

Create Music + Messages On Hold in Minutes — No Studio Required!

The all-new EOH AI Studio is here, combining lifelike AI voices with licensed background music for instant, professional-grade audio production. Perfect for busy marketers, contact centers, and business owners, this powerful tool simplifies IVR, auto attendant, and on-hold messaging, right from your browser. Discover how you can build brand-aligned audio faster than ever.

Create Music + Messages On Hold in Minutes Without A Studio. Marketers, contact centers, business owners make brand-aligned audio instantly.

05/20/2025

Scotty Wadsworth of Tri-County Equipment knows music isn't just background noise—it's a powerful business tool. 🎶

With Brandi Music from Easy On Hold®, customers feel more welcome, stay longer, and trust the experience from the moment they walk in.

🎧 This is how smart dealers enhance the customer journey.