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Total Retail

The retail executive’s source for content and community. Join our newsletter using the link below!🛍️
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07/10/2025

🎙️ Listen in to our latest Total Retail Tech Insights episode with Rachel De Los Santos, Senior Director of Client Success at ESW, as she shares how the company is helping brands simplify global inventory management to meet customer demand—anywhere in the world.

🌍 Tune into the full episode here: https://bit.ly/463y2fr
📲 Find the Total Retail Tech Insights channel on most major podcast platforms.
➡️ Never miss an episode: https://bit.ly/4j6UsAB

07/09/2025

🚨 Don't miss your chance to tune in live TOMORROW, Thursday, July 10 at 2:00 p.m. ET! Our next webinar takes an exclusive look at how AI is redefining retail marketing from strategy to structure.

Hear directly from Sephora and Optimove as they unpack key findings from a new survey of 150+ retail execs, and share how AI is empowering the rise of the Positionless Marketer — cross-functional, agile, and data-driven.

You'll hear from:
🔵 Juanita Kennedy Osborn, VP, Personalization and Orchestration, Sephora
🔵 Rony Vexelman, VP, Marketing, Optimove
🔵 Joe Keenan, Editor in Chief, Total Retail

✅ Register to attend for FREE: https://bit.ly/3Tdz4Os
📺 Can’t make it live? Register anyway to access the on-demand replay.
📩 Subscribe for future events: https://bit.ly/4avIXyU

07/08/2025

🍐 "There's an Edible for that." Our podcast interview with Kevin Keith, chief marketing officer of Edible Arrangements, explores how the iconic brand is modernizing gifting and evolving into an experience brand, balancing its heritage with a new role in "everyday indulgence."

🎧 Listen to the full episode here: https://bit.ly/3Ifh7ww

🤳Find the Total Retail Talks channel on major podcast platforms.

✅ Subscribe for more retail insights: https://bit.ly/4jO1av1

07/03/2025

Join us next Thursday, July 10 at 2:00 p.m. ET to explore how leading retailers, including Sephora, are using AI to personalize customer experiences, optimize promotions, and drive ROI — all while embracing the future of "Positionless Marketing."

You'll hear from:
🔵 Juanita Osborn, Vice President, Personalization and Orchestration, Sephora
🔵Rony Vexelman, Vice President, Marketing, Optimove
🔵Joe Keenan, Editor in Chief, Total Retail

✅ Register to attend for FREE: https://bit.ly/3I3gxBZ

Can't make it on July 10? No problem! Your registration includes on-demand viewing after the live event.

📩 Subscribe for future events: https://bit.ly/4jO1av1

07/02/2025

Retail fraud is costing billions—and traditional defenses aren’t cutting it.

🔒 Enter Ambient IoT: ultra-small, battery-free wireless sensors that track items in real time, detect tampering, and help retailers fight back against theft and false claims.

🔗 Read more from Matan Epstein of Wiliot: https://bit.ly/4l7mexf

📩 Never miss new insights: https://bit.ly/4jO1av1

06/27/2025

🚨 In our next complimentary webinar, experts from Sephora and Optimove will unveil how AI is reshaping not only marketing strategy, but the very structure of marketing teams.

📍 What you’ll learn:
• Why Positionless Marketing is redefining team structures
• The benefits and challenges of applying AI across workflows
• How retailers are shifting budgets to match an AI-first reality

Join us Thursday, July 10 at 2:00 p.m. ET to explore how AI is empowering the positionless marketer to do more.

➡️ Register to attend for free: https://bit.ly/3I3gxBZ

06/26/2025

🌇 The Total Retail team braved the heat in NYC this week to attend the 2025 CommerceNext Growth Show with Women in Retail Leadership Circle! We attended informative sessions and conducted interviews with retail leaders, including:

➡️ Ryan Pabelona, VP, Performance Marketing, REVOLVE
➡️ Michael Lamb, President and Chief Commercial Officer, RTB House
➡️ Rachel De Los Santos, Senior Director of Client Success, ESW

Stay tuned for our takeaways from the event and more coming soon.

📩 Subscribe for insights delivered right to your mailbox: https://bit.ly/4jifTyG

06/19/2025

🏃 How can marketing become more independent, more agile and have more agency to get campaigns out the door? Positionless marketing enables teams to break free from traditional rules and work faster with better results.

🔍 This concept was explored in a recent report by Optimove and Total Retail examining how AI is impacting marketing strategy and processes.

👇 Learn more about AI in retail marketing in the full interview: https://bit.ly/4ngE3M7

➡️ For more data, insights and analysis, download the complimentary report: AI and the Future of the Retail Marketer: https://bit.ly/4k2GU8y

06/18/2025

💡"AI is really 30% tech and 70% change management."

Unlocking the true power of AI is more than just technology—it's about transformation. Discover how integrating AI with real business processes is driving change and innovation at every level for Lowe's Home Improvement in our latest podcast interview with Chandhu Nair.

🎙️ Tune into the full episode here: https://bit.ly/3HMeimA

🤳 Find the Total Retail Talks channel on major podcast platforms.

➡️ Never miss an episode: https://bit.ly/4j6UsAB

06/17/2025

Meet some of the incredible Advisory Board members helping to shape the 2025 Total Retail Tech event! These retail technology leaders are bringing bold ideas and insights together to create top-notch programming, covering everything from emerging trends to the next-gen marketing technologies that will transform the retail industry.

⭐Richard Armour, Chief Digital Officer, At Home
⭐Laura Bollier, CEO, VENUS
⭐Jeff Haddox, Chief Technology Officer, Omni Retail Enterprises
⭐Robyn Messerly, Chief Information Technology Officer, Nebraska Furniture Mart
⭐Sneha Narahalli, Vice President, Head of Product and UX, Sephora
⭐Erik Quade, Chief Information Officer, Tillys

Many of these industry leaders will be taking the stage at the event as well. Don't miss your chance to learn from and network with these brilliant minds! Plus, it's FREE to attend for qualified retailers and brands.

Stay tuned to meet the rest of our Advisory Board members soon!

➡️ APPLY TO ATTEND: https://bit.ly/3ZsX7wW

06/13/2025

"Strategy, creative, media and data teams must operate as one" to drive marketing results. 📈

Listen in to our latest Total Retail Tech Insights podcast episode with Megan McDonagh, chief marketing officer at agency Wpromote, to learn how brands can build smarter marketing strategies in times of uncertainty without sacrificing growth.

🎙️ Tune into the full episode here: https://bit.ly/404Uzoj

🤳 Find the Total Retail Tech Insights channel on most major podcast platforms.

➡️ Never miss an episode: https://bit.ly/4jifTyG

Address

1500 Spring Garden Street
Philadelphia, PA
19130

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+12152385300

Website

http://www.MyTotalRetail.com/

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News and Analysis on the Retail Industry

Total Retail is the go-to source for executives looking for the latest news and analysis on the retail industry. The brand offers a daily e-newsletter (Total Retail Report), content-rich website, virtual (e.g., webinars) and in-person events (Total Retail Tech, Total Retail Roundtables), comprehensive research reports, podcast channel (Total Retail Talks), and video series (Retail Right Now). This content serves to provide retail with the information they need to do their jobs more effectively.

In addition to Total Retail’s content offerings, the brand is helping to build community within the retail industry. At our in-person events throughout the year, retailers have the opportunity to network with their peers, gain industry insight, and improve their careers and businesses they work for.