The Happy Customer Channel

The Happy Customer Channel 🎙️ Not your average customer service podcast.

We share real stories, CX insights & tips to help you deliver service that sticks.
💛 Subscribe & get your FREE Happy Customer Toolkit: https://thehappycustomerchannel.com/

06/05/2026

New episode dropping June 10 featuring Rich Rodríguez-Mahé, former PepsiCo executive and founder of Atomos.

One statistic from this conversation completely surprised me: nearly one in three Gen Z consumers don't drink alcohol.

What does that mean for beverage brands, restaurants, and the future of consumer behavior?

Full episode drops June 10.

Why does Miami produce so many football legends? 🌴🏈From Santana Moss and Kenny Phillips to generations of athletes who c...
06/03/2026

Why does Miami produce so many football legends? 🌴🏈

From Santana Moss and Kenny Phillips to generations of athletes who came through Traz Powell Stadium, South Florida has become one of the greatest football hotbeds in America.

In this clip, Nicanson Guerrier, Filmmaker and Director of The Mecca: Legends of Traz Powell Stadium, explains what makes Miami football culture so unique — and why greatness keeps coming out of the 305.

Watch the full clip:
https://youtu.be/XHSLEMn41RQ

#305

NOW STREAMING. 🌴🏈The Mecca: Legends of Traz Powell Stadium is officially LIVE on The Happy Customer Channel.In this epis...
05/27/2026

NOW STREAMING. 🌴🏈

The Mecca: Legends of Traz Powell Stadium is officially LIVE on The Happy Customer Channel.

In this episode, Nicanson Guerrier — Filmmaker and Director of The Mecca — shares the untold story behind one of the most legendary football stadiums in America and why Miami football culture is unlike anywhere else in the world.

From Friday Night Lights in Dade County to legends like Frank Gore, Teddy Bridgewater, Santana Moss, and Buster Rhymes, this conversation is about more than football — it’s about community, culture, and legacy.

WATCH NOW:
https://youtu.be/wxwGLP5TR5s

#305

05/26/2026

Some players were great…
Then there were the ones who became Miami legends. 🌴🏈

In this episode, Nicanson Guerrier, Filmmaker and Director of "The Mecca: Legends of Traz Powell Stadium", talks about icons like Frank Gore and Buster Rhymes — athletes who helped define the culture and legacy of South Florida football.

The full episode drops tomorrow on The Happy Customer Channel.

#305

05/23/2026

Friday Night Lights in Miami isn’t just football… it’s a movie. 🌴🏈

From Rick Ross and Trick Daddy in the stands to packed crowds, community pride, and future NFL stars on the field — there’s nothing like football season in Dade County.

Nicanson Guerrier, Filmmaker and Director of "The Mecca: Legends of Traz Powell Stadium", explains why Miami football culture is truly one of one.

Full episode drops May 27 on The Happy Customer Channel.

#305

05/20/2026

Everybody asks the same question…
“What’s in the water in Miami?” 🌴🏈

From packed Friday night stadiums to NFL legends coming out of Dade County, Miami football is more than a sport — it’s culture.

Nicanson Guerrier, Filmmaker and Director of "The Mecca: Legends of Traz Powell Stadium", explains why South Florida breeds greatness differently in this episode covering the legendary Traz Powell Stadium and the spirit of 305 football.

Full episode drops May 27 on The Happy Customer Channel.

#305

05/14/2026

“She tried to make it feel like camping… but I knew better.”

Katie Goar shares the reality of being homeless at 12 years old and how those experiences shaped the work she does today.

Full episode now available wherever you get your podcasts.



Quadel Consulting & Training, LLC

05/13/2026

Episode 107 is now LIVE on YouTube, Spotify, Apple Podcasts, and Amazon Music with Katie Goar.

Watch now on The Happy Customer Channel.



Quadel Consulting & Training, LLC

05/12/2026

Most people completely misunderstand homelessness.

This episode with Katie Goar breaks down the reality behind housing insecurity, why millions are one paycheck away, and what actually helps people get back on their feet.



Quadel Consulting & Training, LLC

05/11/2026

At 12 years old, Katie Goar was living in a tent with her family.

Today, she helps improve housing systems across the United States.

This conversation completely changes the way you think about homelessness, resilience, leadership, and the reality millions of Americans face every day.

New episode drops this Wednesday on The Happy Customer Channel.



Quadel Consulting & Training, LLC

Address

8200 NW 33rd Street Suite 100
Miami, FL
33122

Opening Hours

Monday 10am - 5pm
Tuesday 10am - 5pm
Wednesday 10am - 5pm
Thursday 10am - 5pm
Friday 10am - 5pm

Telephone

+13055231262

Website

https://thehappycustomerchannel.com/

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