03/09/2023
Check out the latest article to highlight how retailers are utilizing mobile technology to better train their employees for successful customer interactions. With the rise of e-commerce, customer expectations have shifted, and now more than ever, associates need to be equipped with the tools and knowledge to provide exceptional customer service. By using mobile technology, retailers can offer on-demand training and support to their employees, resulting in a better customer experience.
Retail today is very demanding and requires associates to be constantly updated on the latest trends and products. In-between customers, providing continuous training on the sales floor is key to their success. Many companies struggle with how to keep their teams prepared while still offering helpfu...