PhoneUnite

01/24/2015

Install this PhoneUnite website calling widget to receive sales & customer support calls via your web browser. One of many new features in a major PhoneUnite customer portal upgrade.

05/03/2013

So true. We are always being critical of the things we create at PhoneUnite in order to improve their simplicity and ease of use.

04/26/2013

Not the easiest thing to do, but worth the effort!

04/19/2013

If you're reading this, perhaps use it to go and tell someone what a great job they're doing!

04/16/2013

SIP support for your traditional office desk phones is coming very soon to PhoneUnite. Stay tuned...

04/12/2013

Agree, agree, agree!

04/05/2013

In a previous company, we had experience with this and learned our lesson. Great advice to take on board, even if it does seem obvious.

03/29/2013

Bit of lighthearted truth to this message. :)

03/22/2013

We miss you Steve!

03/20/2013

Any experience with choosing board members? Perhaps this article can help you avoid a few common mistakes... http://ow.ly/i0nGl

Here are five big mistakes that are often made when choosing board members -- and, maybe more importantly, tips on avoiding them.

03/15/2013

Can you relate to this one?

03/13/2013

If you'd like to get involved in translating PhoneUnite in to other languages, please check out this link... http://ow.ly/i0lFt

03/12/2013

Using a VOIP service saves your business money. Using PhoneUnite's VOIP service saves you even more. http://ow.ly/i6vIf

If you've been hesitant about using VoIP for your small business, perhaps you need some convincing of its budget-saving possibilities.

03/11/2013

Good interview with Ryan Holmes, founder of Hootsuite (we're big fans and use it to publish things like... this article) http://ow.ly/i2EmI

HootSuite has become an international success with millions of users. Ryan Holmes, CEO of HootSuite shares his insight on what it takes to become...

03/08/2013

We agree!

03/07/2013

If you run a website and want to achieve a more friendly search engine optimized site, then the WooRank service is a must. http://ow.ly/i6gAD

WooRank is the most popular Website Review and SEO Tool. Run a free Review. Then create a Project to track and optimize your website.

03/06/2013

We are making great progress on our iPhone app. We expect to have it in for Apple's approval soon. Here's a screenshot.

03/05/2013

Some great ideas here on retaining customers without locking them in to nasty contracts. http://ow.ly/i042l

Every good milkman knows his customers well and sometimes drops off a free batch. One sour bottle may however skew the relationship. It's in the...

03/04/2013

Most of our customers are small biz. or startups. Juggling your personal life with running a new business can be tough! http://ow.ly/i0nU1

It's possible to juggle a new venture and romance, as long as you're willing to follow some ground rules.

03/01/2013

Amen!

02/28/2013

PhoneUnite gives you lots of great ways to add recordings and greetings to your phone system. Upload, call to record, robot voice and more.

02/27/2013

We're preparing to have PhoneUnite translated in to several languages and Transifex has made the job so easy. http://ow.ly/i0lt6

PhoneUnite Web App localization project on Transifex, a modern translation workflow and crowdsourcing platform.

02/27/2013

From a development standpoint, building web & mobile apps on HTML5 is a blessing, but how many mobile OS's is too many? http://ow.ly/i4cAM

Mozilla, which makes the open-source Firefox browser, has been developing its own smartphone operating system to compete with the likes of Apple...

02/26/2013

Why you should consider a cloud PBX solution such as PhoneUnite... http://ow.ly/hYp9a

Internal telephone networks, switches, wires, and other equipment used to make up a significant part of the enterprise infrastructure. The rise of...

02/25/2013

PhoneUnite's reports give you a in-depth look at your call traffic over any period of time you select, helping you to make better decisions in your day to day operations.

02/22/2013

Something we live by here at PhoneUnite!

02/20/2013

Which department? How a Hosted PBX helps you cope with lots of incoming phone calls - BIT http://ow.ly/hRscs

From transferring calls and adding hold music, to IVR (interactive voice response) menus that route calls to the correct department, here's how a...

02/19/2013

Nice article on why you should switch from legacy phone system... We like Asterisk, but think our offering is simpler. http://ow.ly/hRqLA

Is your phone system in need of an upgrade? Transitioning a legacy phone system to VoIP is not only simple, but upgrading also offers many benefits...

02/18/2013

Buying a new phone number is easy and instant with PhoneUnite.

02/18/2013

Useful article on creating your call tree system:

Automated Attendant Greeting Do's

- Begin with an appreciation for their call or business
- Do keep the greeting short so returning callers are not delayed each time they call
- Use your tag line, company slogan and/or website name if you have them.
- Automated Attendant Greeting Don'ts

- Don't use more than two or three sentences to greet your callers
- Don't promote your website if it doesn't have anything of value to offer to your customers
- Don't make up a slogan or tag line just to fill the greeting.

http://operationstech.about.com/od/informationtechnology/a/PhoneAutoAttnd.htm

The first thing your customers and business associates will here when they call your company will be your automated attendant. Learn how to write a well thought out and high-quality script to give your callers the service they deserve.

02/18/2013

Our website is up and running!

02/18/2013

Purchase a phone number to receive incoming calls to your business in any of these countries!

02/18/2013

PhoneUnite provides hosted phone services, giving the power and flexibility of an advanced phone system without any new hardware required.

02/18/2013

Get 100 minutes and a free phone number when you sign up for a 30 day trial today (no credit card required).