06/23/2025
Control what you can control. ‼️
Truck Roll Tales...😱🤦♂️😂
Had a multi-repeat call years ago—intermittent service, constant dropouts. Three previous techs coded it “replace drop.” 🤔
Customer said TVs would go black and scramble randomly. Internet? Unusable. I roll up and see a brand-new RG-11 drop. Huh? Followed it back across the road—barrel-spliced into 200+ ft of RG-6 🤦♂️. Three barrel splices total, 350 ft span!
I replaced it with full RG-11, walking through a cow field just to pull it. Signal still a little low at the ground block. Inside? RG-59 wall plates, outdated splitters. Fixed all of that. Supervisor gets involved, says a plant extension is needed as the tap levels were spot on. Customer now barely in spec, but MUCH better than before.
A week later—I drive by… satellite dish on the roof, our box removed.
Turns out they left not because of poor service—just got a promo deal.
The lesson?
Do your best every time. You won’t be able to control everything. But you can control your work ethic.
👉 www.catvtraining.com
