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11/13/2025

Should we be teaching how to use AI instead of trying to detect it?

In this clip, Porter Heath Morgan of Martin Golden Lyons Watts Morgan explains why reasoning and critical thinking matter more than ever. As we outsource more to AI, we risk losing the very skills that make human judgment valuable.

“Don’t bother keeping up in this arms race to detect AI. You’ve got to figure out how to teach with it as a tool.”

Watch the clip here → https://zurl.co/VLA00

What does it take to manage culture at scale when your company grows from two people to four locations?In the latest epi...
11/13/2025

What does it take to manage culture at scale when your company grows from two people to four locations?

In the latest episode of the Receivables Podcast, Adam Parks talks with Brian Bowers, Co-Founder and CEO of Financial Recovery Services (FRS), about the real-world leadership practices behind maintaining culture and consistency across teams.

“You can’t duplicate yourself. You have to find and develop people and standardize the way you communicate your values.” — Brian Bowers

From mission cards and leadership trust to compliance-driven culture, this conversation is packed with lessons for collection agency leaders and financial service professionals.

🎧 Watch or listen now: https://zurl.co/TP4wL

11/12/2025

What separates great leaders from good ones? Their perspective.

In this short clip from the Receivables Podcast, Jeremiah Wheeler, President at DRN Data, reminds us that leadership isn’t about avoiding problems but about transforming them into opportunities.

“How can I create an opportunity out of this situation? It’s always an opportunity, period.”

Watch the full discussion here:
🎧 https://zurl.co/gG0gL

11/11/2025

📚 The Memory Project asks a question we can’t ignore: What happens when AI curates human memory?

In this highlight, Porter Heath Morgan of Martin Golden Lyons Watts Morgan shares why he wrote what he calls “the last book to be written without AI.” The story imagines a world where human writing is banned and machines decide what’s worth remembering.

Watch the clip and see how his ideas connect to ethical artificial intelligence and data governance:
👉 https://zurl.co/92IPD

How are you staying current on compliance changes in 2025? In this episode of the Receivables Podcast, host Adam Parks s...
11/11/2025

How are you staying current on compliance changes in 2025?

In this episode of the Receivables Podcast, host Adam Parks sits down with Pam Kirchner, CEO of BCA Financial Services, to discuss how her team uses the ACA State Guide to manage multi-state compliance efficiently.

“The ACA State Guide is our Bible. Every department within our organization uses it in some way.” – Pam Kirchner

From saving time on audits to training teams with real-time data, this conversation offers practical takeaways for compliance leaders and agency owners alike.

Watch the full episode here 👉 https://zurl.co/jbNLd

Today, we honor the courage, dedication, and sacrifice of our veterans.Veterans Day is a time to recognize and thank the...
11/11/2025

Today, we honor the courage, dedication, and sacrifice of our veterans.

Veterans Day is a time to recognize and thank the men and women who have served in the armed forces. To all the brave individuals who have served: thank you for your unwavering commitment to protecting our freedoms. 🎖️ Your service and sacrifices inspire us every day.

Let’s take a moment today to reflect, show gratitude, and support our veteran communities. 🌟

11/10/2025

How could student loan garnishment impact collections and payment patterns?

In this short clip of Receivables Podcast featuring Michael Lamm, Co-Founder and Managing Partner of Corporate Advisory Solutions, host Adam Parks breaks down why the federal government’s ability to garnish up to 15% of wages without court involvement could dramatically shift consumer repayment behavior and liquidity across portfolios.

“Student loans have fallen off the payment hierarchy altogether for the last four or five years.” — Adam Parks

As the student loan sector restarts, it’s critical for agencies to prepare for how this will affect collections volume, risk modeling, and recovery strategies.

🎧 Watch the full discussion:
https://zurl.co/Ys3Mv

11/09/2025

What’s the right move when case volume spikes — buy capacity or build your own? ⚖️

In this short clip, Adam Parks raises the “chicken or egg” question to Gary Tier, Michael Cassidy and Rebekah Henderson as they explore how law firms can scale smarter.

“Should you outsource because you can’t grow fast enough, or invest to build long-term control?”

Watch the full webinar replay for strategies your team can apply today → https://zurl.co/9ztIB

11/09/2025

Leaders who handle criticism with humility are the ones who grow the most.

In this Receivables Podcast short, Jeremiah Wheeler, President at DRN Data and author of The Unlikely Executive, reminds us to pause before reacting.

“When people bring you constructive criticism, don’t be defensive about it. Stop. Think. Don’t react.”

Watch the full conversation here:
👉 https://zurl.co/UmUd9

11/07/2025

Susan Namm says it best: “Setting a new goal and doing something new every day keeps me young.” 🌟

In this Career Path highlight, she talks about why learning, at any stage of life, fuels both personal and professional growth.

How do you keep learning in your career? Tell us in the comments 👇

Watch the full conversation here: https://zurl.co/cIuNw

📊 Industry Focus on Compliance🛡️ The TransUnion 2024 Debt Collection Industry Report reveals that 38% of collection agen...
11/07/2025

📊 Industry Focus on Compliance

🛡️ The TransUnion 2024 Debt Collection Industry Report reveals that 38% of collection agencies are extremely concerned about navigating new regulations.

💡 Insight: Staying ahead of compliance changes is critical for minimizing risks and maintaining operational continuity.

📖 Discover compliance strategies at https://zurl.co/AAg1Q.
📢 How is your organization adapting to new regulations? Share your strategy below!

Suggested Graphic: A bar chart showing compliance concerns across company types.

How are law firms preparing for rising litigation volume and operational scalability? ⚖️In this new Receivables Info Web...
11/07/2025

How are law firms preparing for rising litigation volume and operational scalability?

⚖️In this new Receivables Info Webinar, Adam Parks talks with Gary Tier of Forwarders List and Michael Cassidy & Rebekah Henderson from Velocity Investments about how law firms are scaling smarter while managing compliance and data demands.

“Networks are plug-and-play — they’ve built the infrastructure so you don’t have to,” shared Gary Tier.

Watch the replay and get actionable insights your team can apply today → https://zurl.co/QKr88

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