06/27/2025
LEADERSHIP MOMENT #1: OWN IT
"Taking the HIT builds trust" - No, don't worry, I'm not actually talking about taking a physical punch, though emotionally it can feel that way... Especially when you own up to it.
I am talking about owning it, whatever the it is for you. I am a huge fan of reading leadership, communication, and self-help books. Not for the "woe is me" attitude, but for genuine help to prevent the same action from occurring. (But that's next time - Failing Forward Leadership Moments #2 I never knew how important the scientific method would be in life lessons.)
For me "owing it" or "Taking the Hit" usually comes out from a misjudgment or an error of something:
Project, Communication, or Overworking. But today, I am going to talk about a project error.
📍Construction Project | Cost Decision | Accountability
During a construction development, I found and suggested a cost-saving material change that looked efficient and the "good enough", I missed a key thing - durability - how thick was the LVP we were putting in and if it was effective for the top floor or bottom floor. In a few days the error sunk in, performance issues surfaced, sound was affected, and we were looking at a delay.
✨Instead of directing blame or pointing fingers, I stepped forward and took ownership in front of both the client and our internal team.
✨I presented a corrective plan, complete with revised cost implications and adjusted timelines. With transparency, the client understood, I found that being direct about the issue was better than beating around the bush.
🎶Taylor Swift said it the best, "Hi! I'm the problem, it's me"
Here are the Action Steps I Followed to Own the Mistake:
* Acknowledged the error without deflection
* Communicated clearly and early with all stakeholders
* Took responsibility publicly with the team and client
* Proposed a concrete solution, including costs and impacts
* Followed up with weekly check-ins until resolved
đź’ˇResults: A stronger relationship with both the client and the crew
There is a book that talks about this style of leading "ownership". I read it in 2020, when the world appeared to be falling apart. "EXTREME OWNERSHIP: How US Navy Seals Lead and Win" by Jocko Willink and Leif Babin. Some of the best quotes emphasize humility, courage and a proactive approach to solutions.
"Once people stop making excuses, stop blaming others, and take ownership in everything in their lives. They are compelled to take action to solve their problems." ~ Joko Willink