02/28/2024
No one likes to be left on read, so why aren't you ANSWERING comments!!
Have you ever left a comment on your favorite local business hoping to connect with them, only to never get a reply or even a like on your comment? Knowing how time-consuming it is to run a business, you don't pay much attention to it and move on. A few days later, you see that they replied to someone else's comment and NOT yours!
If you are a business owner doing exactly this, you need to understand that leaving your followers on read can hurt your business!
How does answering comments impact your business?:
✅ Expands Your Community: Replying to comments encourages others to comment and even tag your brand! This increases a sense of community around your business and fosters long-term connections.
✅ Humanizes Your Brand: Your business is much more than your product or service; it's about the people behind it! Replying to comments mimics human interaction, helping your followers connect with the human side of your business.
✅ Encourages UGC: When you actively engage with your clients they will me more likely to post about their last visit or purchase in their story, tagging your business. This generates UGC which is a great way to show potential clients that you value their contribution to your brand and that you actively listen to your community!