09/18/2026
DSS reports that it’s experiencing issues with their phone lines. Offices will remain open during regular business hours.
Duplin County Consolidated Health and Human Services – Social Services Division (DSS) is still experiencing an issue with its phone lines. The office will remain open and continue to provide services.
During normal business hours (8:00 a.m. – 5:00 p.m.):
‣To report suspected abuse, neglect, or exploitation of a child: Please call DCHHS-SS at 910-271-4985.
‣To report suspected abuse, neglect, or exploitation of an adult: Please call DCHHS-SS at 910-271-4038.
‣For Economic Services please call 910-282-5192. Due to an increased call volume you may experience an extended wait time.
After normal business hours:
‣To report suspected abuse, neglect, or exploitation of a child or adult, please call the Duplin County Sheriff’s Office at 910-296-2150.
You can also apply for economic services online through NC ePASS at https://epass.nc.gov.
We apologize for any inconvenience and appreciate your patience and understanding as we work to resolve the issue.