12/28/2025
I’m going to share this experience so some of you can avoid using Walmart for tires!! To make a 2 month long ordeal short….. we went in oct 30, they made us pay in advance for the tires, and told us they would order them and call when they arrived. 2 weeks pass and no call. I call and im told they are there and then schedule an appt. We arrive and then told The first set of tires they ordered were wrong (their tech actually came out and took the measurements off the tire himself 🙄). So, they ordered the correct tires and told us they would call. Another 2 weeks pass and no call, i call again and were told they were there and i schedule another appt. We show up and now, they only have 3 tires because they sold 1 tire to someone else. So we can either get 2 tires or wait…. So we wait and wait… now, it’s dec 16th!!! We show up for our appt and within 8 mins we are told they cant get the lugnuts off so they are denying the job!! Their service employees are the pits and the manager never called me back on several occasions and actually avoided my phone calls when I called. I emailed Walmart corporate and they also didn’t respond! These big box stores do not care about customer service at all. I called Town fair tire on Dec 16, had an appt the very next day and the tires were done, no issues. Avoid Walmart at all costs, cheaper is not better!!!!