05/26/2026
Since January, we have been overbilled by T Mobile on a commercial account.
Every time we called, we were told it would be fixed.
It was not.
We were also promised new phones to keep this account with T Mobile. Today, after yet another call, we were told they will not honor that offer.
So let’s be clear. T Mobile has had months to fix the billing issue.
T Mobile made promises to keep our business. T Mobile is now refusing to stand behind what its own team offered.
As a 15yr social media marketing company with 30 plus customers, we understand exactly how public accountability works.
If this is how T Mobile treats a commercial account, we will gladly make sure people know before they trust them with their business.
T Mobile, fix the billing issue and honor what your team promised.
Verizon and AT&T, this is why business customer start looking elsewhere.