Receivables Info

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12/23/2025

Did you know SMS works in collections because it’s harder to use than email?

In this short clip, Mark Reinhard explains why approval and carrier control lead to higher engagement—and why being “one of the good players” matters.

If your team is weighing email vs text strategy, this insight is worth a watch.
https://zurl.co/oUy8w

Workflow engineering for collections raises a tough question: are your results driven by design, or by individual judgme...
12/23/2025

Workflow engineering for collections raises a tough question: are your results driven by design, or by individual judgment?

In this episode of the Receivables Podcast Adam Parks sits down with Ranjan Dharmaraja of Quantrax Corporation to unpack why collections are fundamentally an engineering problem.

As Ranjan explains, “When you collect 7 percent of what you’re given, you don’t have a collection problem. You have an engineering problem.” The discussion also covers why “you can’t build a brain that way” with simple logic and how embedded intelligence in collection platforms enables consistent outcomes at scale.

Watch or listen to the full episode here: https://zurl.co/EkRM8

🎄 Wishing you the happiest of holidays!As the year comes to a close, we reflect on the moments that brought joy, the cha...
12/23/2025

🎄 Wishing you the happiest of holidays!

As the year comes to a close, we reflect on the moments that brought joy, the challenges that helped us grow, and the connections that made it all worthwhile. This season is a time to celebrate love, peace, and the magic of togetherness.

🎁 Whether you’re exchanging gifts, enjoying traditions, or simply relaxing at home, may your holidays be filled with laughter, warmth, and cheer. Thank you for being part of our journey—we’re excited for everything the new year will bring!

12/22/2025

What’s the #1 tip for getting more out of the RMAI Annual Conference? In this clip, Adam Parks shares his go-to strategy: “Start early. Start early and follow up.”

His calendar is “already partially booked for this conference,” and he explains why preparing early—and actually following up after Vegas—makes or breaks your opportunities.

Without it, “the conversations die on the vine in Las Vegas.”

If you want to make the most of your meetings this year, this advice is essential.

Watch the full episode here: https://zurl.co/lAMjs

🧠 Running data experiments? Here’s why most organizations get it wrong—and how to fix it.In this episode of Receivables ...
12/22/2025

🧠 Running data experiments? Here’s why most organizations get it wrong—and how to fix it.

In this episode of Receivables Roundtable, Jeff Ragsdale of TransUnion shares why testing data isn’t just about adding a new score—it’s about building valid, measurable experiments that improve ROI, reduce waste, and elevate your strategy.

💡 “Buying data is like buying a treadmill—it only works if you use it.”

📺 Ready to test smarter, not harder? Watch the full discussion:
https://zurl.co/GtIAE

12/21/2025

What makes a regulatory workshop worth attending?

In this short clip, Felix Shipkevich of Shipkevich PLLC explains why his annual event keeps drawing more people from the debt collection side. “This is our sixth regulatory workshop,” he shares, emphasizing that the goal is to deliver real regulatory insight without overwhelming attendees.

Felix adds, “What I try to do differently at this event is not to make it very boring with legal and regulatory stuff,” and that approach has made it a standout for both debt relief and collection leaders looking to expand their understanding.

Thinking of attending one this year?

Full episode → https://zurl.co/oHjmS

12/21/2025

This short clip from the Receivables Podcast features Jon Siegel of Slovin & Council, Co., LPA discussing why trust in collections is built through ex*****on, not perfection. He explains how onboarding, initial file placement, and accountability during issues determine whether goodwill grows or disappears.

If your organization works hard to earn trust on the front end, this is a reminder not to lose it when it matters most. Watch the full episode to hear how sales and client services alignment protects long-term client relationships.

Watch 👉 https://zurl.co/ebOVE

12/19/2025

When was the last time your organization reviewed its vendor relationships?

In this short clip, Megan Hebert, CEO & President of SCS, shares why the fastest path to cost savings often comes from evaluating existing partnerships rather than adding new ones.

“I found one last week where I was paying one vendor to do just one service only to find out that another vendor that I had, also offered it.”

This simple exercise can create immediate budget flexibility, especially when planning technology upgrades or operational improvements.

Watch the full episode for more insights:
https://zurl.co/AR01v

What hidden savings has your team uncovered recently?

📊 Impact of SMS on Payment Engagement📱 The TransUnion 2024 Debt Collection Industry Report highlights that companies usi...
12/19/2025

📊 Impact of SMS on Payment Engagement

📱 The TransUnion 2024 Debt Collection Industry Report highlights that companies using SMS experience 15% higher payment engagement rates compared to other communication channels.

💡 Insight: SMS stands out as an effective tool for driving consumer action and simplifying payment processes.

📖 Learn more about SMS strategies at https://zurl.co/oeDgA.
📢 What results have you seen with SMS outreach? Let’s collaborate below! 🌟

Suggested Graphic: A bar chart comparing payment engagement rates across SMS, email, and phone outreach.

Are your collections tools underperforming even though you keep investing in new technology?The issue might not be the t...
12/19/2025

Are your collections tools underperforming even though you keep investing in new technology?

The issue might not be the tools. It might be the data.

In this webinar, experts from TEC Services and Enova explain how data decay, vendor limitations, and poor visibility hold recovery teams back—and how to fix it.

▶ Watch the full replay now: https://zurl.co/EiO0d

12/18/2025

How much weight does data security really carry in an M&A deal?

In this short clip, Michael Lamm shares that buyers are now “ripping through the data security items” and not just at a surface level. He walks through the real issues showing up in deals today: ransomware incidents, offshore data exposure, compliance hacks, and even compliance logs that haven’t been updated in eight or nine months.

For any agency thinking about a future sale, this is a reminder that compliance maturity is no longer optional. It’s a valuation factor.

Share your thoughts on what’s the biggest data-related challenge you’re seeing in the industry?

Watch the full webinar replay here:
https://zurl.co/lmFXp

Are effective text strategies for collections really about open rates—or are agencies focusing on the wrong metrics? In ...
12/18/2025

Are effective text strategies for collections really about open rates—or are agencies focusing on the wrong metrics?

In this Receivables Podcast episode, Adam Parks sits down with Mark Reinhard, CEO of Concepts2Code, to unpack what compliant text messaging actually looks like in practice. Mark explains how carrier rules shape deliverability, why data quality matters, and when short code vs long code texting makes sense.

As he puts it, “Text messaging is very controlled… but that is also the benefit.”

If your team is navigating texting compliance, risk, or scale, this conversation is worth your time. https://zurl.co/dq5t9

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