WFTV Action 9

WFTV Action 9 Action 9 Consumer Investigator Jeff Deal delivers a fast, clear, no-nonsense guide to avoiding rip-offs, spotting scams, and saving money. Let us help you.

We help consumers every day. Hard-hitting investigative consumer reporting from WFTV Channel 9 in Orlando, FL. Send us your complaint:
https://askwftv.com/?page_id=12

09/21/2026

Did someone say FREE?

09/09/2026

"I need him to walk me down the aisle."

An Orlando woman says that's why she and her fiancé aren't giving up after multiple denials for inpatient rehab coverage. Watch the story here:

Colleen had her Walmart account hacked and the scammers charged more than $2K. They even picked up the orders at a store...
09/05/2026

Colleen had her Walmart account hacked and the scammers charged more than $2K. They even picked up the orders at a store in south Florida. We’re happy to report she has now received her money back! Full story in the comments 👇

09/04/2026

She paid for a Best Buy Geek Squad 5-year protection plan. Then her refrigerator died just months after coverage ended. Action 9 found one old service record became the key to helping her get her money back. If you didn’t catch this story, watch it here:

09/03/2026

That random "wrong number" text may not be an accident. Scammers use friendly conversations to build trust before asking for money. Here's how to spot the scam before it costs you.

08/27/2026

A Brevard Country woman says someone hacked her Walmart account and ordered more than $2,000 worth of groceries. Even though she reported it as fraud before pickup, she says Walmart didn't stop it.

08/26/2026

A Central Florida woman says years of complaints about her fridge were ignored.

Why Best Buy changed course after Action 9 got involved.

Watch Live at 5:45 PM >>at.wftv.com/4xoVPBu

Last year we reported on claims the owner of a local fence company took money but didn’t build the fences. After state...
08/20/2026

Last year we reported on claims the owner of a local fence company took money but didn’t build the fences. After state investigators began looking into allegations highlighted in our reports, the owner of Knight Fence is facing criminal charges. If you didn’t see the video of our encounter outside jail, check the video in the comments👇

08/19/2026

We first warned you about him. Then after state investigators began looking into allegations highlighted in our reports, the owner of Knight Fence is facing criminal charges. Watch what happened when we caught up with him at the Orange County Jail

A woman says she paid $3,500 for new air ducts that may never have been installed. After months of frustration and unans...
08/18/2026

A woman says she paid $3,500 for new air ducts that may never have been installed. After months of frustration and unanswered promises, Action 9 stepped in. If you didn’t catch the story, you can watch it in comments👇

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