Career Dynamics Global

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Career Dynamics Global is a premier leader in Talent Acquisition and Recruitment, offering end-to-end solutions tailored to the specific needs of clients across various industries.

09/05/2024

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08/02/2024

Policy Administrator
Cape Town – Southern Suburbs
R16 000pm – Includes Benefits and Neg. on exp.

My client, a leading established Long-term Insurance Corporate (Medical/Individual Life Insurance) are looking for an experienced Insurance Policy Administrator.
Fast paced, cutting edge – Client centric environment – Providing support and ensuring clients and brokers understand cover varieties and providing exceptional customer service.

Criteria:
• Matric
• Minimum 2 years Insurance Industry policy administration experience
• Good written and verbal communication skills
• Ability to apply administration principals and work with detail and a high level
of accuracy.
• Intermediary MS Office, especially Excel, Word, and Microsoft Outlook skills
• Good time management & Planning and organising
• Works well in a team.
• Ability to work well under pressure.
• Commitment to meet daily targets.
• Self-motivated, responsible, and reliable

Processing new policy applications and loading new business sales files, contacting applicants or their brokers to resolve incomplete applications.
Dealing with clients regarding the day-to-day policy administration requests received such as cover changes, policy contact detail changes, bank detail changes, cancellations, premium queries, reinstatements, and other policy related queries and performing the related administration thereof.

Please email your CV to [email protected] and/or [email protected]

08/02/2024

Client Contact Centre Services & Medical/GAP Claims Assessor x 3
CPT/Southern Suburbs (Office based during the probation period)
Salary Negotiable on experience (R12K - R19 K CTC PM)

My client, a leading established Long-term Insurance Corporate (Medical/Individual Life Insurance) are looking for an experienced Client Contact Centre Service Inbound Administrator & A Medical/GAP Claims Assessor.
Fast paced, cutting edge – customer centric environment – providing first line support to members re. Medical aid and Individual Life Insurance queries.

Criteria:
• Matric minimum + MS Office literate
• 2 years exp. In Medical Aid Client Services – Inbound Contact Centre OR Medical Aid claims processing and administration experience
And/ Or Individual Life Policy Admin. Knowledge and exp.
• GAP Claims Assessing knowledge & experience (advantageous)
• Excellent written and verbal communication skills, accompanied with good negotiation skills and effective in dealing with customers, meeting their expectations.

KPIs
As Medical/GAP Claims Assessor
• To assess, verify and update all personal contact information for clients including the Medical Aid details and latest claim.
• Interacting with medical aids/ medical practitioners regarding medical history and accounts required relevant to assessing the claim. Arranging for priority claim investigations and escalations.
• To assess the validity of the claim in accordance with the terms and conditions of the client’s policy document and to make the relevant claim notes on the system.

As Client Contact Centre Service Consultant
To be logged onto the Client Services inbound telephone queue and web touchpoint
• Resolve a minimum of 30 telephone calls per day - To strive to have zero lost calls per day.
• Answering the telephone within 2 rings and resolving the client/broker query/request in a professional and timeous manner.
• To respond to and resolve about 15 general/claim related correspondence queries per day within a 24-hour turnaround time.

Please email your CV to [email protected]

08/02/2024

Team Leader / Senior Luxury Groups Tour Consultant (dual role)/ Senior Key Accounts/Groups Consultant – Inbound
R25k - R40k + Incentives, Booking Bonuses & Commission (Dependent on Exp.)
CPT Southern Suburbs – Office based.

Our client is looking for a highly motivated Luxury Senior Groups Tour Consultant/Team Leader to join their growing team.
A dynamic individual who has excellent organisational skills, good time management and can also work independently. Accuracy and attention to detail is essential.
The role will be target & sales driven and will be office-based in the Southern Suburbs.
Enthusiastic & passionate professionals, who are prepared to take on a wide variety of roles as our business grows.

Criteria:
• Minimum of 5-years inbound agency experience, as an Inbound Groups Consultant
• Solid, stable track record as an Inbound Tour Consultant/Operator – Luxury market (4 & 5 star) - Hotels/Lodges across Southern Africa – Namibia, Botswana, Zimbabwe, Zambia
• Experience in Quoting with Groups is essential.
• Responsible for all functions – Groups Itineraries, from quoting to invoicing.
• Strong knowledge of South African Safari & Leisure products and services
• In-person experience, Garden Route Safari.
• USA market working experience & Safari, Golf and CT Wine Route exp. - Advantageous
• Southern & East Africa & Indian Ocean Island product knowledge useful and a Plus

Duties & Responsibilities include:
• Proactive selling & quoting
• Gathering rates and contracts for services/ Onboarding of suppliers and clients (Travelogic and WETU)
• Building detailed proposals & packages
• Managing provisional bookings & ensuring the bookings are released/confirmed in time without incurring penalties.
• Working together with the finance department (linking suppliers, refunds, credits, and invoices etc), Communicating with agents and direct clients
• Offering high levels of professional service for luxury travel clientele is crucial.
• Co-ordinating flight bookings with our flight department
• Updating financial forecasts and quoting register/Supplier payments and confirmation procedures

Please email your CV to [email protected]

08/02/2024

Inbound Tour Consultant (FIT’s & Groups)/ Africa Safari Expert
Century City or Bellville
R25 000 – R30 000 CTC PM Includes Benefits – Salary Negotiable Based on Exp.

Leading International Inbound Tour Operator, working with All markets coming into South Africa.
Our client is looking for an experienced Inbound Tour Consultant to join the team.
Excellent career growth opportunity, time to make that move.

Criteria:
• Matric + relevant qualifications/certificates in the industry
• Experience in the tourism industry specifically selling African safaris.
• Strong knowledge of African destinations, logistics and properties – Southern & East Africa
• Minimum 3 years’ experience in both FIT’s and Groups – Inbound
• Team player
• Able to work under pressure.
• Critical thinker and problem solver
• Good organizational skills and meticulous
• Time management skills
• Passionate about the relationships & industry
• Proficiency in English

KPI’s
• Learning of any new trends; developments; etc.
• Attending product updates; workshops; site inspections; educationals.
• Building and maintaining relationships with both agents & suppliers
• Read, understand, and acknowledge the request,
• Suggesting alternative itineraries, if required.
• Loading onto the CRM & Travel package – quoting systems
• Prepare basic or WETU itineraries, Tourplan, Travelyst, CRM, Google workspace.
• Booking up of services / liaising with team players (suppliers etc.)
• Invoicing, following up of payments from agents – Deposit & Balance
• Preparing of travel documents
• Loading of supplier payments and sharing vouchers with suppliers

Please email your CV to [email protected]

08/02/2024

Accountant/Admin. Manager
Paarden Eiland – Cape Town
R45k – R50k + 13th Cheque (Neg. on Exp.)

Opportunity in Paarden Eiland, join this well-Established Sole Service Provider to Africa – Imported products from Europe and USA.
Sales and Services provided to established clients in the Industry.
Oversee and process all aspects of Accounting & Administration for the company.

Criteria
• Matric + Financial Degree/Diploma
• SAGE Evolution + MS Excel (Spreadsheets)
• 10 + years exp. as Accountant/FM – Retail, Import, Sales/Service Sector
• Foreign Banking exp. US$ and Euro
• Overseen Stock takes and processes.
• Payroll administration
• Books to Balance Sheet
• VAT – working with SARS.
• Business correspondence – English

Oversee and process all aspects of Accounting & Administration for the company up to Balance sheet.
Monthly Mgt. accounts, Accounts Payable/Accounts Receivable, Stock Processing – check all landed costs of overseas purchases, Recons. And Forex Payments,
5x Cash Books for local & Foreign transactions, Foreign Banking Transactions US$+ Euro, Oversee Bi-annual Stock Take, Prepare for year-end Audits – work with External Auditors,
Prepare Cash flow – monthly local & foreign cash flows, Oversee Payroll for 20, Staff Liaison & Training, Monthly VAT submission and reconciliation.
Oversee support staff.

Please email your CV & Qualification to [email protected] OR [email protected]

08/02/2024

Hospitality Manager - Europe
Luxury High End Boutique x 3 (Remote)
$4000/$4500 Nett Per Month - Negotiable on Experience (+Live in + All Benefits)

Our client owns three high end Luxury Properties - each offering UHNWI guests a bespoke experience of the highest quality, personalisation, and service. Wellness Lifestyle – Onsite Spa. We are actively recruiting for a Hospitality Manager – Europe Luxury experience to join the leadership team and report directly to the owners.
Our client will support work visa applications.
Responsible for guiding and nurturing an existing strong team of 30 staff.
Focus on achieving excellence in service delivery and quality across the portfolio.

Criteria:
• 3-year Diploma/Degree in Hospitality Management
• Experience in working with Ultra-high-net-worth individuals (UHNWI)
• Strong Luxury Europe & OR International background.
• 8-10 years Senior Management experience in bespoke high end luxury boutique remote environment
• Experience and ability to work in remote location. Three months on, one off.
• Focused on Wellness, Lifestyle in a refined environment. Onsite Wellness Spa.
• Front of house Bespoke/Luxury Boutique (10-15 Keys per property)
• Multi-lingual – English and Ideally conversant in Italian, German, French, Spanish, Dutch – Highly advantageous.
• A competent level of computer skills/systems, PMS; POS, Xero, QuickBooks and Zoho

Experience and Skills:
• Ten 8- 10years Senior Management experience in bespoke high end luxury Boutique remote environment aimed at UHNWI market.
• Experience in Luxury European remote locations
• Attention to detail – Luxury Front of House.
• Refined, Meticulous attention to detail engaging with European clientele (UHNWI) Ultra high net worth individuals.
• Proven ability to build and maintain successful partnerships.
• Excellent leadership abilities and communication skills. Multi-lingual (European language is a +)
• A strong FOH background.
• Assisting with logistic operations and camp movements – ability to implement controls & procedures.
• Safari exposure is a Plus.
• Proven ability to build and maintain successful partnerships.
• Ability to implement strong controls & procedures.

Personal Attributes:
• Humble and kind and thorough track record with proven integrity.
• High EQ to adapt to and understand and respect all different cultures, specifically Tanzanian culture.
• Effective delegator
• Driven and self-motivated
• Hands on, lead from the front and mentor the team.
• Highly adaptable, able to move through all the company’s areas of operations which currently include a lodge and 2 camps.
• Adapt, adopt, and embed the company culture, vision and mission and then grow along with it and with the team (a bespoke brand and different to all high-end luxury mainstream competitors)
• Analytical abilities to identify key metrics for action.
• Must have a calm and approachable demeanour, with ability to work under pressure.
• Creative thinker and effective problem solver
• Due to the nature of the business, be able to work flexible hours as well as weekends and public holidays.
• Be able to work with multiple Senior Managers, Managers from different Countries, speaking various languages and different cultures.

Salary bracket: $4000/$4500 Nett Per Month (Experience dependant & Negotiable)
Inclusions:

• Company will support work visa applications.
• One return international air ticket annually
• Mobile phone/ Accommodation / Food / Beverage
• 3 months on and one off- Rotational

Please email your CV to [email protected]
[email protected]

08/02/2024

Senior Account Travel Manager – Incentives
DMC – Incentives – Cape Town (Remote/WFH)
R40 – R60 000 pm – Based on Experience

Our client, Leading DMC – Southern and East Africa, focused on Incoming tourism from all over the world – Providing their clients with a top-quality level of service resulting in an exceptional travel experience.
We are specifically looking for a Senior Account Travel Manager – Incentives.
Manage the largest and most prestigious clients from around the globe that are key to the success of the organisation.

Qualifications and Experience
• University Degree
• Minimum of 5 years + Travel experience in an Account Management role, specializing in Incentive Inbound Tourism
• In depth knowledge of Southern Africa, specifically Cape Town, Sun City, the bush (Kruger & Sabi Sand Private Game Reserve) and Zambia
• Knowledge of Botswana, Mozambique, Kenya & Tanzania an added advantage
• Knowledge and experience in MS Office (Outlook, PowerPoint, Excel, and Word)

Personal requirements
• A highly professional and presentable individual
• Self-starter with excellent attention to detail
• A high level of integrity and ethical conduct, A team player, Quality focussed.
• Excellent administrative and coordination skills
• Excellent interpersonal and communication skills, Excellent negotiation ability
• The ability to perform under pressure.
• Problem-solving ability, Strong decision-maker, Excellent time management skills
• The ability to plan and organize efficiently.
• Strong financial skills

Main KPA’s
• Design programmes for existing and new clients
• In constant contact with clients and agencies
• Ensure and maintain good relations with clients and agencies.
• Brainstorm ideas based on given briefs and budgets.
• Complete cost analysis’s, grids, detailed proposals, and PowerPoint presentations
• Travel on-site inspections or programmes (on average 1 week in every 4 weeks during season)
• Compile and book all services based on itineraries.
• Source relevant information in terms of room-gifts, amendments, re-costs, and additions
• Travel with groups and assist with on-site coordination.
• Ensure contracts are drawn up between the company and client.
• Ensure invoices are sent to clients and ensure timeous payments are made, ensure payments are made timeously to suppliers.
Responsible for final invoicing and reconciliation
• Maintain and increase gross profits on programmes.
• Attend all weekly and status meetings.

Please email your CV to [email protected] OR [email protected]

Address

Cape Town
8001

Opening Hours

Monday 07:00 - 20:00
Tuesday 07:00 - 20:00
Wednesday 07:00 - 20:00
Thursday 07:00 - 20:00
Friday 07:00 - 20:00

Telephone

+27788938555

Website

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