
29/08/2023
Empathy. So hot right now.
But as pandering and manipulative as the word "empathy" has become, at least it's bringing account planning practices into content strategy.
Why the Marketing Funnel Needs an Empathy Overlay | Content Marketing Institute
The basic marketing funnel isn’t enough anymore. Here’s how to add an overlay of empathy to forge real connections with prospects for better long-term results.