AI SuccessFactors

02/13/2026

Wes Herzik on the AI Success Factors Podcast

In this episode of the AI Success Factors Podcast, host Samuel Matthew sits down with Wes Herzik, Executive Director of Enterprise AI Transformation & Operations at JPMorganChase, to unpack why so many AI initiatives succeed in pilots—but fail to move the P&L at scale.

Wes brings a practitioner’s lens on what it truly takes to operationalize AI across large enterprises—where workflows, governance, and people matter as much as models.

“AI scaling isn’t a technology problem. It’s an operating model and leadership challenge.”
— Wes Herzik, Executive Director, Enterprise AI Transformation & Operations, JPMorganChase

𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝐓𝐢𝐭𝐥𝐞: 𝐒𝐜𝐚𝐥𝐢𝐧𝐠 𝐀𝐈: 𝐖𝐡𝐲 𝐓𝐚𝐬𝐤-𝐋𝐞𝐯𝐞𝐥 𝐖𝐢𝐧𝐬 𝐃𝐨𝐧’𝐭 𝐌𝐨𝐯𝐞 𝐭𝐡𝐞 𝐏&𝐋
With deep experience leading enterprise AI transformation, Wes shares how leaders can:
• Move beyond task automation to workflow-level impact
• Balance speed with governance in federated AI models
• Embed change management early to drive adoption
• Convert AI investment into measurable enterprise value

𝐖𝐡𝐲 𝐭𝐮𝐧𝐞 𝐢𝐧?
If you’re a CXO, enterprise AI leader, transformation executive, or AI strategist focused on real ROI—not pilots—this episode delivers practical insight you can apply immediately.

𝐋𝐢𝐬𝐭𝐞𝐧 𝐍𝐨𝐰:
Apple Podcasts: https://podcasts.apple.com/us/podcast/scaling-ai-why-task-level-wins-dont-move-the-p-l/id1658584906?i=1000746989567

Spotify: https://open.spotify.com/episode/6h0YGlBraBcTwi4xcxzZeR?si=N8N4lJwER4eWsnJx0t7QDQ

YouTube Music: https://music.youtube.com/watch?v=8B4HEfV_yNU&si=GiJYJQE-BMYkUa0U

Dive deeper at www.aisuccessfactors.com

⭐⭐⭐⭐⭐ Your support matters!

Share your thoughts below — and don’t forget to subscribe, rate, and review.

𝐅𝐨𝐥𝐥𝐨𝐰 𝐮𝐬 𝐨𝐧:
LinkedIn: https://lnkd.in/gi7B_Mkt
Twitter: https://x.com/ai_success
Facebook: https://lnkd.in/gxg8G3n5
Instagram: https://lnkd.in/gUqPXHjN
YouTube: https://lnkd.in/g8VA3Qkd

𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫:
This podcast is presented by Samuel Matthew. The opinions and views expressed are those of the host and participants and do not necessarily reflect the views of JPMorgan Chase Bank, N.A. or its affiliates. Wes Herzik is appearing in a personal capacity based on his professional experience and does not speak on behalf of JPMorgan Chase. This podcast is for informational purposes only and does not constitute an offer to sell or a solicitation to buy any security in any jurisdiction where such offer or solicitation would be unlawful. Any unauthorized use is prohibited.

02/12/2026

The latest episode of the AI Success Factors Podcast is officially live—and it’s a must-listen for leaders focused on turning AI ambition into measurable enterprise results.

𝐅𝐞𝐚𝐭𝐮𝐫𝐢𝐧𝐠:
𝐇𝐨𝐬𝐭: Samuel Matthew – AI SuccessFactors Podcast Host & AI Practitioner
𝐆𝐮𝐞𝐬𝐭: Wes Herzik, Executive Director – Enterprise AI Transformation & Operations, JPMorganChase

𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝐓𝐢𝐭𝐥𝐞: 𝐒𝐜𝐚𝐥𝐢𝐧𝐠 𝐀𝐈: 𝐖𝐡𝐲 𝐓𝐚𝐬𝐤-𝐋𝐞𝐯𝐞𝐥 𝐖𝐢𝐧𝐬 𝐃𝐨𝐧’𝐭 𝐌𝐨𝐯𝐞 𝐭𝐡𝐞 𝐏&𝐋

In this episode, Wes breaks down why many AI initiatives stall after successful pilots—and what enterprises must do differently to scale AI across real workflows. From federated operating models and governance to early change management and agent-based systems, this conversation goes beyond hype to focus on outcomes that actually move the business.

𝐊𝐞𝐲 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬:
• Why task automation alone rarely delivers ROI
• How workflow redesign unlocks enterprise-scale value
• The leadership shift required to operationalize AI

“AI scaling isn’t a technology problem—it’s an operating model and people challenge.”

𝐖𝐡𝐨 𝐒𝐡𝐨𝐮𝐥𝐝 𝐋𝐢𝐬𝐭𝐞𝐧?
CXOs, enterprise AI leaders, transformation executives, and AI practitioners driving large-scale adoption.

𝐋𝐢𝐬𝐭𝐞𝐧 𝐍𝐨𝐰:
Apple Podcasts: https://podcasts.apple.com/us/podcast/scaling-ai-why-task-level-wins-dont-move-the-p-l/id1658584906?i=1000746989567

Spotify: https://open.spotify.com/episode/6h0YGlBraBcTwi4xcxzZeR?si=N8N4lJwER4eWsnJx0t7QDQ

YouTube Music: https://music.youtube.com/watch?v=8B4HEfV_yNU&si=GiJYJQE-BMYkUa0U

Explore more insights at: www.aisuccessfactors.com

Consider leaving us a ⭐⭐⭐⭐⭐ review!

Share your thoughts, tag a colleague who should hear this, and don’t forget to subscribe for more conversations on AI-driven transformation.

Subscribe, share, and join the AI transformation conversation.

𝐅𝐨𝐥𝐥𝐨𝐰 𝐮𝐬 𝐨𝐧:
LinkedIn: https://lnkd.in/gi7B_Mkt
Twitter: https://x.com/ai_success
Facebook: https://lnkd.in/gxg8G3n5
Instagram: https://lnkd.in/gUqPXHjN
YouTube: https://lnkd.in/g8VA3Qkd

𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫:
This podcast is presented by Samuel Matthew. The opinions and views expressed are those of the host and participants and do not necessarily reflect the views of JPMorgan Chase Bank, N.A. or its affiliates. Wes Herzik is appearing in a personal capacity based on his professional experience and does not speak on behalf of JPMorgan Chase. This podcast is for informational purposes only and does not constitute an offer to sell or a solicitation to buy any security in any jurisdiction where such offer or solicitation would be unlawful. Any unauthorized use is prohibited.

02/11/2026

𝐈𝐧 𝐂𝐚𝐬𝐞 𝐘𝐨𝐮 𝐌𝐢𝐬𝐬𝐞𝐝 𝐈𝐭: 𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬!

The newest episode of the AI Success Factors Podcast is now live—and if you haven’t tuned in yet, this trailer offers a powerful preview of a conversation every enterprise AI leader should hear.
This sneak peek captures the core insights behind why many AI initiatives succeed in pilots—but fail to scale across the enterprise.

𝐆𝐮𝐞𝐬𝐭: Wes Herzik, Executive Director, Enterprise AI Transformation & Operations, JPMorganChase
𝐇𝐨𝐬𝐭: Samuel Matthew, Host, AI Success Factors Podcast & AI Practitioner

𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝐓𝐢𝐭𝐥𝐞: 𝐒𝐜𝐚𝐥𝐢𝐧𝐠 𝐀𝐈: 𝐖𝐡𝐲 𝐓𝐚𝐬𝐤-𝐋𝐞𝐯𝐞𝐥 𝐖𝐢𝐧𝐬 𝐃𝐨𝐧’𝐭 𝐌𝐨𝐯𝐞 𝐭𝐡𝐞 𝐏&𝐋

𝐖𝐡𝐚𝐭 𝐘𝐨𝐮’𝐥𝐥 𝐒𝐞𝐞 𝐢𝐧 𝐓𝐡𝐢𝐬 𝐄𝐩𝐢𝐬𝐨𝐝𝐞:
Wes shares why task-level AI improvements rarely translate into financial impact without end-to-end workflow redesign. He breaks down how enterprises must rethink operating models, governance, and change management as AI shifts from experimentation to a leadership and operational imperative. You’ll also hear why early involvement from risk and compliance teams accelerates delivery—and how federated AI models enable scale without sacrificing control.

𝐖𝐡𝐨 𝐒𝐡𝐨𝐮𝐥𝐝 𝐖𝐚𝐭𝐜𝐡?
CXOs, enterprise AI leaders, digital transformation executives, and decision-makers responsible for turning AI investment into measurable value.
Watch the trailer now—then dive into the full episode for the complete enterprise AI playbook.

𝐋𝐢𝐬𝐭𝐞𝐧 𝐍𝐨𝐰:
Apple Podcasts: https://podcasts.apple.com/us/podcast/scaling-ai-why-task-level-wins-dont-move-the-p-l/id1658584906?i=1000746989567

Spotify: https://open.spotify.com/episode/6h0YGlBraBcTwi4xcxzZeR?si=N8N4lJwER4eWsnJx0t7QDQ

YouTube Music: https://music.youtube.com/watch?v=8B4HEfV_yNU&si=GiJYJQE-BMYkUa0U

Explore more episodes at www.aisuccessfactors.com

If the episode brought you value, consider leaving a ⭐⭐⭐⭐⭐ review—your support helps us reach more leaders shaping the future of AI.

𝐅𝐨𝐥𝐥𝐨𝐰 𝐔𝐬:
LinkedIn: https://lnkd.in/gi7B_Mkt
Twitter: https://x.com/ai_success
Facebook: https://lnkd.in/gxg8G3n5
Instagram: https://lnkd.in/gUqPXHjN
YouTube: https://lnkd.in/g8VA3Qkd

𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫:
This podcast is presented by Samuel Matthew. The opinions and views expressed are those of the host and participants and do not necessarily reflect the views of JPMorgan Chase Bank, N.A. or its affiliates. Wes Herzik is appearing in a personal capacity based on his professional experience and does not speak on behalf of JPMorgan Chase. This podcast is for informational purposes only and does not constitute an offer to sell or a solicitation to buy any security in any jurisdiction where such offer or solicitation would be unlawful. Any unauthorized use is prohibited.

02/10/2026

Wes Herzik on the AI Success Factors Podcast

“Risk and compliance don’t slow AI down when engaged early. They create the clarity and guardrails required to scale responsibly in large enterprises.”
— Wes Herzik, Executive Director, Enterprise AI Transformation & Operations, JPMorganChase

In this insight-driven conversation, host Samuel Matthew and Wes cut through one of the biggest misconceptions in enterprise AI: that governance is a blocker to speed. Wes explains why early engagement with risk and compliance teams actually accelerates delivery—especially as organizations move toward agent-driven workflows with higher autonomy and impact.
Rather than treating governance as a late-stage checkpoint, this episode reframes it as an enablement mechanism that builds trust, clarity, and ex*****on velocity at scale.

𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝐓𝐚𝐤𝐞𝐚𝐰𝐚𝐲𝐬:
• Why early risk and compliance involvement speeds up AI ex*****on
• How embedded guardrails enable autonomy without loss of control
• What responsible AI looks like in large, regulated enterprises

𝐑𝐞𝐥𝐞𝐯𝐚𝐧𝐭 𝐅𝐨𝐫:
CXOs, enterprise AI leaders, risk and compliance executives, CIOs, and transformation leaders scaling AI in regulated environments.

𝐋𝐢𝐬𝐭𝐞𝐧 𝐍𝐨𝐰:
Apple Podcasts: https://podcasts.apple.com/us/podcast/scaling-ai-why-task-level-wins-dont-move-the-p-l/id1658584906?i=1000746989567

Spotify: https://open.spotify.com/episode/6h0YGlBraBcTwi4xcxzZeR?si=N8N4lJwER4eWsnJx0t7QDQ

YouTube Music: https://music.youtube.com/watch?v=8B4HEfV_yNU&si=GiJYJQE-BMYkUa0U

Dive deeper at: www.aisuccessfactors.com

Consider leaving us a ⭐⭐⭐⭐⭐ review!

What’s your perspective on AI’s role in reshaping community and regional banking?
Share your thoughts below — and don’t forget to subscribe, rate, and review to support the show.

𝐅𝐨𝐥𝐥𝐨𝐰 𝐮𝐬 𝐨𝐧:
LinkedIn: https://lnkd.in/gi7B_Mkt
Twitter: https://x.com/ai_success
Facebook: https://lnkd.in/gxg8G3n5
Instagram: https://lnkd.in/gUqPXHjN
YouTube: https://lnkd.in/g8VA3Qkd

𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫:
This podcast is presented by Samuel Matthew. The opinions and views expressed are those of the host and participants and do not necessarily reflect the views of JPMorgan Chase Bank, N.A. or its affiliates. Wes Herzik is appearing in a personal capacity based on his professional experience and does not speak on behalf of JPMorgan Chase. This podcast is for informational purposes only and does not constitute an offer to sell or a solicitation to buy any security in any jurisdiction where such offer or solicitation would be unlawful. Any unauthorized use is prohibited.

02/04/2026

Samuel Matthew on the AI Success Factors Podcast

“Change management in AI isn’t a downstream activity. It’s a design discipline that must begin at the same time workflows, roles, and systems are defined.”
— Samuel Matthew, Host, AI Success Factors Podcast

In this insight-driven episode, Samuel Matthew challenges the traditional sequencing of AI delivery. Joined by Wes Herzik of JPMorganChase, he explains why late-stage change management is one of the biggest reasons AI adoption stalls—even after successful pilots.
The conversation highlights how early involvement of users, enablement teams, and governance functions de-risks AI initiatives, accelerates adoption, and prevents organizations from reverting to legacy ways of working.

𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝐅𝐨𝐜𝐮𝐬:𝐒𝐜𝐚𝐥𝐢𝐧𝐠 𝐀𝐈: 𝐖𝐡𝐲 𝐓𝐚𝐬𝐤-𝐋𝐞𝐯𝐞𝐥 𝐖𝐢𝐧𝐬 𝐃𝐨𝐧’𝐭 𝐌𝐨𝐯𝐞 𝐭𝐡𝐞 𝐏&𝐋

Listeners gain a practical perspective on designing AI programs where adoption, trust, and workflow impact are built in from day one.

𝐖𝐡𝐨 𝐒𝐡𝐨𝐮𝐥𝐝 𝐋𝐢𝐬𝐭𝐞𝐧?
CXOs, transformation leaders, AI program owners, and enterprise change leaders.

𝐋𝐢𝐬𝐭𝐞𝐧 𝐍𝐨𝐰:
Apple Podcasts: https://podcasts.apple.com/us/podcast/scaling-ai-why-task-level-wins-dont-move-the-p-l/id1658584906?i=1000746989567

Spotify: https://open.spotify.com/episode/6h0YGlBraBcTwi4xcxzZeR?si=N8N4lJwER4eWsnJx0t7QDQ

YouTube Music: https://music.youtube.com/watch?v=8B4HEfV_yNU&si=GiJYJQE-BMYkUa0U

For more insights and resources, visit www.aisuccessfactors.com

Consider leaving us a ⭐⭐⭐⭐⭐ review!

We value your support—please share your feedback, subscribe, and help us improve with your comments. And don’t forget to share your thoughts using !

𝐅𝐨𝐥𝐥𝐨𝐰 𝐮𝐬 𝐨𝐧:
LinkedIn: https://lnkd.in/gi7B_Mkt
Twitter: https://x.com/ai_success
Facebook: https://lnkd.in/gxg8G3n5
Instagram: https://lnkd.in/gUqPXHjN
YouTube: https://lnkd.in/g8VA3Qkd

𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫:
This podcast is presented by Samuel Matthew. The opinions and views expressed are those of the host and participants and do not necessarily reflect the views of JPMorgan Chase Bank, N.A. or its affiliates. Wes Herzik is appearing in a personal capacity based on his professional experience and does not speak on behalf of JPMorgan Chase. This podcast is for informational purposes only and does not constitute an offer to sell or a solicitation to buy any security in any jurisdiction where such offer or solicitation would be unlawful. Any unauthorized use is prohibited.

02/04/2026

Wes Herzik on the AI Success Factors Podcast

“AI is a leadership and operational imperative requiring redesigned workflows, roles, and operating models to deliver enterprise value.”
— Wes Herzik, Executive Director, Enterprise AI Transformation & Operations, JPMorganChase

AI has moved beyond experimentation. In this conversation with host Samuel Matthew, Wes breaks down why scaling AI demands leadership ownership, operating-model change, and organizational alignment—not just better models.

𝐖𝐡𝐚𝐭 𝐘𝐨𝐮’𝐥𝐥 𝐋𝐞𝐚𝐫𝐧:
Why AI success now depends on leadership ownership—not just technical ex*****on
How redesigned roles and federated operating models enable AI to scale responsibly
The difference between isolated AI experiments and AI embedded into enterprise decision-making

𝐋𝐢𝐬𝐭𝐞𝐧 𝐍𝐨𝐰:
Apple Podcasts: https://podcasts.apple.com/us/podcast/scaling-ai-why-task-level-wins-dont-move-the-p-l/id1658584906?i=1000746989567

Spotify: https://open.spotify.com/episode/6h0YGlBraBcTwi4xcxzZeR?si=N8N4lJwER4eWsnJx0t7QDQ

YouTube Music: https://music.youtube.com/watch?v=8B4HEfV_yNU&si=GiJYJQE-BMYkUa0U

Dive deeper at: www.aisuccessfactors.com

𝐖𝐡𝐨 𝐒𝐡𝐨𝐮𝐥𝐝 𝐓𝐮𝐧𝐞 𝐈𝐧?
CXOs, digital transformation leaders, and AI strategists driving enterprise-wide adoption.

Consider leaving us a ⭐⭐⭐⭐⭐ review!

What’s your perspective on AI’s role in reshaping community and regional banking?
Share your thoughts below — and don’t forget to subscribe, rate, and review to support the show.

𝐅𝐨𝐥𝐥𝐨𝐰 𝐮𝐬 𝐨𝐧:
LinkedIn: https://lnkd.in/gi7B_Mkt
Twitter: https://x.com/ai_success
Facebook: https://lnkd.in/gxg8G3n5
Instagram: https://lnkd.in/gUqPXHjN
YouTube: https://lnkd.in/g8VA3Qkd

𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫:
This podcast is presented by Samuel Matthew. The opinions and views expressed are those of the host and participants and do not necessarily reflect the views of JPMorgan Chase Bank, N.A. or its affiliates. Wes Herzik is appearing in a personal capacity based on his professional experience and does not speak on behalf of JPMorgan Chase. This podcast is for informational purposes only and does not constitute an offer to sell or a solicitation to buy any security in any jurisdiction where such offer or solicitation would be unlawful. Any unauthorized use is prohibited.

Podcast Episode · AI SuccessFactors · 01/28/2026 · 23m

02/04/2026

Wes Herzik on the AI Success Factors Podcast

In this episode of the AI Success Factors Podcast, host Samuel Matthew sits down with Wes Herzik, Executive Director of Enterprise AI Transformation & Operations at JPMorganChase, to unpack why so many AI initiatives succeed in pilots—but fail to move the P&L at scale.
Wes brings a practitioner’s lens on what it truly takes to operationalize AI across large enterprises—where workflows,
governance, and people matter as much as models.

“AI scaling isn’t a technology problem. It’s an operating model and leadership challenge.”
— Wes Herzik, Executive Director, Enterprise AI Transformation & Operations, JPMorganChase

𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝐓𝐢𝐭𝐥𝐞: 𝐒𝐜𝐚𝐥𝐢𝐧𝐠 𝐀𝐈: 𝐖𝐡𝐲 𝐓𝐚𝐬𝐤-𝐋𝐞𝐯𝐞𝐥 𝐖𝐢𝐧𝐬 𝐃𝐨𝐧’𝐭 𝐌𝐨𝐯𝐞 𝐭𝐡𝐞 𝐏&𝐋

With deep experience leading enterprise AI transformation, Wes shares how leaders can:
• Move beyond task automation to workflow-level impact
• Balance speed with governance in federated AI models
• Embed change management early to drive adoption
• Convert AI investment into measurable enterprise value

𝐖𝐡𝐲 𝐭𝐮𝐧𝐞 𝐢𝐧?
If you’re a CXO, enterprise AI leader, transformation executive, or AI strategist focused on real ROI—not pilots—this episode delivers practical insight you can apply immediately.

𝐋𝐢𝐬𝐭𝐞𝐧 𝐍𝐨𝐰:
Apple Podcasts: https://podcasts.apple.com/us/podcast/scaling-ai-why-task-level-wins-dont-move-the-p-l/id1658584906?i=1000746989567

Spotify: https://open.spotify.com/episode/6h0YGlBraBcTwi4xcxzZeR?si=N8N4lJwER4eWsnJx0t7QDQ

YouTube Music: https://music.youtube.com/watch?v=8B4HEfV_yNU&si=GiJYJQE-BMYkUa0U

Dive deeper at www.aisuccessfactors.com

⭐⭐⭐⭐⭐ Your support matters!

Share your thoughts below — and don’t forget to subscribe, rate, and review.

𝐅𝐨𝐥𝐥𝐨𝐰 𝐮𝐬 𝐨𝐧:
LinkedIn: https://lnkd.in/gi7B_Mkt
Twitter: https://x.com/ai_success
Facebook: https://lnkd.in/gxg8G3n5
Instagram: https://lnkd.in/gUqPXHjN
YouTube: https://lnkd.in/g8VA3Qkd

𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫:
This podcast is presented by Samuel Matthew. The opinions and views expressed are those of the host and participants and do not necessarily reflect the views of JPMorgan Chase Bank, N.A. or its affiliates. Wes Herzik is appearing in a personal capacity based on his professional experience and does not speak on behalf of JPMorgan Chase. This podcast is for informational purposes only and does not constitute an offer to sell or a solicitation to buy any security in any jurisdiction where such offer or solicitation would be unlawful. Any unauthorized use is prohibited.

02/02/2026

Samuel Matthew on the AI Success Factors Podcast

“Enterprise AI is ultimately a leadership challenge. Technology enables progress, but operating models, governance, and change management determine whether value is realized.”
— Samuel Matthew, Host, AI Success Factors Podcast

In this episode, Samuel Matthew reframes one of the most persistent myths in enterprise AI—that better technology alone drives results. In conversation with Wes Herzik, Executive Director of Enterprise AI Transformation & Operations at JPMorganChase, Samuel underscores why leadership decisions, operating models, and adoption discipline matter more than model sophistication.

𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝐒𝐩𝐨𝐭𝐥𝐢𝐠𝐡𝐭: 𝐒𝐜𝐚𝐥𝐢𝐧𝐠 𝐀𝐈: 𝐖𝐡𝐲 𝐓𝐚𝐬𝐤-𝐋𝐞𝐯𝐞𝐥 𝐖𝐢𝐧𝐬 𝐃𝐨𝐧’𝐭 𝐌𝐨𝐯𝐞 𝐭𝐡𝐞 𝐏&𝐋
This episode delivers executive clarity on workflow redesign, federated AI models, governance at scale, and the leadership behaviors required to operationalize AI.

𝐖𝐡𝐨 𝐒𝐡𝐨𝐮𝐥𝐝 𝐋𝐢𝐬𝐭𝐞𝐧?
CXOs, enterprise AI leaders, CIOs, and transformation executives accountable for ROI and scale.

𝐋𝐢𝐬𝐭𝐞𝐧 𝐍𝐨𝐰:
Apple Podcasts: https://podcasts.apple.com/us/podcast/scaling-ai-why-task-level-wins-dont-move-the-p-l/id1658584906?i=1000746989567

Spotify: https://open.spotify.com/episode/6h0YGlBraBcTwi4xcxzZeR?si=N8N4lJwER4eWsnJx0t7QDQ

YouTube Music: https://music.youtube.com/watch?v=8B4HEfV_yNU&si=GiJYJQE-BMYkUa0U

For more insights, visit www.aisuccessfactors.com

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𝐅𝐨𝐥𝐥𝐨𝐰 𝐮𝐬 𝐨𝐧:
LinkedIn: https://lnkd.in/gi7B_Mkt
Twitter: https://x.com/ai_success
Facebook: https://lnkd.in/gxg8G3n5
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YouTube: https://lnkd.in/g8VA3Qkd

𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫:
This podcast is presented by Samuel Matthew. The opinions and views expressed are those of the host and participants and do not necessarily reflect the views of JPMorgan Chase Bank, N.A. or its affiliates. Wes Herzik is appearing in a personal capacity based on his professional experience and does not speak on behalf of JPMorgan Chase. This podcast is for informational purposes only and does not constitute an offer to sell or a solicitation to buy any security in any jurisdiction where such offer or solicitation would be unlawful. Any unauthorized use is prohibited.

01/30/2026

Wes Herzik on the AI Success Factors Podcast

“Task-level AI success rarely translates into ROI. Value breaks down when organizations fail to redesign workflows end to end.”
— Wes Herzik, Executive Director, Enterprise AI Transformation & Operations, JPMorganChase

In this episode of the AI Success Factors Podcast, host Samuel Matthew explores why isolated AI wins often stall at scale. Wes explains how enterprises must rethink workflows—not just automate tasks—to unlock real financial impact.

𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝐅𝐨𝐜𝐮𝐬: 𝐒𝐜𝐚𝐥𝐢𝐧𝐠 𝐀𝐈: 𝐖𝐡𝐲 𝐓𝐚𝐬𝐤-𝐋𝐞𝐯𝐞𝐥 𝐖𝐢𝐧𝐬 𝐃𝐨𝐧’𝐭 𝐌𝐨𝐯𝐞 𝐭𝐡𝐞 𝐏&𝐋
Wes breaks down why task-level AI wins often stall once they hit real enterprise workflows. Drawing from large-scale transformation experience, he explains how value erodes across handoffs, approvals, and legacy operating friction when workflows aren’t redesigned end to end. The conversation reframes AI success away from model accuracy and efficiency metrics toward workflow ownership, financial impact, and sustained adoption across the enterprise.

𝐖𝐡𝐨 𝐒𝐡𝐨𝐮𝐥𝐝 𝐓𝐮𝐧𝐞 𝐈𝐧?
CXOs, enterprise AI leaders, and transformation executives focused on measurable outcomes—not pilots.

𝐋𝐢𝐬𝐭𝐞𝐧 𝐍𝐨𝐰:
Apple Podcasts: https://podcasts.apple.com/us/podcast/scaling-ai-why-task-level-wins-dont-move-the-p-l/id1658584906?i=1000746989567

Spotify: https://open.spotify.com/episode/6h0YGlBraBcTwi4xcxzZeR?si=N8N4lJwER4eWsnJx0t7QDQ

YouTube Music: https://music.youtube.com/watch?v=8B4HEfV_yNU&si=GiJYJQE-BMYkUa0U

Dive deeper at: www.aisuccessfactors.com

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𝐅𝐨𝐥𝐥𝐨𝐰 𝐮𝐬 𝐨𝐧:
LinkedIn: https://lnkd.in/gi7B_Mkt
Twitter: https://x.com/ai_success
Facebook: https://lnkd.in/gxg8G3n5
Instagram: https://lnkd.in/gUqPXHjN
YouTube: https://lnkd.in/g8VA3Qkd

𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫:
This podcast is presented by Samuel Matthew. The opinions and views expressed are those of the host and participants and do not necessarily reflect the views of JPMorgan Chase Bank, N.A. or its affiliates. Wes Herzik is appearing in a personal capacity based on his professional experience and does not speak on behalf of JPMorgan Chase. This podcast is for informational purposes only and does not constitute an offer to sell or a solicitation to buy any security in any jurisdiction where such offer or solicitation would be unlawful. Any unauthorized use is prohibited.