28/07/2025
7/28/2025 Starlink Outage update:
Overview of the Outage
When it started: Around 3:13 p.m. Eastern Time (ET) on Thursday, July 24, 2025 (approximately 19:13 UTC)
The Sun
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Reuters
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Facebook
+15
User reports surged: Downdetector showed tens of thousands of incident reports—reaching around 25,000 by 4:18 p.m. ET, and peaking at approximately 60,000 globally
The Economic Times
+4
Reuters
+4
Reuters
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Affected regions: Users across the U.S., Europe, Australia, Canada, Mexico, Brazil, the U.K., Germany, and Ukraine experienced major disruption
Silicon Republic
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Reuters
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Reuters
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⏱ Duration
The outage lasted about 2.5 hours, with services largely restored by around 8 p.m. ET (or 20:00 UTC) on July 24
The Economic Times
+5
Reuters
+5
Reuters
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A technical timeline from a community post indicates the primary outage window was roughly 19:15 to 21:40 UTC
Reuters
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Facebook
+2
Newsweek
+2
⚙️ Root Cause
According to SpaceX and Starlink engineering leads, the outage was caused by a failure in critical internal software services that manage the core network
The Times of India
+8
Reuters
+8
The Economic Times
+8
Internal speculation points to a configuration error triggered during a routine software update, which led to a cascading failure and disrupted satellite-ground communication links
The Economic Times
+1
The Times of India
+1
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