07/11/2019
Our speaker was Leie Hamilton of Hamilton Janitorial, who provides commercial janitorial services in Fairfield and New Haven counties. Leie gave us the list of seven (7) things that janitorial companies would like their clients to know:
1. Janitorial companies have skilled workers, who research cleaning products and equipment. Many of the workers have college educations and full time jobs, but they moonlight in this field for extra income.
2. Janitorial workers are human and can make mistakes. If we miss something, tell us. Frequently, workers get into routines and can miss spots that not at eye level. Tell them.
3. Janitorial employees do not carry box cutters. If you want us to dispose of boxes, please break them down ahead of time. This is better than having our employees rummaging around your office looking for scissors.
4. It really helps if your business has a closet where we can put certain supplies.
5. If there is something you really care about, tell us. Certain businesses have pet peeves: e.g., an extra clean break room, chandeliers they want dusted, where under the desk Mike Goldman wants the wastebasket left, etc.
6. If we are doing a good job, let us know. It is very important for us to be able to motivate our on-site workers with something positive. Usually, all they hear is, “you missed something”.
7. If you terminated your last cleaner because it was not doing a satisfactory job, then when you call us for a quote, don’t expect us to agree to the price that your last, failed cleaner charged. Most likely, your cleaner was working for too little money and cut corners in order to make the job profitable.
Leie can be reached at 203-223-7245 or by email [email protected] or check out there website www.HamiltonJanitorialCT.com