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Insider Intelligence

Insider Intelligence Unlocking digital opportunities with the world’s most trusted forecasts, analysis, and benchmarks.

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Our Digital Trust Benchmark Report evaluates and ranks major social networks across five different pillars of digital tr...
04/27/2022
Digital Trust Benchmark Report 2021 Preview

Our Digital Trust Benchmark Report evaluates and ranks major social networks across five different pillars of digital trust: Security, Legitimacy, Community, Ad Relevance, and Ad Experience. Download a preview today!

In our Digital Trust Benchmark Report, we analyze the data from our fifth annual “US Digital Trust Survey" to evaluate how US social media users feel about nine major social media platforms—Facebook, Instagram, LinkedIn, Pinterest, Reddit, Snapchat, TikTok, Twitter, and YouTube—and reveal the ...

In this exclusive PDF, we break down 4 trends gaining steam in the retail industry.
04/26/2022
A New Era in Retail and Ecommerce Is Emerging

In this exclusive PDF, we break down 4 trends gaining steam in the retail industry.

Retailers have begun to embrace new opportunities and cater to consumer demands that have gained momentum since the start of the pandemic. A New Era in Retail and Ecommerce Is Emerging explores several developments that have kicked into high gear over the past 18 months.

In this exclusive report preview, find out which of the US’ top ten banks scored highest in our second annual Banking Di...
04/25/2022
The Banking Digital Trust Report 2021 Preview

In this exclusive report preview, find out which of the US’ top ten banks scored highest in our second annual Banking Digital Trust survey.

Our second annual Banking Digital Trust survey polled digital banking users of the 10 largest US banks on which factors across six key dimensions—Security, Privacy, Reputation, Reliability, Ease of Use, and Feature Breadth—most influence their level of trust in their banks’ digital channels. W...

Spending by small businesses increased by 30% annually—proving that Amex's recent investments in this demographic are sh...
04/25/2022
Amex earnings buoyed by customers' return to spending

Spending by small businesses increased by 30% annually—proving that Amex's recent investments in this demographic are shaping into a success.

After a strong Q1 driven by travel, younger cardholders, and SMBs, Amex is continuing to push the envelope to increase business.

Insider Intelligence estimates that US shoppers spent $72.46 billion via click-and-collect in 2020, accounting for 9.1% ...
04/22/2022
Click-and-Collect 2021: Buy Online, Pick-up In Store (BOPIS) Industry Trends

Insider Intelligence estimates that US shoppers spent $72.46 billion via click-and-collect in 2020, accounting for 9.1% of all ecommerce sales.

The click-and-collect method for online shopping boomed in the US driven by the pandemic. Learn which major multichannel retailers are leading this trend.

Since everything we possess or do is digital or can be represented digitally, financial data sets also can be captured a...
04/21/2022
UK lender discounts its rate for consumers sharing open banking data

Since everything we possess or do is digital or can be represented digitally, financial data sets also can be captured as and traded as collateral.

A UK specialty lender is willing to adjust its rates in exchange for transactional-level information on applicants' income and spending data.

To help you stay ahead in 2022, we’ve compiled three trends in the advertising industry to keep your eye on.
04/21/2022
3 Advertising Trends to Watch in 2022

To help you stay ahead in 2022, we’ve compiled three trends in the advertising industry to keep your eye on.

These are boom times for digital advertising. While the pandemic decimated the economy, the job market, and consumer confidence, it seems to have done little to quash a bonanza in digital ad spending. We forecast the US digital ad market will reach $239.89 billion this year, up 13.6% from 2021.

Extended reality technologies, including virtual reality, augmented reality, and mixed reality are still in the early ph...
04/21/2022
XR Technologies and Trends: Pandemic ushers in immersive experiences

Extended reality technologies, including virtual reality, augmented reality, and mixed reality are still in the early phases of adoption, but they are evolving quickly.

Though VR and AR are different technologies growing at different rates, the pandemic appears to have galvanized the market for both.

Critical as it is, customer experience wouldn't offer competitive differentiation if every brand was successful at deliv...
04/20/2022
Excellent CX requires proper organizational structure and team setup

Critical as it is, customer experience wouldn't offer competitive differentiation if every brand was successful at delivering strong CX—and sometimes companies can get in their own way.

Many organizations are structured in a product- or channel-centric way, hampering their ability to easily reorganize to foster good CX.

Almost one-third (30%) of crypto owners said they had bought something online with their digital assets in the last mont...
04/20/2022
Customers want to pay with their crypto

Almost one-third (30%) of crypto owners said they had bought something online with their digital assets in the last month.

US crypto owners are increasingly using their digital holdings to make purchases online and in-store.

Accelerators are programs in which an incumbent company offers its expertise and guidance to startups, to help the start...
04/20/2022
FINTECH ACCELERATORS: An inside look at top banks' accelerator programs — how they work, what success looks like, and what it means for the future of financial services

Accelerators are programs in which an incumbent company offers its expertise and guidance to startups, to help the startups develop their product as well as build their company overall.

This report highlights three accelerators from Wells Fargo, Barclays, and Citi that have successfully run their programs over a number of years.

The pandemic and changing consumer preferences have fundamentally altered the payments & commerce ecosystem, and retaile...
04/20/2022
3 Retail & Ecommerce Trends to Watch in 2022

The pandemic and changing consumer preferences have fundamentally altered the payments & commerce ecosystem, and retailers and brands will need to adapt to retain fickle consumers.

The pandemic and changing consumer preferences have fundamentally altered the payments & commerce ecosystem, and retailers and brands will need to adapt to retain fickle consumers. The companies that continue to digitize the shopping journey, while promoting sustainability and reducing friction, wil...

While many organizations are making progress in delivering strong CX, more are struggling to consistently deliver the be...
04/19/2022
4 Impediments to CX Excellence

While many organizations are making progress in delivering strong CX, more are struggling to consistently deliver the best possible experience.

In “4 Impediments to CX Excellence,” Insider Intelligence details the obstacles to implementing a powerful customer experience and how they can be overcome.

Tech-savvy legacy firms can fend off the encroaching threat of fintechs by moving into the BaaS space to share their dat...
04/19/2022
How the banking-as-a-service industry works and BaaS market outlook for 2022

Tech-savvy legacy firms can fend off the encroaching threat of fintechs by moving into the BaaS space to share their data and infrastructure.

Banking as a Service (BaaS) technology allows tech companies to build on existing bank infrastructure. See how it works and why the industry is growing fast in 2022.

Social determinants of health are non-medical, economic and environmental conditions that both directly and indirectly i...
04/18/2022
Social Determinants of Health: Technology, examples and healthcare trends in 2021

Social determinants of health are non-medical, economic and environmental conditions that both directly and indirectly impact one's health, like access to transportation and nutritious food.

Social determinants of health (SDOH) has been influencing healthcare organizations to connect patients with proper resources, but how does tech play into this?

Find out which social media platforms are the most popular for influencer marketing.
04/18/2022
The State of the Creator Economy

Find out which social media platforms are the most popular for influencer marketing.

In 'The State of the Creator Economy,' we detail the latest trends in the creator economy, including monetization strategies, popular social platforms, and recent growth.

Nonbanks and alternative lending companies now own a larger share of home mortgages than banks. While fighting to mainta...
04/15/2022
Wells Fargo adds minority refinancing program amid scrutiny of lending practices

Nonbanks and alternative lending companies now own a larger share of home mortgages than banks. While fighting to maintain their continually diminishing market share, banks can ill-afford to suffer reputational hits.

Wells Fargo said that it will offer a refinancing program for the minority homeowners whose mortgages it currently services

The emergence of new digital distribution models for financial solutions has armed service providers with the tools to o...
04/15/2022
Key trends helping payments disruptors take on financial services

The emergence of new digital distribution models for financial solutions has armed service providers with the tools to offer their clients financial services.

The emergence of digital distribution models for financial solutions has armed service providers with tools to offer their clients financial services.

In this exclusive PDF, Insider Intelligence provides a framework for brands to determine the social commerce strategies ...
04/14/2022
Building an Effective Social Commerce Strategy

In this exclusive PDF, Insider Intelligence provides a framework for brands to determine the social commerce strategies most likely to work for them.

In “Building an Effective Social Commerce Strategy,” Insider Intelligence provides a framework for brands to determine the social commerce strategies most likely to work for them.

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Social media marketing has become a top priority for businesses, as engagement rates for all ages continue to increase rapidly. Check out these statistics from Insider Intelligence to see how the average adult interacts with the most popular social networks.
#Audio #International #Consommation Aux USA, le taux de possession d’enceintes connectées progresse peu, d'après une étude reprise par Insider Intelligence https://www.offremedia.com/aux-usa-le-taux-de-possession-denceintes-connectees-progresse-peu
#MarchéPub #Social #International Les revenus publicitaires mondiaux de TikTok au niveau de ceux de YouTube en 2024 d’après Insider Intelligence https://www.offremedia.com/les-revenus-publicitaires-mondiaux-de-tiktok-au-niveau-de-ceux-de-youtube-en-2024-dapres-insider
#flashbackfriday to Insider Intelligence's gorgeous stage setup.
“A high percentage of baby boomers are positioned to be able to have a relatively high quality of life—at least, the ‘young old’—because many of them are more resourceful than prior generations and they have had a period in their adulthood where they were able to be more health conscious," Kathrin Boerner, PhD, professor of gerontology at UMass Boston, tells Insider Intelligence.
Here are some current trends in the retail and commerce industry according to Insider Intelligence. https://www.insiderintelligence.com/resources/3-retail-and-ecommerce-trends-2022/?_ga=2.104424512.1967459003.1647616591-2143260365.1633375590
The Tunnel to Towers Foundation Tower Climb Returns To New York City http://www.streetinsider.com/Globe+Newswire/The+Tunnel+to+Towers+Foundation+Tower+Climb+Returns+To+New+York+City/19769565.html via Insider Intelligence
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We are proud to work with client Acosta who has been leading the way in research on consumer habits during the pandemic. Their latest report found that 70% of consumers continue to grocery shop online amid the pandemic. With these new findings, our team worked their media relations magic and landed coverage in key trade publications including Progressive Grocer, The Shelby Report, Chain Store Age Magazine and Insider Intelligence. Read the full report here. https://bit.ly/3Kk5h06
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The sessions at GROW Los Angeles planted the seeds to help direct-to-consumer brands bloom in 2022. 🌱 We were thrilled to dig into how subscriptions can empower retail brands to scale and retain customers during our panel with Insider Intelligence and our clients from FISH FIXE and UrbanStems. If you missed the one-day event for growth marketers, DTC brands and founders, be sure to catch the recap here: https://bit.ly/3ptqrk8 #growthmarketing #subscriptioncommerce #events #DTC
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