11/22/2025
D.C.’s moved to a new system to accept applications for rent relief—but the city is still experiencing some very old problems.
The city opened its Emergency Rental Assistance Program, or ERAP, Thursday morning. Within a matter of hours, tenants began complaining about a series of problems reaching anyone at the agency managing the program, leaving hundreds unsure whether they’d be able to access money to keep them in their homes this winter. The snafus closely mirror those the city’s seen in past years, with previous rollouts dogged by technical issues.https://wamu.org/story/25/11/20/d-c-once-again-sees-technical-glitches-surging-demand-for-rent-relief-program/