Awakened Nation

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LUNCH & LEARN: What makes one company stand heads and tails above the rest? Customer Service.The Magic of Customer Servi...
08/31/2026

LUNCH & LEARN:
What makes one company stand heads and tails above the rest? Customer Service.

The Magic of Customer Service:

Customer Service Expert, Shep Hyken shares with Brad Szollose what he learned from his first business, his father's advice, and some of the best examples of customer service in the industry.

You'll discover why Shep is called The Chief Amazement Officer.

This is a fun episode on Awakened Nation.

LINKS in Comments:

Please take a moment to not just like the show, but to listen to the wisdom in this customer service masterclass.



ABOUT SHEP HYKEN:
Shep Hyken is a customer service and experience expert, award-winning keynote speaker, researcher, and New York Times and Wall Street Journal bestselling author. He has been quoted in hundreds of publications and is the author of eight books, including his most recent, I’ll Be Back: How to Get Customers to Come Back Again and Again.

Shep works with companies and organizations that want to build loyal relationships with their customers and employees.

Website: https://hyken.com/

HOST OF AWAKENED NATION: Brad Szollose

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