WFTV Action 9

WFTV Action 9 Action 9 helps hundreds of consumers each month. Let's help you. Hard-hitting investigative consumer reporting from WFTV Channel 9 in Orlando, FL.

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Did you know airports have policies that are supposed to keep concession prices in check?
05/07/2026

Did you know airports have policies that are supposed to keep concession prices in check?

Shopping at the airport seems like it always costs more, but are some prices at Orlando International Airport really flying higher than allowed? “The options are great, but it’s very overpriced,” said Erica King, a traveler passing through the airport. That’s the kind of response you might e...

04/09/2026

“It was being towed, that’s what it was. It wasn’t stolen,” said an Orlando police officer to John Quillinan during an incident in downtown Orlando in September. That video and sound were captured on a police department body camera after John’s wife, Kim Quillinan called 911 to report thei...

04/07/2026

I didn’t know what to do, so I paid the guy,” said Tyler Coburn of Brevard County. Coburn claims he got taken for a ride when he was charged an outrageous price for a short pedicab ride outside the Orange County Convention Center after originally getting quoted a lower fare. He told Action 9 Con...

04/06/2026

The self-described loyal customer has never won, but last month when he hit submit, he thought his luck had changed.
READ MORE>> at.wftv.com/3PTXkGQ

01/30/2026

A central Florida woman thought the federal government was coming after her and she ended up losing thousands of dollars in a scam. Selina Adorno said, “To some people, $19,000 is not a lot. That was the world to me.” It started with an official looking email that led to threat of imprisonment i...

Check out the video in this story... Orlando tow company accused of taking car before time expired:
12/30/2025

Check out the video in this story... Orlando tow company accused of taking car before time expired:

A central Florida family had their car towed after paying to park in downtown Orlando. City of Orlando surveillance video shows the car was towed before the time expired on their parking receipt. Kim Quillinan spoke to Action 9 Consumer Investigator Jeff Deal about it because she wants other people....

Water bottle spill blamed for $12,000 auto repair bill.  Check out this Action 9 story here:
11/21/2025

Water bottle spill blamed for $12,000 auto repair bill. Check out this Action 9 story here:

A central Florida driver is stuck with a $12,000 auto repair bill after a bottle of water spilled in the back seat of his SUV. “I was shocked. I was panicked to be honest with you,” said SUV owner Michael McCormick. His Hyundai SUV is just a couple years old, but the carmaker has refused to cove...

Action 9 investigation reveals Florida coffee drinkers were overcharged
11/20/2025

Action 9 investigation reveals Florida coffee drinkers were overcharged

Canned and bottled coffees are a multi-billion dollar a year industry. They are sold at just about every grocery store and convenience store, but Action 9 found the State of Florida has been getting a bigger slice of money from the drinks than it should have, and consumers have been paying the price...

Would you buy meat from a truck in parking lot on the side of the road?Check out our latest Action 9 Investigation:
07/21/2025

Would you buy meat from a truck in parking lot on the side of the road?

Check out our latest Action 9 Investigation:

ORLANDO, Fla — Would you buy meat from the back of a truck in a parking lot? Every weekend, people line up for it outside auto parts stores and tractor supply stores. Action 9 wanted to know what people are actually getting and if this so-called street meat is worth the hype.

07/18/2025

LAKE COUNTY, Fla — A fake bail bondsman sounded very convincing on the phone when he scammed a local grandmother. He's been targeting family members of those locked up in the Lake County Jail and has now started branching out to other jails across Florida.

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