05/31/2026
Had to deliver $90 worth of groceries yesterday, and it turned into an absolute rollercoaster.
I got paid $17 for a 2.5-mile run. It was slow, so this was going to be my last order of the day. Knocked it out quickly, then headed to the dropoffāand immediately thought, āThis is weird.ā The address was a furniture store that was closed.
I called the customer (third attempt) with no answerāvoicemail each time. Figured maybe employees were working after hours. So, I left the groceries outside the locked doors.
Five minutes later, a woman calls, āSoā¦where did you leave my groceries?ā I tell her the app address: the furniture store. Sheās confused and claims she never gave that address. Her delivery was 25 miles away!
Mistakes happen, right? I wasnāt about to lose $90 over a wrong address. Then she mentions she might have cash for an extra tip. At that point, I felt like Sucker McSuckster.
I circled back, grabbed the groceries, and offered to personally deliver them if sheād be charged. Contacted support to explain everything. The agent said I did my job and my ratings wouldnāt be affected. Cool. But then they mention she already requested a refundā¦? She never said a word about that.
Finished the call, then called the customer back. She denies requesting a refund, so I tell her to confirm with support. Five minutes later, she calls back: she got a refund and I can keep the groceries. During this, she casually mentions she removed the wrong address from the appāanother āuhā¦what?ā moment since she initially didnāt recognize the building. She finally admits itās her workplace.
I wanted to call her out, but I let it slide. Annoying, yes. Frustrating, absolutely. And I swear, a few steaks instead of all vegetarian items would have made this less painful.
And yes, I know plenty of dashers would say ādonāt answer post-dropoff calls; donāt fix the customerās mistakes.ā Thatās not me. S**t happens. I wanted to protect my Pro Shopper status more than anything, because scammers had already cost me twice this month. I didnāt fully trust supportās assurances, and Iām still half-waiting for it to backfire.
Worked out in the end, though. Lesson learned: always be ready for weird, wild, and completely unnecessary chaos.