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Total Retail

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10/10/2025

🚀 How does your digital gift card program stack up?

The 2025 Best Digital Gift Card Malls Benchmark Report — created by NAPCO Research and Blackhawk Network (BHN) — sets a new standard for digital gift card excellence.

💡Discover how 50 leading programs performed across discoverability, customer experience, and innovation, and uncover the strategies top performers like Kroger, Amazon, and Sezzle use to boost engagement and revenue.

Don’t get left behind in the fast-growing digital gift card market — see where your brand stands.

📈 Download the inaugural report now: https://bit.ly/3VYVqoi

10/09/2025

📊 Retailers are sitting on a big opportunities hiding in plain sight!

By making in-store media measurable, like static signage, they could unlock powerful new revenue streams. The store itself should be viewed as the next big media channel 👀

👉 Swipe to uncover the blindspot!

📖 Read the full article here https://bit.ly/46yP45a

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

10/08/2025

At Helix, success at retail starts with measuring what matters most: sales 💰. Right behind that is SKU velocity ⚡ — tracking how quickly products move off the shelf and how the assortment performs overall.

But numbers only tell part of the story. As Jerry Lin, Co-Founder of Helix, highlights, the team is also focused on:
✅ Domestic manufacturing for speed, quality, and trust
✅ Consistency across channels so in-store matches online
✅ Data sharing to strengthen retail partnerships
✅ Personalization + innovation to stand out in the market

🎧 Listen to the full conversation here: https://bit.ly/42mKKDx

🤳Find the Total Retail Tech Insights channel on major podcast platforms. ✅

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

10/07/2025

, how would you describe your relationship with your partners? (Bonus points if it's with emojis 😉)

Alden Miles, Vice President and General Manager of Quiet (a wholly owned subsidiary of American Eagle Outfitters Inc.), says a memorable e-commerce customer journey starts with strategic collaboration 📦

Translation? Marketing 🤝Operations.

Miles urges marketers to partner with operations to refine shipping processes and enhance customer satisfaction in this clip from Total Retail Tech 2025.

10/02/2025

✨ Live shopping isn’t just a trend — it’s redefining affiliate marketing. ✨

By blending authenticity, real-time interaction, and seamless checkout, brands and creators are building stronger connections and driving sales in exciting new ways.

Swipe through to see why live shopping is shaping the future of commerce 👉

🔗 Read the full article https://bit.ly/4ngNU44

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

10/01/2025

🌟 In retail, it’s not just about the consumer—it’s about balancing relationships with both customers and consumers. 🍋

In this episode of Total Retail Talks, Yanni Hufnagel, Founder & CEO of The Lemon Perfect Company, shares why building strong connections with retailers like Costco, Walmart, and Publix is just as critical as understanding the end consumer.

🎧 Listen to the full conversation here: https://bit.ly/4mtv4FE

🤳Find the Total Retail Tech Insights channel on major podcast platforms. ✅

Subscribe for more retail insights: https://bit.ly/40rAskC

09/30/2025

⚠️ "A bad boss will defeat a good team every time."

Coach Quendrida Whitmore is on a mission to reframe accountability from something leaders fear into something teams embrace. She shared actionable steps, real-world examples and practical strategies for retail executives during a keynote at Total Retail Tech 2025 last month.

➡️ Want to learn more? Watch the full recording of Quendrida's keynote session here https://bit.ly/42fUjUH

09/25/2025

♻️ For Gen Z, returns aren’t just a transaction — they’re a reflection of your brand’s values.

This generation expects:
✨ Transparency about where returns go
🌍 Sustainable + ethical practices
⚡ Seamless, hassle-free processes

If your return policy feels outdated, it’s not just costing you sales — it’s costing you trust. Gen Z is watching closely, and their loyalty goes to brands that get it right.

👉 Read the full article here https://bit.ly/4n6mfm0

📰 Join our newsletter and never miss an update https://bit.ly/3TGSyeu

09/24/2025

🚨 When systems make decisions and act on them, things can go wrong. That’s why observability isn’t optional — it’s essential!

From system logs and audits to data observability that tracks drift and change, transparency helps us not only fix issues but also learn from them.

In the latest Total Retail Tech Insights podcast, Nicola Kinsella, chief strategy officer at Fluent Commerce sits down with Fatih Nayebi, PhD, vice president of data and AI at ALDO Group, to discuss how:
✨ Agentic AI goes beyond predictions — it executes actions in real time.
✨ Data is a living entity that shifts, drifts, and directly impacts outcomes.
✨ Embedding governance and ethical guardrails early is critical.
✨ Retailers are already seeing ROI by pairing industry-specific AI with smart automation.

👀 The future of safe, reliable AI in retail depends on observability, transparency, and accountability.

🎧 Listen now https://bit.ly/3IvnyvZ

🤳Find the Total Retail Tech Insights channel on major podcast platforms. ✅

Subscribe for more retail insights: https://bit.ly/40rAskC

09/23/2025

🥯 At Total Retail Tech earlier this month, Tory Bartlett, CEO of PopUp Bagels, shared how his lifelong path in restaurant operations shaped his approach to building and leading brands.

In this clip, he explains why the chance to partner directly with the founder of PopUp Bagels and grow the brand while remaining true to its values was an opportunity too exciting to pass up.

🎥 Watch the full session here: https://bit.ly/4nEnSra

📆 Save the date for Total Retail 2026, happening Sept. 14-16 in Dallas: https://bit.ly/3ZsX7wW

09/18/2025

🚨 Black Friday & Cyber Monday are coming.

Is your tech stack ready for the biggest surge of the year?

The catch is that most failures don’t happen because of one big breakdown. They happen when small cracks like fragile integrations, manual workarounds, and untested systems get exposed under pressure. Because once the sales start, there are no second chances. 🛒

👉 Swipe to uncover the six stress tests every retailer should run before peak.

📖 Read the full article here https://bit.ly/4nh7YD0

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

09/17/2025

✨ Independent shops aren’t just customers; they’re partners in insight.

In episode 489 of Total Retail Talks, Paul Weingard, President and CEO of Schylling, dives deep into how these stores act as a direct line to consumers. Because independent retailers are so hands-on with their customers, they gather credible, real-time feedback on what kids love, what parents need, and where opportunities for innovation lie.

🎧 Listen now https://bit.ly/4mSGvrr

🤳 Find the Total Retail Tech Insights channel on major podcast platforms. ✅

Subscribe for more retail insights: https://bit.ly/40rAskC

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Friday	8am - 5pm

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News and Analysis on the Retail Industry

Total Retail is the go-to source for executives looking for the latest news and analysis on the retail industry. The brand offers a daily e-newsletter (Total Retail Report), content-rich website, virtual (e.g., webinars) and in-person events (Total Retail Tech, Total Retail Roundtables), comprehensive research reports, podcast channel (Total Retail Talks), and video series (Retail Right Now). This content serves to provide retail with the information they need to do their jobs more effectively.

In addition to Total Retail’s content offerings, the brand is helping to build community within the retail industry. At our in-person events throughout the year, retailers have the opportunity to network with their peers, gain industry insight, and improve their careers and businesses they work for.