Aquant Aquant presents Service Intelligence -- giving service leaders, reps and teams the most vital inform

Aquant’s Service Co-Pilot platform helps enterprise organizations reduce service costs, improve customer experiences, and identify the best solution to any service-related issue. Using a service domain-specific natural language processing model, Aquant’s best practice engine mines service data, including work orders, logs, manuals, and notes. Then, it improves AI performance by converting expert k

nowledge into synthetic data, training Service Co-Pilot to adapt based on feedback rather than hard-coded workflows. Aquant empowers every stakeholder (e.g., the end customer, contact center agent, or field technician) to diagnose and resolve problems like an expert. The platform enables business leaders to analyze service performance trends and make strategic decisions informed by data.

08/11/2025

Aquant's new website launched last week! Scroll through and let us know what you think: https://hubs.la/Q03C07bP0

When you're servicing complex equipment in the field, every second counts. That’s why we built Aquant’s agentic AI platf...
06/10/2025

When you're servicing complex equipment in the field, every second counts. That’s why we built Aquant’s agentic AI platform to deliver fast, trusted answers — using messy real-world data like free-text notes, repair logs, PDFs, and more.

To make that knowledge instantly searchable (across tens of millions of vectors, at enterprise scale) we partnered with Pinecone.

Together, we built a solution that’s not just fast, but accurate, flexible, and built for the demands of service organizations.

🚀 98% retrieval accuracy
🔍 Rich metadata filtering
📈 48% increase in usage
⏱️ 49% drop in time-to-resolution
⚡️ Sub-100ms latency

See how our partnership with Pinecone powers faster, smarter service for our customers: https://hubs.la/Q03r3H8x0

Aquant just released it's latest EBOOK! You don’t have 12+ months to build, test, and hope your internal AI system works...
05/28/2025

Aquant just released it's latest EBOOK! You don’t have 12+ months to build, test, and hope your internal AI system works.

Service leaders, CIOs, and IT leaders at manufacturing companies are ditching DIY AI projects for proven platforms — and seeing results in weeks, not years.

👉 Aquant’s “Build vs. Buy” eBook reveals how top service leaders are making smarter tech decisions—and the edge that sets them apart. Don’t miss the insights. Download now: https://hubs.la/Q03pnfdk0

In medical device service, every minute of uptime matters — because behind every machine is a patient who can’t wait.But...
04/01/2025

In medical device service, every minute of uptime matters — because behind every machine is a patient who can’t wait.

But our latest benchmark report reveals a critical divide:
🏥 Top-performing service repair teams keep things running smoothly.
⚠️ Bottom performers? They’re facing costly delays and disrupted patient care.

We dug into thousands of real service interactions to uncover:
- What the best teams are doing differently
- Where the biggest gaps are hiding
- And how your org stacks up

If you’re looking to cut costs, boost efficiency, and deliver better care — this is your roadmap.

📥 Download the report — link in comments!

🚨 Service pros, this one’s for you! 🚨We’re unveiling the latest and greatest version of Aquant AI for Service Profession...
03/14/2025

🚨 Service pros, this one’s for you! 🚨

We’re unveiling the latest and greatest version of Aquant AI for Service Professionals—and you’re invited to an exclusive customer session to see it in action! 👀✨

📅 March 19 | 11 AM ET
🎤Speakers: granot and burge

Service challenges are more complex than ever—rising skill gaps, inefficient troubleshooting, and the pressure to make faster, more accurate decisions. Aquant AI goes beyond just providing answers—it understands technician intent, guides troubleshooting, and continuously learns from real-world service data to deliver expert-level insights exactly when you need them.

Don’t miss this! Register now: https://hubs.la/Q03bT_JY0

Join our exclusive webinar on March 19 to discover the next generation of Aquant AI.

03/12/2025

Smarter service starts here. 💡 Take a look inside Aquant’s AI platform — the key to unlocking expert-level decision-making, no matter who’s on your team.

Request a personalized demo here: https://hubs.la/Q039Y5CP0

🏆 We are thrilled to announce that Aquant has been named a finalist in the Tech Innovation CUBEd Awards! It is an honor ...
01/14/2025

🏆 We are thrilled to announce that Aquant has been named a finalist in the Tech Innovation CUBEd Awards!

It is an honor to be recognized in the Most Innovative AI Product category. Thank you to SiliconANGLE & theCUBE for this recognition.

https://hubs.la/Q032nlkl0

Thrilled to see Aquant's Employee Burnout Prediction Model featured among the most innovative HR tech solutions in HR Ex...
10/24/2024

Thrilled to see Aquant's Employee Burnout Prediction Model featured among the most innovative HR tech solutions in HR Executive's latest roundup! Check it out here: https://hubs.ly/Q02VGLJp0

The article also highlights new research on an emerging opportunity gap between rural and urban workers. While urban areas are increasingly focused on skills training, AI adoption, and remote work opportunities, rural communities are being left behind in this digital transformation.

Service leaders, are you noticing differences in career advancement opportunities between your rural and urban-based workforces? Do your rural employees feel overlooked in the digital workplace shift? Share your experiences below!

The digital workplace divide hits rural areas hard. Workers face triple the technology barriers and double the broadband access problems.

CIOs today face increasingly complex challenges, from developing effective AI strategies and enhancing data analytics to...
10/16/2024

CIOs today face increasingly complex challenges, from developing effective AI strategies and enhancing data analytics to combating cybersecurity threats and attracting top talent. According to the latest Gartner CIO Report, these pain points are expected to extend well into 2025.

The pressure is on to not only leverage technology but to showcase its true business value. At Aquant we understand the critical role CIOs play in driving business outcomes. That’s why we’re committed to helping you build actionable strategies, improve IT efficiency, and empower your teams to succeed in a rapidly changing environment.

Gartner's report highlights the top CIO challenges according to over 12k CIOs. Check out a summary of the challenges here: https://hubs.la/Q02T4sGY0

And get in touch to learn how we can help you through these challenges as you navigate your AI strategy: https://hubs.la/Q02T4r1Z0

We’re proud to partner with industry leaders who value collaboration and dedication as much as we do. Shoutout to great ...
09/25/2024

We’re proud to partner with industry leaders who value collaboration and dedication as much as we do.

Shoutout to great customers like Wallace Mahaffy! Checkout Terex's customer testimonial here: https://hubs.la/Q02QC0ld0

🚨 Did you know that 30% of service solutions aren't found in service manuals? Instead, it's veteran experts who hold the...
09/24/2024

🚨 Did you know that 30% of service solutions aren't found in service manuals? Instead, it's veteran experts who hold the keys to solving these issues.

But the real challenge? The retirement crisis. In a recent Forbes article published by Adrian Swinscoe, Aquant CEO and Co-Founder Shahar noted that seasoned workers are leaving at an alarming rate, making it difficult to replace their expertise and train junior talent fast enough to meet customer demands.

Service leaders, what steps are you taking to mitigate this knowledge gap and address the retirement wave in your industry? Keep reading to learn what leading companies are doing to address this: https://hubs.la/Q02QPl370

We analyzed data from 100 companies to uncover the financial impact of the Shift Left approach in service—and found that...
09/23/2024

We analyzed data from 100 companies to uncover the financial impact of the Shift Left approach in service—and found that top performers are saving over $4M annually by adopting this strategy.

Discover how small changes can lead to big savings—misdiagnosed issues can cost up to 9x more than a single visit!

Remote solutions, personalized AI, and Shift Left strategies are revolutionizing service models. In our eBook, see how one medical device company saved millions in just two years with this approach. Download now for practical tips to optimize your service operations! https://hubs.la/Q02QBs7Z0

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