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Total Retail

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11/13/2025

💻 In e-commerce, the digital experience isn’t just part of the journey—it is the journey.

🚀 The fastest-growing retailers aren’t just chasing transactions; they’re mastering emotion, engagement, and trust through digital design and performance. It’s what turns browsers into believers.

👉 Swipe to see how the digital experience can fuel measurable business growth!

🔗 Dive into the full article here https://bit.ly/4oMnYhe

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

11/12/2025

🎉 Today’s the day! 🎉

The Women in Retail & Total Retail Virtual Exchange goes LIVE at 12pm ET! 💥

🚀 Get ready for forward-thinking insights, trendsetting ideas, and conversations shaping the future of retail.

A massive thank you to our incredible sponsors Akeneo and Signifyd for making this event possible! 🙌

🎟️ Last chance to RSVP https://bit.ly/4o4SYJ6

11/11/2025

🎟️ Inflation hits Gen Z differently — and it’s not just about groceries or gas!

Kelly Pedersen, Partner & Global Retail Leader at PwC, breaks down the “invisible inflation” hitting experiences where prices have skyrocketed far beyond what the Consumer Price Index captures.

Gen Z isn’t spending less; they’re just feeling inflation in very different ways.

💬 Let us know what you think in the comments 👇

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

11/06/2025

✨ Great design begins with inspiration. ✨

In this conversation, Liza Lefkowski, Vice President and Chief Merchant of Stores at Wayfair, shares how thoughtful storytelling and curation are shaping seamless online and in-store experiences.

Wayfair understands that shoppers know what they love instantly. The magic happens when guidance, storytelling, and curation help turn that spark into a space that feels uniquely theirs. From first idea to final purchase, the focus is on simplifying the journey and bringing every vision to life with confidence.

🎧 Listen to the full conversation here: https://bit.ly/4htHn3L

🤳Find the Total Retail Talks channel on major podcast platforms. ✅

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

11/05/2025

⏳ One week to go! ⏳

The Women in Retail & Total Retail Virtual Exchange is almost here — a dynamic session packed with insights, trends, and forward-thinking conversations shaping the future of retail.

🤝 Connect, learn, and be inspired by the ideas driving the industry forward.

🎟️ RSVP here https://bit.ly/4oHlrol

11/04/2025

🐄The cattle and protein industry is evolving fast — powered by technology that’s transforming every stage of production!

Leading that charge is Patrick Montgomery, CEO and Founder of Kansas City Cattle Company and Valor Provision, bringing modern solutions to one of the world’s oldest industries.

💡Feed efficiency tools now measure intake and output with precision. Carcass data cameras use algorithms to analyze marbling and yield. And across the business, innovation is redefining how ranchers think about value and sustainability.

💬 Tell us in the comments — how is innovation reshaping your industry?

📰 Subscribe to our newsletter for more retail insights https://bit.ly/40rAskC

11/03/2025

📋 Fact: The best digital gift card malls focus on a great experience.

The 2025 Best Digital Gift Card Malls Benchmark Report — created by NAPCO Research and Blackhawk Network (BHN) — looked at the top performing companies who had the following in common when it came to gift card mall programs:

💳 Checkout was easy
📱 Multiple payment options
📦 Gift cards arrived as expected with branded messaging
🧑 Excellent customer service

💡Discover how 50 leading programs performed across discoverability, customer experience, and innovation, and uncover the strategies top performers like Kroger, Amazon, and Sezzle use to boost engagement and revenue.

📈 Download the inaugural report now: https://bit.ly/3VYVqoi

10/31/2025

🔥 Retail is evolving — are you ready to lead the change? 🔥

Join us Nov. 12, 2025 for the Women in Retail & Total Retail Virtual Exchange, where top leaders tackle youth culture, sustainability, and the future of loyalty.

Hear from the innovators shaping retail today:
🎤 Brieane Olson – CEO, Pacsun
🎤 Zach Gordon – Co-CEO, BaseCamp Franchising
🎤 Jan Philipp Wintjes – Executive VP, Global Omnichannel, HUGO BOSS

🚀 Insights. Inspiration. Action. Don’t miss your chance to see what’s next in retail!

🔗 Register here https://bit.ly/4hfNcla

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10/30/2025

🛍️ Fraud prevention doesn’t have to come at the cost of great customer service.

📈 As return fraud rises across retail, the smartest brands aren’t just tightening policies — they’re rethinking the experience.

🤖 By pairing technology with empathy, retailers can create return systems that protect margins and build trust. Because customers remember how you treat them when things don’t go as planned.

👉 Read the full article here https://bit.ly/4ouoYpW

📰 Subscribe for more retail insights: https://bit.ly/40rAskC

10/29/2025

When you can drive consistency across the consumer experience, that’s when your shoppers feel seen, understood, and valued. 👀

💡 Every touchpoint, like browsing online, visiting a store, or engaging with an ad, becomes part of a seamless journey. Serving the right content at the right moment builds trust, deepens loyalty, and turns occasional buyers into lifelong fans —something Priya Buening, Vice President of US E-Commerce at Levi Strauss & Co, emphasizes as central to modern retail.

✨ Lifecycle management isn’t just a strategy; it’s how brands show they really know what their customers love and keep them coming back again and again.

📨 Want more insights like this? Subscribe now https://bit.ly/40rAskC

10/28/2025

💡AI hasn’t changed what we solve for — it’s changing how we solve it.

Sneha Narahalli, VP, Head of Product and UX at Sephora, shares how her team is weaving AI into every stage of innovation — from concept to ex*****on.

Instead of viewing AI as a shiny new toy, they’re treating it as a thoughtful enabler that helps them take on challenges faster, smarter, and with greater creativity.

Whether it’s improving operations, personalizing content, or shaping new customer experiences, AI is expanding what’s possible — without losing sight of business priorities and ROI.

✨ The true power of AI lies in its ability to unlock better ways of thinking, building, and creating value.

📰 Want more insights from retail leaders? Subscribe here https://bit.ly/40rAskC

10/24/2025

🚨 Mark your calendars! 🚨

Join us Nov. 12 | 12–2 PM ET for a live, one-on-one Virtual Exchange with top retail leaders. 💡

Hear expert advice, insider strategies, and actionable insights you won’t get anywhere else.

🎟️ Register now to claim your spot https://bit.ly/47AwR6z

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Philadelphia, PA

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Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

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+12152385300

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http://www.MyTotalRetail.com/

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News and Analysis on the Retail Industry

Total Retail is the go-to source for executives looking for the latest news and analysis on the retail industry. The brand offers a daily e-newsletter (Total Retail Report), content-rich website, virtual (e.g., webinars) and in-person events (Total Retail Tech, Total Retail Roundtables), comprehensive research reports, podcast channel (Total Retail Talks), and video series (Retail Right Now). This content serves to provide retail with the information they need to do their jobs more effectively.

In addition to Total Retail’s content offerings, the brand is helping to build community within the retail industry. At our in-person events throughout the year, retailers have the opportunity to network with their peers, gain industry insight, and improve their careers and businesses they work for.