The Making of a Dental Startup

The Making of a Dental Startup THE MAKING OF WAS BORN FROM A DESIRE TO SHARE REAL AND INSPIRING DENTAL START-UP EXPERIENCES IN AN HONEST AND THOUGHTFUL WAY.
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09/22/2026

Marketing a specialty startup isn’t like marketing a GP.

You’re not chasing new patients directly. You’re building relationships with the GPs who send them to you. That’s the whole game.

Dr. Paula, opening North Star Implants and Periodontics, TMO’s first ever specialist startup, has spent the last several months doing exactly that. Study clubs, lunches with local GPs, dropping off a folder at every office she visits: a little about her, the insurances she accepts, and a sample communication letter with her actual cell number on it.

Her promise in that letter: she sends it the day after seeing your patient, before any treatment happens. As a general dentist herself, nothing irritated her more than referring out one tooth and getting the patient back with four implants and zero explanation.

Even her hygienist relationships matter. She’s already got 15 patients scheduled next month, half of them referred by hygienists she’s built relationships with.

New episode of The Making Of, link in bio.

If you’re a specialist, how are you building your referral network?

Nine years of doing this show, and this is our FIRST PERIO STARTUP.Meet Dr. Paula Cohen Schlemmer, opening North Star Im...
09/22/2026

Nine years of doing this show, and this is our FIRST PERIO STARTUP.

Meet Dr. Paula Cohen Schlemmer, opening North Star Implants and Periodontics just outside Dallas.

She spent almost four years trying to find an associate job or a practice to buy near where she and her husband wanted to raise their kids. Nothing worked out. So startup became the only option left, the one thing she swore she’d never do.

Oh... and she’s opening it while pregnant with her third baby, due just weeks after the doors open.

New episode of The Making Of is live now, link in bio.

What part of your own build looked nothing like you expected going in?

Happy World Gratitude Day 💙We are so, so grateful for this community.Even small acts can make a big difference in someon...
09/21/2026

Happy World Gratitude Day 💙

We are so, so grateful for this community.

Even small acts can make a big difference in someone’s life. You don’t know what someone is going through. And time and time again, this community has shown up, not just with dental office wins, but through the hard, unseen seasons of life too.

We’re grateful for every check-in. Every comment. Every person who’s reached out to someone else just because they had a feeling they needed it.

“No check-in is too small. Even if it’s just a heart emoji.” — Dr. Ashley Joves

If someone in this community has been on your mind lately, this is your sign to reach out. It doesn’t have to be a big gesture. It just has to be real.

Thank you for being part of this. We don’t take it for granted.

Can we just make these Vail throwback posts for the next several days? This was our first & only full day before the ret...
09/18/2026

Can we just make these Vail throwback posts for the next several days? This was our first & only full day before the retreat started.

It’s so crazy to rewatch the little room tour video at the end. We spend SOOO little time in our rooms that I actually forgot that’s what my room looked like….also, I was so out of breath just doing that lol. Good ol Vail elevation 😅😂

09/17/2026

How are you actually asking for reviews?

A few weeks back on The Making Of Evelina Smiles, Rich walked through how it starts in the morning huddle. Every day they flag which patients have Gmail accounts before the day even begins.

Then it’s simple. They’ve got a little logo wall, snap a photo with patients who are down for it, tag them, and ask for a review before they walk out the door.

Catch the full episode, link in bio.

What’s your actual system for getting reviews, or are you still figuring it out too?

Two Years Ago - just a little reminiscing on when Ashley Joves & girlcollin landed in Vail to prepare for the 2024 Retre...
09/17/2026

Two Years Ago -
just a little reminiscing on when Ashley Joves & girlcollin landed in Vail to prepare for the 2024 Retreat 🥹

09/16/2026

No surprises. No excuses.

When Ashley designs a smile, it’s not guesswork. Every measurement is intentional, built around exactly how you want it to look, down to details most people never think to ask about.

That level of precision doesn’t happen by accident. It comes from years of continuing education specifically in cosmetic dentistry and smile design, the kind of training that goes far beyond dental school and never really stops.

For startup docs and associates, investing in your own education in the area you actually want to practice in is one of the highest ROI moves you can make, not just for your patients, but for your entire practice.

The Making Of a Dental Startup Podcast - link in bio.

What’s one course or certification that changed how you practice?

09/15/2026

There’s always something behind the scenes no one is privy to.

You’ll see the photos of us smiling and laughing but social media is a highlight reel. There’s always something underneath it that most people never see.

If you’re in that season right now, the one where you’re just holding on, I want you to know I see you. It may not get better this week. It may not be a couple weeks from now. But it will get better.

Hang in there.

New episode is live, a personal update from Ashley.

There’s always something behind the scenes no one is privy to.Tomorrow’s episode is a life update from Ashley, no clinic...
09/14/2026

There’s always something behind the scenes no one is privy to.

Tomorrow’s episode is a life update from Ashley, no clinical talk, no Smile & Co. breakdown, just where she’s been these past few weeks.

If you’re in a season right now where you’re holding your breath, waiting, anxious, this one’s for you too.

Hang in there. It will get better.

New episode drops tomorrow.

We talk about Smile & Co. a lot. Today we wanted to show you the people who actually make it what it is.Ashley Joves led...
09/11/2026

We talk about Smile & Co. a lot.
Today we wanted to show you the people who actually make it what it is.

Ashley Joves led a 4 hour presentation for the team about communication. 75 slides, plus built in time for real role playing so it wasn’t just theory.

Do you set aside time to calibrate with your team like this, or does it mostly happen in the moment?

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Roseville, CA
95678, 95661, 95747

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