What are the opening hours?

Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

Total Retail

The retail executive’s source for content and community. Join our newsletter using the link below!🛍️
https://bit.ly/3IPxz3y

10/31/2025

🔥 Retail is evolving — are you ready to lead the change? 🔥

Join us Nov. 12, 2025 for the Women in Retail & Total Retail Virtual Exchange, where top leaders tackle youth culture, sustainability, and the future of loyalty.

Hear from the innovators shaping retail today:
🎤 Brieane Olson – CEO, Pacsun
🎤 Zach Gordon – Co-CEO, BaseCamp Franchising
🎤 Jan Philipp Wintjes – Executive VP, Global Omnichannel, HUGO BOSS

🚀 Insights. Inspiration. Action. Don’t miss your chance to see what’s next in retail!

🔗 Register here https://bit.ly/4hfNcla

#

10/30/2025

🛍️ Fraud prevention doesn’t have to come at the cost of great customer service.

📈 As return fraud rises across retail, the smartest brands aren’t just tightening policies — they’re rethinking the experience.

🤖 By pairing technology with empathy, retailers can create return systems that protect margins and build trust. Because customers remember how you treat them when things don’t go as planned.

👉 Read the full article here https://bit.ly/4ouoYpW

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

10/29/2025

When you can drive consistency across the consumer experience, that’s when your shoppers feel seen, understood, and valued. 👀

💡 Every touchpoint, like browsing online, visiting a store, or engaging with an ad, becomes part of a seamless journey. Serving the right content at the right moment builds trust, deepens loyalty, and turns occasional buyers into lifelong fans —something Priya Buening, Vice President of US E-Commerce at Levi Strauss & Co, emphasizes as central to modern retail.

✨ Lifecycle management isn’t just a strategy; it’s how brands show they really know what their customers love and keep them coming back again and again.

📨 Want more insights like this? Subscribe now https://bit.ly/40rAskC

10/28/2025

💡AI hasn’t changed what we solve for — it’s changing how we solve it.

Sneha Narahalli, VP, Head of Product and UX at Sephora, shares how her team is weaving AI into every stage of innovation — from concept to ex*****on.

Instead of viewing AI as a shiny new toy, they’re treating it as a thoughtful enabler that helps them take on challenges faster, smarter, and with greater creativity.

Whether it’s improving operations, personalizing content, or shaping new customer experiences, AI is expanding what’s possible — without losing sight of business priorities and ROI.

✨ The true power of AI lies in its ability to unlock better ways of thinking, building, and creating value.

📰 Want more insights from retail leaders? Subscribe here https://bit.ly/40rAskC

10/24/2025

🚨 Mark your calendars! 🚨

Join us Nov. 12 | 12–2 PM ET for a live, one-on-one Virtual Exchange with top retail leaders. 💡

Hear expert advice, insider strategies, and actionable insights you won’t get anywhere else.

🎟️ Register now to claim your spot https://bit.ly/47AwR6z

10/23/2025

Hello, e‑comm world! 🌍📦

Shipping globally isn’t just a logistical challenge — it’s an experience that's in the palm of your hands ✋. Every package that lands on time, intact, and thoughtfully packaged tells your brand story. The way your product travels is as important as the product itself.

💡 Are your deliveries leaving the right impression on customers across the world?

📖 Read the full article here https://bit.ly/4n1xuvm

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

10/22/2025

Shopping isn’t just about style — it’s about feeling seen. 👗✨

Debbie Woloshin, Chief Marketing Officer at Stitch Fix, shares how data and creativity come together to redefine modern retail!

By fusing personalization and storytelling that connects, Stitch Fix turns retail into a relationship. The “Retail Therapy” approach puts empathy at the center — helping clients feel confident, understood, and inspired.

🎧 Listen to the full conversation here: https://bit.ly/3J07AKE

🤳Find the Total Retail Tech Insights channel on major podcast platforms. ✅

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

10/21/2025

✨ Providing clarity to the customers should be the heart of any digital journey.

Janice Burk, Vice President of Supply Chain Technology at Lowe’s, shares how the company’s investment in real-time order orchestration is transforming the customer experience — enabling seamless fulfillment across in-store, curbside pickup, next-day delivery, and beyond.

⚙️ By empowering store associates with live data and aligning internal and external communications, Lowe’s ensures every order flows seamlessly from shelf to shopper.

💬 Want more retail insights? Subscribe here https://bit.ly/40rAskC

’s

10/16/2025

✨ Authenticity isn’t an add-on — it’s the engine of modern customer experience.

📊 The smartest brands blend data with empathy, experiment fast, and turn real-time insights into experiences that feel human.

Because when every interaction feels natural and earned, conversion becomes a byproduct of connection. 🤝

Swipe through to see how leading brands are transforming personalization into authenticity — and authenticity into growth. 🚀

🔗 Read the full article https://bit.ly/4nRiTnx

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

10/15/2025

🚚📦 Every shipping touchpoint is an untapped engagement opportunity.

Think about it — tracking pages, order updates, even digital packing slips — they reach billions of eyes each year. 👀

Julian Van Erlach, SVP of Global Supply Chain, Fulfillment & Logistics at , sees the potential to turn those white spaces into personalized, data-driven experiences that truly connect with customers.

The future of fulfillment isn’t just about getting packages there faster — it’s about delivering smarter moments along the way. ✨

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

10/14/2025

💡 Not every buyer fills out a form or talks to sales — but that doesn’t mean they’re not ready to purchase.

Today’s silent decision-makers are researching, comparing, and deciding — all on their own terms.

👀 Swipe through to learn how to:
✨ Spot invisible intent
✨ Build trust through transparency
✨ Create low-friction paths to conversion

🔗 Read the full article https://bit.ly/4o2D2Xw

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

10/10/2025

🚀 How does your digital gift card program stack up?

The 2025 Best Digital Gift Card Malls Benchmark Report — created by NAPCO Research and Blackhawk Network (BHN) — sets a new standard for digital gift card excellence.

💡Discover how 50 leading programs performed across discoverability, customer experience, and innovation, and uncover the strategies top performers like Kroger, Amazon, and Sezzle use to boost engagement and revenue.

Don’t get left behind in the fast-growing digital gift card market — see where your brand stands.

📈 Download the inaugural report now: https://bit.ly/3VYVqoi

Address

1500 Spring Garden Street
Philadelphia, PA
19130

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+12152385300

Website

http://www.MyTotalRetail.com/

Alerts

Be the first to know and let us send you an email when Total Retail posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Total Retail:

Shortcuts

Address
Telephone
Opening Hours
Alerts
Contact The Business
Claim ownership or report listing

Want your business to be the top-listed Media Company in Philadelphia?

News and Analysis on the Retail Industry

Total Retail is the go-to source for executives looking for the latest news and analysis on the retail industry. The brand offers a daily e-newsletter (Total Retail Report), content-rich website, virtual (e.g., webinars) and in-person events (Total Retail Tech, Total Retail Roundtables), comprehensive research reports, podcast channel (Total Retail Talks), and video series (Retail Right Now). This content serves to provide retail with the information they need to do their jobs more effectively.

In addition to Total Retail’s content offerings, the brand is helping to build community within the retail industry. At our in-person events throughout the year, retailers have the opportunity to network with their peers, gain industry insight, and improve their careers and businesses they work for.