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09/22/2025

Cartwheel, a leading enterprise delivery management platform for restaurants, is expanding its collaboration with WOWorks, the parent company of such restaurant brands as Saladworks and Garbanzo Mediterranean Fresh. WOWorks will integrate Cartwheel’s delivery management platform with ezCater, the food tech platform for workplaces in the US.

“Our franchisees were already asking for solutions to streamline delivery operations, and we acted quickly to meet that need,” said Kyle Mark, CIO of WOWorks, in a statement. “This integration with ezCater and Cartwheel ensures our locations can compete effectively while providing the real-time tracking that today’s business catering customers expect.”

https://bit.ly/41TN0BT

WOWorks and Cartwheel Grows Partnership With ezCater Platform by Adam Wahlberg | Sep 8, 2025 | News Briefs Cartwheel, a leading enterprise delivery management platform for restaurants, is expanding its collaboration with WOWorks, the parent company of such restaurant brands as Saladworks and Garbanz...

09/21/2025

It’s a universal truth shared by operators: costs are infringing on profits, more now than ever. From food to labor, it seems like everything is more expensive. That’s where Qu comes in with its kiosks, which have the potential to make operations more profitable. And now it has new features to squeeze the orange even more.

According to Qu’s 2025 State of Digital report, 62 percent of restaurant brands now use or plan to adopt kiosk technology — up from 43 percent a year ago — including 80 percent of QSRs and more than half of fast casual brands.

https://bit.ly/42r9udC

Qu Rolls Out Kiosk Upgrades To Help Operators Preserve Margins by Adam Wahlberg | Sep 8, 2025 | News Briefs It’s a universal truth shared by operators: costs are infringing on profits, more now than ever. From food to labor, it seems like everything is more expensive. That’s where Qu comes in wi...

09/20/2025

Known for being “always open,” Waffle House is taking that promise a step further with nationwide delivery via DoorDash.

Customers can now order everything from classic waffles to hashbrowns between 9 p.m. and 8 a.m., with some locations offering delivery 24/7.

“At Waffle House, we’ve built our brand on consistency, hospitality, and being there for our customers, day or night,” said Patrick Marshburn, executive vice president at Waffle House. “DoorDash allows us to extend that same dependable experience beyond our restaurant walls, making it easier than ever for guests to enjoy the Waffle House comfort they love, from the comfort of their home.”

https://bit.ly/3IjOL4L

Waffle House Rolls Out Nationwide Delivery by Bernadette Heier | Sep 8, 2025 | News Known for being “always open,” Waffle House is taking that promise a step further with nationwide delivery via DoorDash. Customers can now order everything from classic waffles to hashbrowns between 9 p.m. and 8 ...

09/19/2025

As Gen Z and Gen Alpha grow into the majority of diners, restaurants need to stay adaptive.

“They’re not a paper-first generation. They’re not used to holding a piece of paper that has names for things…it doesn’t match how they interact with the rest of the world,” said Bob Vergidis, founder and chief vision officer at Point of sale cloud.

https://bit.ly/3I8JDjN

Next-Gen Diners Are Changing Restaurants by Bernadette Heier | Sep 4, 2025 | News As Gen Z and Gen Alpha grow into the majority of diners, restaurants need to stay adaptive. “They’re not a paper-first generation. They’re not used to holding a piece of paper that has names for things…it doesn...

09/18/2025

Tariffs are sort of like hubcaps. They can be put on, they can be taken off. But unlike a hubcap, which is mostly ornamental, a tariff has consequences. And even if it’s removed, its effects may stay.

https://bit.ly/3HVhNaK

Tariffs Are Squeezing Margins and The Impacts May Be Permanent by Adam Wahlberg | Sep 3, 2025 | News Tariffs are sort of like hubcaps. They can be put on, they can be taken off. But unlike a hubcap, which is mostly ornamental, a tariff has consequences. And even if it’s removed, its effects may st...

09/17/2025

Picnic, the national office lunch platform, is expanding into Austin and Houston, onboarding clients previously served by Austin-based Colorfull, a corporate food-delivery startup.

https://bit.ly/45MYE3Q

Lunch-Platform Picnic Expands Into Austin and Houston by Adam Wahlberg | Sep 2, 2025 | News Briefs Picnic, the national office lunch platform, is expanding into Austin and Houston, onboarding clients previously served by Austin-based Colorfull, a corporate food-delivery startup, Arin Aghazarian, hea...

09/16/2025

Wonder is rolling out a new brand identity and marketing push and for the first time, customers can order from non-Wonder restaurants directly in its app.

https://bit.ly/4mSntBu

Wonder Expands with Grubhub Integration and Fresh Look by Bernadette Heier | Sep 2, 2025 | News Briefs Wonder is rolling out a new brand identity and marketing push and for the first time, customers can order from non-Wonder restaurants directly in its app. Alongside its own concepts and Blue Apron....

09/15/2025

America’s love affair with lunchtime burritos is no secret. Walk past any random cubicle at noon and chances are good you will find someone wolfing down a seven-layer something. Hot Head Burritos understands this and is revving up its catering and workplace food programs to accommodate.

https://bit.ly/428qSni

Hot Head Burritos Raises The Heat On Its Catering and Workplace Food Programs by Adam Wahlberg | Sep 2, 2025 | Automation, News America’s love affair with lunchtime burritos is no secret. Walk past any random cubicle at noon and chances are good you will find someone wolfing down a seven-layer som...

09/12/2025

The U.S. drone industry may get a big leap forward.

The Federal Aviation Administration (FAA) has released a draft of Part 108. This long-awaited rule would allow drones to fly Beyond Visual Line of Sight (BVLOS) without needing to constantly apply for special waivers. It could become law as early as next year.

https://bit.ly/4mK4WqT

New FAA Rule Could Supercharge Drone Delivery, Here’s What it Means for Restaurants by Bernadette Heier | Aug 28, 2025 | News The U.S. drone industry may get a big leap forward. The Federal Aviation Administration (FAA) has released a draft of Part 108. This long-awaited rule would allow drones to...

09/11/2025

Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery. World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe.

https://bit.ly/42hp9ft

1PL or 3PL? A Question For the Soul of Delivery by Peter Backman | Aug 27, 2025 | News Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that a...

09/10/2025

To say that things are a bit tense at the moment between the U.S. and China is like saying Kendrick and Drake are just having a tiff. That’s what happens when a tariff war erupts. But that isn’t stopping Chinese restaurant brands from opening shops in America, with guidance from HungryPanda.

https://bit.ly/4lThOK1

HungryPanda Is the America Whisperer for Chinese Brands by Adam Wahlberg | Aug 26, 2025 | News To say that things are a bit tense at the moment between the U.S. and China is like saying Kendrick and Drake are just having a tiff. That’s what happens when a tariff war erupts. But that isn’t stoppi...

09/09/2025

Detroit pizza is unlike any pizza in the world. It’s rectangular, thick, chewy, with crispy cheese edges and a tangy tomato sauce. VIa 313 has it mastered. It does it so well that its phone lines were often too busy to handle all the orders. No more.

https://bit.ly/3V3mWAr

When You Call Via 313 For Pizza You Will Speak With a Friendly AI Agent by Adam Wahlberg | Aug 26, 2025 | News Detroit pizza is unlike any pizza in the world. It’s rectangular, thick, chewy, with crispy cheese edges and a tangy tomato sauce. VIa 313 has it mastered. It does it so well that its pho...

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