SMS Telecom Expense Management

10/15/2025

If you still have fire alarms, building entry systems and other life safety devices running on copper lines. Those lines are going away, and waiting could leave them with broken systems and high repair bills.
AT&T has set today as the day they stop taking change orders for those types of lines. The other carriers will follow shortly. You will still be able to PORT the line to another carrier and cancel the service, but not much more than that.
There are millions of copper lines that need to be converted, and now is the time to take action. We're ready to help you. Don't wait till you have a problem! Contact us at 914-325-0093 or [email protected] to have us price out your alternatives now!

09/30/2025

ALERT!!

AT&T has announced that it will stop accepting add, move, or change orders for legacy POTS lines on October 15, 2025, across its entire 20-state wireline footprint, except for portions of a few states. This means millions of lines nationwide will be frozen in place, with rates already climbing steeply for those who hold on. The urgency is clear: if your organization has any POTS lines still in use, you need to immediately migrate these services, or risk leaving them stranded with higher costs and limited options.

There are a few solutions available, including using IP or WiFi connections. Contact me if you need to price out your alternatives, 914-325-0093 or [email protected].

09/11/2025

Trying to figure out what is next to move forward with your business? Here is a suggestion from a newsletter I received today.
"Growth often comes from subtraction. Audit your tasks, meetings, or offers today and scrap one that’s not directly tied to revenue or client results." author unkown.

09/08/2025

Struggling with your Marketing? It is an endless battle to keep up and keep Score! Here is an excerpt from a good LinkedIn article you might not have seen.

"If only keeping score in B2B were as simple as kicking the ball through the uprights and putting three points up on the board. Instead, we know that the average customer journey now lasts 211 days, and is often longer at big companies. Dreamdata found the average time from the first LinkedIn Ads impression to revenue is 320 days, and from ad engagement (like, comment, click) to revenue is 235 days.

You can’t measure revenue impact before the revenue comes in, which is why trying to find instant cause-and-effect is a fool’s errand. Even when your marketing team scores big with an ad campaign that jolts category awareness and long-term pipeline health, it might be months before that can be proven.

That doesn’t mean marketing leaders can’t measure impact and optimize around key outcomes while lengthy buyer cycles unfold. They just need a new playbook. This week’s newsletter provides you with that and more.

Link to full article:

Written by Alex Rynne, Content Strategy Lead @ LinkedIn Ads Imagine going to a sporting event where the scoring was handled in the same way as results are measured in B2B marketing. “There’s a GOAL for the home team! The points will be officially tallied in roughly seven months.

07/31/2025

Fun Fact Of The Day
As of 2025, the average person has over 100 online accounts—yet fewer than 20% of retirees have made a plan for their digital estate.

06/04/2025

Technology (internet, managed services, voice, IT, software, wireless, etc) contracts are NOT all the same, no matter what your salesperson tells you. You can negotiate and you can add terms that are in YOUR favor.
Are you meeting your commitments? Are you over by a LOT? Are you under by a LOT? Don't wait until the end of the term to find out and be stuck or not get the best deal for the services you do have!
Ready to have your contracts reviewed? Contact me at 914-325-0093. Have a great day!

05/28/2025

Has the role of your CIO changed?

If the CIO isn’t driving commercial outcomes or transformation, the role risks being seen as redundant,” says Rebecca Fox, group CIO at cybersecurity consultancy, NCC Group.

Functionality, as in any role, has changed the traditional role of CIO into something more.

Time continues to erode the CIO’s need to be hands-on, technically gifted, and decidedly geeky. Now, with their skills becoming increasingly redundant, the question becomes whether the role itself is antiquated.

05/15/2025

Outsourcing IT projects isn’t just a cost-saving tactic—it’s a strategic move that can help businesses stay competitive, innovative, and agile in a rapidly evolving digital landscape. However, success depends on choosing the right partner, setting clear expectations, and maintaining good communication throughout the process.

Contact SMS & her team if you have a project that you would like to discuss. 914-325-0093, [email protected]

05/08/2025

Is your Network Ready?
For all those work at home employees to return to the office?
For the increased demand of using AI platforms and Apps?
For the increased use of Video for meetings?
For the increased use of IP & cloud services to replace POTS and older technology?
These are just some of the things that can be slowing down your network and productivity.
SMS & her team can bring you pricing for increasing your bandwidth with your current carrier or an alternative one and negotiate a competitive contract. Pricing for bandwidth has come down and in most cases, you can double your bandwidth without doubling your costs.
Let us bring you the best pricing and alternatives for your situation. [email protected] or 914-325-0093.

05/08/2025

What exactly is involved in a Technology Billing Audit?
What can you expect?
What should be the deliverables?
How is it paid for?

I will be posting an article on each facet of this service and giving a detailed explanation, in the next few days. Please take a moment to read them and contact me with any questions. 914-325-0093 or [email protected]

Call now to connect with business.

04/15/2025

04/08/2025

"Hire External Experts" if you are going thru the M&A process.
This is a great article about the ups and downs of dealing with the M&A world! I especially like #8 which recommends to "Hire External Experts" https://neumannassociates.com/what-is-ma-deal-fatigue-and-how-to-avoid-it/?utm_source=Mailjet_Enews&utm_medium=email&utm_campaign=April_Enewsletter_2025&utm_id=Mailjet

Early in my career, I was part of the internal team at SCM and was kept on after Hanson Industries took it over. The experience I gained by helping to separate out divisions being sold off and streamlining the resulting organization, was invaluable! A few years later I was asked to be an external resource for the take overs of many companies. First by G.O. Holdings, then Altrista, Ball Corporation and ultimately for the umbrella company known as Jarden Corporation. As their outsourced Director of Telecom & Data services, I helped them eliminate liabilities, consolidate vendor services, repurpose equipment and more, over a 20 year period. My next project was working with American Skiing Company as they bought and consolidated their operations from 9 stand alone resorts to one organization, ASC. My initial audit of their bills realized an annual savings of over $1 million!

Is your organization going thru a take over, a consolidation or split up? Let me know if you would like to discuss to see how I can help you get thru a tough time. [email protected], 914-325-0093.

Check out our most recent blog post where we talk about M&A deal fatigue and how to overcome it as well as prevent in the first place.