Insider Intelligence

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In this downloadable PDF, Insider Intelligence details the companies making the biggest impact on the Internet of Things...
05/06/2021
IoT 101: The Essential Guide to the Internet of Things

In this downloadable PDF, Insider Intelligence details the companies making the biggest impact on the Internet of Things.

In The IoT 101 Report, Insider Intelligence outlines the basics of the Internet of Things and what this next wave of technology means for consumers, governments, and businesses.

[REPORT PREVIEW] Insider Intelligence ranks the UK’s top neobanks according to their in-demand mobile features.
05/05/2021
The UK Neobank Competitive Edge Report Preview

[REPORT PREVIEW] Insider Intelligence ranks the UK’s top neobanks according to their in-demand mobile features.

Our inaugural UK Neobank Competitive Edge Study puts a spotlight on digital-only banks’ key mobile features, a crucial element of their explosive rise. Leveraging data from our own survey of 1,100 mobile banking users, our analysts ranked 39 innovative mobile banking features based on value. We th...

Accelerators are programs in which an incumbent company offers its expertise and guidance to startups, to help the start...
05/05/2021
FINTECH ACCELERATORS: An inside look at top banks' accelerator programs — how they work, what success looks like, and what it means for the future of financial services

Accelerators are programs in which an incumbent company offers its expertise and guidance to startups, to help the startups develop their product as well as build their company overall.

This report highlights three accelerators from Wells Fargo, Barclays, and Citi that have successfully run their programs over a number of years.

Drones represent a massive opportunity for consumers and businesses, as we expect the global market to reach $63.6 billi...
05/04/2021
Drones 101

Drones represent a massive opportunity for consumers and businesses, as we expect the global market to reach $63.6 billion by 2025.

In The Drones 101 Report, Insider Intelligence forecasts the future of the drone market and how high it can fly. This exclusive report can be yours for FREE today.

Find out where US healthcare leaders think telehealth will have the most staying power.
05/03/2021
Telehealth Startups to Watch

Find out where US healthcare leaders think telehealth will have the most staying power.

In the Telehealth Startups to Watch, Insider Intelligence details five companies working to address consumers' growing virtual care needs.

As big tech companies like Google dive into banking, it jeopardizes the value proposition of digital-only banks like Chi...
05/03/2021
Google Pay update is another ominous sign for neobanks

As big tech companies like Google dive into banking, it jeopardizes the value proposition of digital-only banks like Chime and Varo.

Google's new features include options for finding deals at Target and monitoring spending to anchor Google Pay more deeply into users' lives.

The pandemic was a tailwind for Amazon's online retail business as consumers flocked to ecommerce, and its recent initia...
05/03/2021
How Amazon's latest ventures can help maintain bumper Q1 growth

The pandemic was a tailwind for Amazon's online retail business as consumers flocked to ecommerce, and its recent initiatives should help it ride the growth wave.

Amazon turned in another impressive quarter and is poised to maintain that growth trajectory as it works to strengthen its delivery capabilities.

ICYMI: PayPal's in-store push may be well timed as it comes on the heels of a strong performance in 2020 and changing co...
05/01/2021
Fiserv lets merchants accept PayPal and Venmo QR code payments

ICYMI: PayPal's in-store push may be well timed as it comes on the heels of a strong performance in 2020 and changing consumer payment habits.

Fiserv clients can now accept PayPal and Venmo QR code payments in-person as PayPal bolsters its in-store payments acceptance network.

Our latest study includes two new categories of features: Alerts and Customer Service.
05/01/2021
The UK Mobile Banking Competitive Edge Report Preview

Our latest study includes two new categories of features: Alerts and Customer Service.

The second annual edition of The UK Mobile Banking Competitive Edge Report examines which UK banks lead in offering the mobile features customers value most. Simply enter your information to learn more about Insider Intelligence Banking research and The UK Mobile Banking Competitive Edge report.

ICYMI: Amex updated its offerings at the onset of the pandemic to reflect evolving purchasing habits.
05/01/2021
American Express sees pandemic recovery on the horizon

ICYMI: Amex updated its offerings at the onset of the pandemic to reflect evolving purchasing habits.

American Express reported volume recovery in its goods and services and travel and entertainment sectors in Q1.

The Digital Trust Report evaluates and ranks major social networks across five different pillars: Security, Legitimacy, ...
04/30/2021
Digital Trust Report Preview

The Digital Trust Report evaluates and ranks major social networks across five different pillars: Security, Legitimacy, Community, Ad Experience, and Ad Relevance. Download a preview today!

Our fourth annual Digital Trust Report evaluates consumer perception of nine major social networks – Facebook, Instagram, LinkedIn, Pinterest, Reddit, Snapchat, TikTok, Twitter, and YouTube – across five different pillars: Security, Legitimacy, Community, Ad Experience, and Ad Relevance.

Mastercard's recovery comes as vaccine distribution helps economies improve and parts of the world return to some sort o...
04/30/2021
Mastercard's debit volume pushes the card network into recovery mode

Mastercard's recovery comes as vaccine distribution helps economies improve and parts of the world return to some sort of normalcy.

Mastercard's Q1 earnings show volume recovery, and it's working on expanding its overall business to set itself up for further growth.

Big banks made customer satisfaction gains as digital channel adoption soared during the pandemic—but smaller peers can ...
04/29/2021
Big banks narrow customer satisfaction gap with smaller counterparts

Big banks made customer satisfaction gains as digital channel adoption soared during the pandemic—but smaller peers can fight back by upping their technology game.

A new survey from J.D. Power found that large US banks have nearly eliminated their customer satisfaction gap compared with smaller competitors.

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