SMS Telecom Expense Management

06/04/2025

Technology (internet, managed services, voice, IT, software, wireless, etc) contracts are NOT all the same, no matter what your salesperson tells you. You can negotiate and you can add terms that are in YOUR favor.
Are you meeting your commitments? Are you over by a LOT? Are you under by a LOT? Don't wait until the end of the term to find out and be stuck or not get the best deal for the services you do have!
Ready to have your contracts reviewed? Contact me at 914-325-0093. Have a great day!

05/28/2025

Has the role of your CIO changed?

If the CIO isn’t driving commercial outcomes or transformation, the role risks being seen as redundant,” says Rebecca Fox, group CIO at cybersecurity consultancy, NCC Group.

Functionality, as in any role, has changed the traditional role of CIO into something more.

Time continues to erode the CIO’s need to be hands-on, technically gifted, and decidedly geeky. Now, with their skills becoming increasingly redundant, the question becomes whether the role itself is antiquated.

05/15/2025

Outsourcing IT projects isn’t just a cost-saving tactic—it’s a strategic move that can help businesses stay competitive, innovative, and agile in a rapidly evolving digital landscape. However, success depends on choosing the right partner, setting clear expectations, and maintaining good communication throughout the process.

Contact SMS & her team if you have a project that you would like to discuss. 914-325-0093, [email protected]

05/08/2025

Is your Network Ready?
For all those work at home employees to return to the office?
For the increased demand of using AI platforms and Apps?
For the increased use of Video for meetings?
For the increased use of IP & cloud services to replace POTS and older technology?
These are just some of the things that can be slowing down your network and productivity.
SMS & her team can bring you pricing for increasing your bandwidth with your current carrier or an alternative one and negotiate a competitive contract. Pricing for bandwidth has come down and in most cases, you can double your bandwidth without doubling your costs.
Let us bring you the best pricing and alternatives for your situation. [email protected] or 914-325-0093.

05/08/2025

What exactly is involved in a Technology Billing Audit?
What can you expect?
What should be the deliverables?
How is it paid for?

I will be posting an article on each facet of this service and giving a detailed explanation, in the next few days. Please take a moment to read them and contact me with any questions. 914-325-0093 or [email protected]

Call now to connect with business.

04/15/2025

04/08/2025

"Hire External Experts" if you are going thru the M&A process.
This is a great article about the ups and downs of dealing with the M&A world! I especially like #8 which recommends to "Hire External Experts" https://neumannassociates.com/what-is-ma-deal-fatigue-and-how-to-avoid-it/?utm_source=Mailjet_Enews&utm_medium=email&utm_campaign=April_Enewsletter_2025&utm_id=Mailjet

Early in my career, I was part of the internal team at SCM and was kept on after Hanson Industries took it over. The experience I gained by helping to separate out divisions being sold off and streamlining the resulting organization, was invaluable! A few years later I was asked to be an external resource for the take overs of many companies. First by G.O. Holdings, then Altrista, Ball Corporation and ultimately for the umbrella company known as Jarden Corporation. As their outsourced Director of Telecom & Data services, I helped them eliminate liabilities, consolidate vendor services, repurpose equipment and more, over a 20 year period. My next project was working with American Skiing Company as they bought and consolidated their operations from 9 stand alone resorts to one organization, ASC. My initial audit of their bills realized an annual savings of over $1 million!

Is your organization going thru a take over, a consolidation or split up? Let me know if you would like to discuss to see how I can help you get thru a tough time. [email protected], 914-325-0093.

Check out our most recent blog post where we talk about M&A deal fatigue and how to overcome it as well as prevent in the first place.

04/02/2025

IT leaders shouldn't try to do everything. Knowing how and when to delegate tasks is a skill that leads to greater efficiency and productivity. , ,

03/26/2025

My latest article on the benefits of outsourcing.

The Strategic Edge: Why Outsourcing Technology Tasks is a Smart Move In today’s fast-paced, technology-driven world, businesses are constantly seeking ways to stay competitive, reduce costs, and enhance efficiency. One increasingly popular strategy is outsourcing certain technology tasks to extern...

03/11/2025

Get more stays with powerful networking: (for your hotel, resort, guests, conferences or events)
"The first things weary travelers ask for at check-in are, “When will my room be ready?” and “How do I get on the Wi-Fi?”. As the pressure to provide premium wireless connectivity increases with every new guest, the ability to handle the growing demand on the network becomes critical to guest satisfaction. In conjunction with the rising number of guests, hotels can expect additional untrusted devices connected to the network which can cause slowdowns during peak times. These escalating network demands can present significant challenges. Growing businesses like yours can’t afford underperforming networks or costly infrastructure overhauls. Investing in scalable, high-performance networking solutions is crucial to support your growth without disrupting operations, ensuring exceptional guest experiences and service with a smile." (taken from an HP newsletter)

There are so many enhanced features and options to consider. Call us at SMS to get pricing and advice on the specific needs for your location. [email protected] or 914-325-0093.

02/14/2025

May your day be filled with love, happiness, and meaningful connections with those who matter most. Happy Valentine’s Day!