09/02/2026
I was walking past a coffee shop when a sign in the window made me stop and read it twice:
“NO TIPPING = NO SERVICE.”
“MINIMUM 20% OR WE DON’T MAKE YOUR ORDER.”
Seriously?
I haven’t even looked at the menu. I haven’t ordered anything. I haven’t received any service. And I’m already being told that a 20% tip is required just to get my order made.
That’s the part that doesn’t sit right with me.
Tipping was supposed to come after the experience. It was a way to reward good service, show appreciation, and give the customer a choice based on how they were treated.
Now, in situations like this, it feels less like a tip and more like an admission fee.
I completely understand wanting workers to earn fair wages. I really do. But putting up a sign that basically says, “Pay at least 20% or you don’t get served” doesn’t feel like appreciation for employees—it feels like pressure being placed on customers.
If the actual cost of doing business requires another 20%, then just be upfront about it.
Raise the prices. Add a clearly disclosed service charge. Build the real cost into the menu.
But don’t call something a “tip” while making it a requirement before the service even happens.
A tip should be earned, not demanded before I’ve even placed my order.
Would a sign like this make you walk inside—or keep walking?