Multifamily X Media

01/31/2026

Branding in less than one minute.

10/20/2025

Another great podcast session today with . Our guest: Andy Feinour-CEO, Student Quarters.

09/23/2025

They call me Uncle Sam. My nephew Stefan and my niece Maria.

08/24/2025

“𝐈𝐟 𝐲𝐨𝐮 𝐰𝐚𝐧𝐭 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐠𝐨𝐨𝐝 𝐯𝐞𝐧𝐝𝐨𝐫, 𝐲𝐨𝐮 𝐡𝐚𝐯𝐞 𝐭𝐨 𝐩𝐚𝐲 𝐨𝐧 𝐭𝐢𝐦𝐞.”
Watch the full discussion: https://www.youtube.com/watch?v=fXkNrPDi9UE | On this Multifamily X Podcasts - Masters of Maintenance, we sit down with Ed Ware, and Deonco Lavenski to unpack how late payments force vendors to finance operations, how trust lifts quality, why real remediation and documentation protect residents and assets, and why underserved communities face the highest risk.

We dig into why on-time payment attracts better partners, how politics and perks skew vendor selection, and the practical fix that moves the work forward: clear standards, transparent pricing, and approvals before the first fan runs. Education matters. An hour with on-site teams builds accountability, prevents unnecessary demo, and closes the gap between cost and service.

Leaders who treat vendors as partners earn better work and faster response. Vendors who communicate upfront and document humidity, moisture, photos, and decisions protect everyone involved. This is how multifamily wins.

Special thanks to AppWork for making this discussion possible.

When vendors are treated like banks, everyone loses.On this powerful episode of Masters of Maintenance, Adrian Danila, Ed Ware, and Deonco Lavenski expose wh...

08/23/2025

“𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐢𝐬 𝐭𝐡𝐞 𝐛𝐫𝐚𝐧𝐝. 𝐖𝐞 𝐭𝐚𝐥𝐤 𝐚𝐛𝐨𝐮𝐭 𝐢𝐭 𝐚𝐥𝐥 𝐭𝐡𝐞 𝐭𝐢𝐦𝐞.” Jamie Gorski Watch the full conversation: https://www.youtube.com/watch?v=zmgG1PM8m9s

Adrian and Chris sat down with Jamie to explore what truly defines a multifamily brand. It is not marketing slogans. It is the daily experience residents feel from the first leasing interaction to every maintenance request.

Jamie shared how purpose, vision, and culture shape the strongest companies in real estate. We talked about how maintenance drives retention more than rent or design, how AI is reshaping leasing and customer engagement, and why leaders must connect associates directly to the mission if they want loyalty and long-term trust.

This is a conversation about branding that lives in every touchpoint, from technology to team culture to the way a resident feels when their service request gets handled with care.

Supported by Gatewise, bringing seamless and secure access control to multifamily communities

Building a strong multifamily brand strategy goes far beyond logos and ad campaigns — it starts with purpose. In this episode, industry leaders share how mis...

08/19/2025

In this episode of The Multifamily Hangout, Adrian C Danila CAPS, CAMT, and Chris Moreno had the pleasure of hosting Ben Nollola, Vice President at Gables Residential. 👉 Catch the full episode here: https://www.youtube.com/watch?v=dcg47YUQjg0
Ben shared his incredible journey from starting as a leasing agent to leading over 10,000 units, reflecting on the decisions and values that shaped his career.

During our conversation, Ben highlighted the power of servant leadership, explaining how shifting focus from personal goals to empowering others transformed his career and opened doors he never imagined. He shared:
"𝑾𝒉𝒆𝒏 𝑰 𝒔𝒉𝒊𝒇𝒕𝒆𝒅 𝒎𝒚 𝒇𝒐𝒄𝒖𝒔 𝒇𝒓𝒐𝒎 𝒎𝒚𝒔𝒆𝒍𝒇 𝒕𝒐 𝒐𝒕𝒉𝒆𝒓𝒔, 𝒊𝒕 𝒊𝒏𝒂𝒅𝒗𝒆𝒓𝒕𝒆𝒏𝒕𝒍𝒚 𝒑𝒓𝒐𝒑𝒆𝒍𝒍𝒆𝒅 𝒎𝒚 𝒄𝒂𝒓𝒆𝒆𝒓."

Another key topic was how we can attract the next generation of talent to multifamily, shifting the narrative from “𝒇𝒂𝒍𝒍𝒊𝒏𝒈 𝒊𝒏𝒕𝒐 𝒕𝒉𝒆 𝒊𝒏𝒅𝒖𝒔𝒕𝒓𝒚” to actively choosing it as a rewarding career path.

Finally, 𝐁𝐞𝐧 𝐫𝐞𝐟𝐥𝐞𝐜𝐭𝐞𝐝 𝐨𝐧 𝐠𝐫𝐚𝐭𝐢𝐭𝐮𝐝𝐞, 𝐟𝐨𝐫 𝐟𝐚𝐦𝐢𝐥𝐲, 𝐦𝐞𝐧𝐭𝐨𝐫𝐬, 𝐟𝐚𝐢𝐭𝐡, 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬 𝐭𝐡𝐚𝐭 𝐡𝐚𝐯𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭𝐞𝐝 𝐡𝐢𝐦 𝐭𝐡𝐫𝐨𝐮𝐠𝐡𝐨𝐮𝐭 𝐡𝐢𝐬 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. It was a heartfelt reminder of the values that anchor us both personally and professionally.

In this Thanksgiving special edition of The Multifamily Hangout, hosts Adrian Danila and Chris Moreno welcome guest Ben Nollola to discuss career journeys, l...

08/18/2025

"𝑶𝒑𝒆𝒓𝒂𝒕𝒐𝒓𝒔 𝒂𝒓𝒆 𝒔𝒂𝒍𝒆𝒔𝒑𝒆𝒐𝒑𝒍𝒆 𝒕𝒐𝒐, 𝒕𝒉𝒆𝒚’𝒓𝒆 𝒔𝒆𝒍𝒍𝒊𝒏𝒈 𝒕𝒐 𝒕𝒉𝒆 𝒄𝒐𝒏𝒔𝒖𝒎𝒆𝒓𝒔. 𝑶𝒏 𝒕𝒉𝒆 𝒔𝒖𝒑𝒑𝒍𝒊𝒆𝒓 𝒔𝒊𝒅𝒆, 𝒘𝒆’𝒓𝒆 𝒔𝒆𝒍𝒍𝒊𝒏𝒈 𝒔𝒆𝒓𝒗𝒊𝒄𝒆𝒔 𝒕𝒐 𝒎𝒂𝒌𝒆 𝒊𝒕 𝒆𝒂𝒔𝒊𝒆𝒓 𝒇𝒐𝒓 𝒐𝒑𝒆𝒓𝒂𝒕𝒐𝒓𝒔 𝒕𝒐 𝒔𝒆𝒍𝒍 𝒂𝒏𝒅 𝒌𝒆𝒆𝒑 𝒕𝒉𝒆𝒊𝒓 𝒓𝒆𝒔𝒊𝒅𝒆𝒏𝒕𝒔. 𝑴𝒚 𝒅𝒓𝒆𝒂𝒎 𝒊𝒔 𝒕𝒐 𝒔𝒆𝒆 𝒂 𝒇𝒖𝒕𝒖𝒓𝒆 𝒘𝒉𝒆𝒓𝒆 𝒘𝒆 𝒃𝒓𝒆𝒂𝒌 𝒅𝒐𝒘𝒏 𝒃𝒂𝒓𝒓𝒊𝒆𝒓𝒔 𝒂𝒏𝒅 𝒓𝒆𝒂𝒍𝒊𝒛𝒆 𝒘𝒆’𝒓𝒆 𝒂𝒍𝒍 𝒊𝒏 𝒕𝒉𝒊𝒔 𝒕𝒐𝒈𝒆𝒕𝒉𝒆𝒓." – Joe Summers, CRO at Gatewise
See the full discussion: https://www.youtube.com/watch?v=ubqBEEANjdk&t=42s

In the multifamily industry, success thrives on collaboration. Joe Summers envisions a future of greater alignment, where operators, suppliers, and service providers work seamlessly in a centralized, synergistic environment. By focusing on true centralization, not just as a buzzword but as a way to connect residents, suppliers, and employees, we can create stronger communities and drive lasting success.

Let’s embrace this vision for a more integrated and aligned industry. What steps are you taking to foster collaboration in multifamily?

Multifamily X - Special Edition Podcast, hosted by Adrian Danila, featured Joe Summers, who shared his professional journey from retail to multifamily, empha...

08/17/2025

"𝒀𝒐𝒖𝒓 𝒓𝒆𝒏𝒕 𝒊𝒔 𝒕𝒚𝒑𝒊𝒄𝒂𝒍𝒍𝒚 𝒚𝒐𝒖𝒓 𝒍𝒂𝒓𝒈𝒆𝒔𝒕 𝒄𝒐𝒔𝒕 𝒑𝒆𝒓 𝒎𝒐𝒏𝒕𝒉, 𝑰 𝒘𝒂𝒏𝒕 𝒐𝒖𝒓 𝒔𝒆𝒓𝒗𝒊𝒄𝒆 𝒕𝒐 𝒃𝒆 𝒓𝒆𝒇𝒍𝒆𝒄𝒕𝒊𝒗𝒆 𝒐𝒇 𝒕𝒉𝒂𝒕." – Stephanie Gubiotti, President at New Urban Residential - Watch the full episode here: https://www.youtube.com/watch?v=rcprPpxxv6s&t=3s

That line hit hard. It set the tone for an incredible conversation Chris Moreno and Adrian C Danila had with Stephanie on The Multifamily Hangout. They talked about scaling with intention, using EOS to bring clarity across teams, and why tech should support your people, not drown them. 𝐒𝐭𝐞𝐩𝐡𝐚𝐧𝐢𝐞 𝐚𝐥𝐬𝐨 𝐨𝐩𝐞𝐧𝐞𝐝 𝐮𝐩 𝐚𝐛𝐨𝐮𝐭 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩, 𝐠𝐫𝐢𝐞𝐟, 𝐚𝐝𝐯𝐨𝐜𝐚𝐜𝐲, 𝐚𝐧𝐝 𝐰𝐡𝐚𝐭 𝐢𝐭 𝐦𝐞𝐚𝐧𝐬 𝐭𝐨 𝐛𝐮𝐢𝐥𝐝 𝐚 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐫𝐨𝐨𝐭𝐞𝐝 𝐢𝐧 𝐜𝐚𝐫𝐞.

One of my favorite takeaways? 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐩𝐥𝐮𝐦𝐛𝐞𝐫𝐬 𝐥𝐢𝐤𝐞 𝐲𝐨𝐮 𝐜𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐥𝐚𝐰𝐲𝐞𝐫𝐬. This is what real leadership in multifamily looks like.

Stephanie Gubiotti, President of New Urban Residential, joins hosts Adrian Danila and Chris Moreno to break down how she’s scaling her multifamily team using...

08/16/2025

“𝒀𝒐𝒖 𝒄𝒂𝒏’𝒕 𝒐𝒖𝒕𝒔𝒐𝒖𝒓𝒄𝒆 𝒋𝒖𝒅𝒈𝒎𝒆𝒏𝒕. 𝑨𝒏𝒅 𝒚𝒐𝒖 𝒄𝒂𝒏’𝒕 𝒂𝒖𝒕𝒐𝒎𝒂𝒕𝒆 𝒊𝒏𝒔𝒕𝒊𝒏𝒄𝒕.” 𝐒𝐞𝐞 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐝𝐢𝐬𝐜𝐮𝐬𝐬𝐢𝐨𝐧 𝐡𝐞𝐫𝐞: https://www.youtube.com/watch?v=Bmh6xEJ5Ya4&t=593s Steve F. Hallsey said that—and it perfectly sums up what’s broken in how we lead today.

Too many leaders are stuck paying premiums, literal and figurative, without ever questioning the system. We keep doing things the old way instead of asking better questions.

But here's the bigger issue: if we stay siloed, we stop evolving.

If you don’t break things down and try to rebuild them, you’ll never understand how they actually work.

We don’t need more approvals. We need collaborators. People who trust instinct when things go sideways.

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08/15/2025

“𝐈𝐟 𝐲𝐨𝐮 𝐰𝐚𝐧𝐭 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐠𝐨𝐨𝐝 𝐯𝐞𝐧𝐝𝐨𝐫, 𝐲𝐨𝐮 𝐡𝐚𝐯𝐞 𝐭𝐨 𝐩𝐚𝐲 𝐨𝐧 𝐭𝐢𝐦𝐞.”
Watch the full discussion: https://www.youtube.com/watch?v=fXkNrPDi9UE

On the newest Multifamily X Podcasts - Masters of Maintenance, we sit down with Ed Ware, and Deonco Lavenski to unpack how late payments force vendors to finance operations, how trust lifts quality, why real remediation and documentation protect residents and assets, and why underserved communities face the highest risk.

We dig into why on-time payment attracts better partners, how politics and perks skew vendor selection, and the practical fix that moves the work forward: clear standards, transparent pricing, and approvals before the first fan runs. Education matters. An hour with on-site teams builds accountability, prevents unnecessary demo, and closes the gap between cost and service.

Leaders who treat vendors as partners earn better work and faster response. Vendors who communicate upfront and document humidity, moisture, photos, and decisions protect everyone involved. This is how multifamily wins.

Special thanks to AppWork for making this discussion possible.

When vendors are treated like banks, everyone loses.On this powerful episode of Masters of Maintenance, Adrian Danila, Ed Ware, and Deonco Lavenski expose wh...