
08/29/2025
AI can save time. It can also cost you trust, credibility, and even your brand’s humanity.
Marketers are investing heavily in AI, but adoption without guardrails is backfiring. Consumers rate AI-generated content as less trustworthy. Even ads placed next to suspected AI content take a hit.
Toys “R” Us called their AI-made brand film “successful,” even as viewers mocked the uncanny characters and melted props. Dove took the opposite stance, pledging never to use AI to alter women’s images. One brand lost authenticity, the other reinforced it.
AI should be an assistant, not a replacement. Read the full breakdown in our latest blog, AI: The Cost of Convenience, and see how brands are winning or losing with AI:
https://bit.ly/4p09ZFf