Redline Telecom

Redline Telecom Telephone installation and services Redline Telecom offers a wide range of services and expert advice. Call us today for your Free In Office Estimate.

In addition, we can customize any project to meet your specifications. We guarantee to get the job done right the first time and will work hard to make sure you are completely satisfied. We offer Business Telephone System Installation, Phone System Repair. Redline can assist with Voice Mail, T-1 Lines, Computer Network Cabling & More.

It’s Time For ChangeOnce in a while, it’s important to reflect on your journey in business. Why did you get on this path...
04/22/2021

It’s Time For Change

Once in a while, it’s important to reflect on your journey in business. Why did you get on this path in the first place? Have you reached your goals? If you’re honest with yourself, you may find that you’re not quite where you could be. It’s easy to confuse effort with real growth. Your business has given you so much over the years. Are you giving everything it needs in return? It’s time and we’re here to help.

Who are your top 20 customers? You know, the ones who brought your business the most money. When is the last time you spoke with them or got their feedback? Have you ever asked them for a referral? How about a Yelp review? More than likely, you have left enough money on the table to put a new Jaguar in the driveway and that’s a painful realization. Get in touch with Redline Telecom and we’ll give you new ways to stay in touch with your customers. They deserve it.

What Makes A Great Home Office?In business, it can be great to buck the trends. It’s a strategy of differentiation, a wa...
04/22/2021

What Makes A Great Home Office?

In business, it can be great to buck the trends. It’s a strategy of differentiation, a way to make your company stand out from the crowd. Sometimes, however, the trend is the way to go and it’s better to be ahead of it. The trends of home offices, remote workers and distributed teams are now essential to sustainability, so this is one of those times to embrace change and get ahead of the curve.

The key to any workspace is removing friction from your staff being able to do what they need to do. Every unnecessary action, every minute spent waiting for a an email to send or a call to go through is a point of friction. The more efficiently your people can perform the tasks they’ve been assigned, the more efficiently your business runs. If you’re ready to set up a home office for yourself or members of your team, give us a call and we’ll make sure it’s done right.

Your Receptionist Will Love UsBusinesses are no longer forced to keep everyone at the office. You don’t need to be direc...
04/22/2021

Your Receptionist Will Love Us

Businesses are no longer forced to keep everyone at the office. You don’t need to be directly in your facility in order to communicate effectively with your team or even your customers. Through a cloud-based phone system, you’re connected to everyone at all times, whether you’re in the office or half a world away. And it’s easy to set up, too!

Redline Telecom can set up your cloud-based phone system within minutes. You will never have to miss a call again because you’re connected at all times. Your receptionist or automated phone line can connect you to customers who call the office without them knowing you’re not actually there! And disconnected phone conversations are a thing of the past. Reach out today. We’d love to hear from you.

The Tools Of ChangeKnowledge not gathered is not power at all. Knowledge gathered too late is useless power. If you want...
04/22/2021

The Tools Of Change

Knowledge not gathered is not power at all. Knowledge gathered too late is useless power. If you want to take your business to the next level, you need actionable data - now. That means collecting it. Sure, you can wait for it to show up in a Google or Yelp review but that is far too late. The secret to a successful company is agility and surveys provide you with the data needed to stay ahead of the curve.

Our customers are just as important to us as yours are to you. We want to hear how we can help in developing a telecommunications plan that works best for your company and your customers. Your employees can learn how to gather effective survey responses and improve their customer service skills through the many tools and programs offered through a cloud-based phone system. Redline can help you to implement all of these tools. Call us today to learn more.

Upgrade Your Phones To GrowWhile landline-based business phone systems allow managers to track basic data on customer se...
04/22/2021

Upgrade Your Phones To Grow

While landline-based business phone systems allow managers to track basic data on customer service interactions, they don’t come close to the data analytics capabilities of cloud-based systems. With cloud-based phone systems, the metrics you can view and analyze are nearly limitless, not only for your organization as a whole but on an employee by employee basis as well.

By partnering with Redline Telecom, we’ll provide you with the tools you need to analyze all your customer interaction data, so you know exactly where your business excels and what needs improvement. These tools can help you stay on top of employee call performance and catch any negative trends before they affect your brand equity or your bottom line. These tools are essential to winning customer service in the modern workspace - especially for remote teams.

Be Local - Even When You’re NotUnlike your typical landline phone connection, a VoIP phone system connects phone calls v...
04/22/2021

Be Local - Even When You’re Not

Unlike your typical landline phone connection, a VoIP phone system connects phone calls via the internet. This is a more cost-effective and simple way for teams to stay connected when out on the field or working from a distance. Less expense means that you can scale your business faster and do what you do best - serve the needs of your customers. Call us today and we’ll help you grow faster.

At Redline Telecom, we know how diverse a team can be. That’s why we offer customization options for each business we service. You can choose which number displays to customers regardless of where you’re located, which means you can establish trust even better with those you serve. This feature is helpful whether your business is located on-site or remote. You can have your location shown uniformly or region-specific to increase call answer rates.

Make Productivity EasyManaging a remote team who can work from home (or anywhere) comes with its advantages. Your employ...
04/22/2021

Make Productivity Easy

Managing a remote team who can work from home (or anywhere) comes with its advantages. Your employees can balance work and life more effectively and you save money on overhead expenses. There are mistakes that shifting to a remote workforce can create but communication should not be one of them. When you work with Redline to set up your remote operations, you will stay connected.

One huge mistake remote managers often face is a lack of communication technology and tools that will ensure your team works productively and successfully. Make sure your team knows how to improve conference calls through accurate lighting, etc. and that you ensure their internet connection is fast enough to cut out any negative feedback or disconnections. Luckily, a telecom link won’t be an issue. Reach out for a conversation with Redline today!

The Right Tools For The JobVideo conferencing is becoming more mainstream every day. It’s important to keep in mind the ...
04/22/2021

The Right Tools For The Job

Video conferencing is becoming more mainstream every day. It’s important to keep in mind the codes of conduct your team should adhere to before that big meeting. Make sure each attendee has a quiet space to join that is free of distractions in the area visible on camera and that they dress professionally. Everything a client sees on camera is part of your brand experience. Make it count.

We understand that often time video conferences can result in delays and disconnections, but we won’t let it be because of our software. Let Redline Telecom set your office and team up with the right tools you need to achieve success in the virtual communications world. We’d love to have a chat about your business needs. Reach out today for free consultation.

The New NormalOf all the things affected by the pandemic of 2020, the modern workplace was the most changed. Many busine...
04/22/2021

The New Normal

Of all the things affected by the pandemic of 2020, the modern workplace was the most changed. Many businesses were forced to find new solutions to serve their customers when in-office staffing needed to be reduced. While this created significant challenges for less agile businesses, it also presented an opportunity for some to make the new normal the better normal.

Now more than ever, the ability to quickly scale and relocate teams is critical. With cloud-based VoIP phone systems, the barrier to entry is low because the costs are low. Perhaps even more importantly, the friction for relocating teams on short notice is also greatly reduced. With internet based communications systems, your phones function the same no matter where your staff is located. Cabling is also more streamlined, so you can adapt to changes quickly and stay connected.

Reach Every CustomerDid you know that you don’t need to be on the same office network to transfer a call? Consider your ...
04/22/2021

Reach Every Customer

Did you know that you don’t need to be on the same office network to transfer a call? Consider your receptionist could be in an entirely different city and still able to screen and transfer calls to the right person. It’s happening now. Voicemail and transferring technology can provide voice-recorded or real-time connections to incoming calls, take messages and transfer calls to other phone numbers.

Whether you’re working in the office or remotely, Redline Telecom knows how important it is to reach every potential customer. The last thing you want is to miss out on calls because your automated system went down or your receptionist wasn’t able to get through to you. We can work out the best system for your unique business requirements, so you can start seeing business growth immediately. Call us at (310) 453-7600 to get started.

Building Distributed TeamsWhen the pandemic of 2020 came, many businesses switched to a remote-style of work. Since then...
04/22/2021

Building Distributed Teams

When the pandemic of 2020 came, many businesses switched to a remote-style of work. Since then, the owners of those businesses have asked themselves some questions: “Is my team more efficient working from home? Has our work been more cost-effective with a remote setting?” And finally, “Do I have the right telecom resources to ensure working from home is viable for the long term?”

Regardless of whether or not you want to head back, it’s time to take a look at how remote work has enhanced your business practices. You may find that with a few technology changes, such as setting up a reliable communication network via cloud-based phone operations, that your team can thrive in their own settings and shift to the office as needed. Contact Redline Telecom today to discuss options. We’d love to hear from you.

The High-Tech Human TouchAdvancing technologies have made it effortless to connect and communicate with customers. Howev...
04/22/2021

The High-Tech Human Touch

Advancing technologies have made it effortless to connect and communicate with customers. However, with these advancements, it can be easy to lose that human touch that your customers need. Through the use of cloud phone technology, you’ll be able to service them through multiple channels simultaneously and ensure that those 5-star reviews keep coming to your Google and Yelp profiles.

Instead of depending on Skype, Zoom, and other conferencing platforms that use VoIP the same way, by partnering with Redline Telecom and our partner Nextiva, we can strategize the best cloud-based strategies for your business while using real phone numbers instead. Reach out for a conversation with a member of our team today by calling (310) 453-7600 or check out our website to learn more about our services.

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Santa Monica, CA
90403

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

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