06/13/2026
Ongoing flooring saga - honest opinion as to how to approach this please
Hi all, so we've had our hallway tiled, and we know it's an awful job. The tiler said he could do it, and clearly couldn't. He did the living room as well, and after a false start it's an OK job.
We've not paid him yet, and he didn't ask for a deposit, are we within our rights to refuse to pay him for this? I'm assuming most of the tiles can't be reused so having it done from scratch by someone else will mean buying the tiles again (he bought them and included in the total price)?
He gave an overall quote for both rooms, if I do refuse to pay for this should I just pay half? The quote was not itemised, but the hall tiles were much more expensive.
We're trying to find another local company to come and have a look and give us a professional opinion and hopefully quote to redo it.