Councillor Peter Helfrich

25/12/2025

23/12/2025

𝐖𝐚𝐭𝐞𝐫 𝐏𝐫𝐞𝐬𝐬𝐮𝐫𝐞 𝐍𝐨𝐭𝐢𝐜𝐞

Date: Tuesday, 23 December 2025
Time: 04:00

Dear Residents,

I have been informed that residents in the new housing development, as well as parts of Macassar Village, have been experiencing low water pressure.

Our technical teams have investigated the matter and identified a serious water leak, which is believed to be the primary cause of the reduced pressure currently affecting the area. I have been advised that repairs will be undertaken later this morning.

In order for teams to safely access the affected infrastructure and carry out the necessary repair work, the water supply to the affected areas will need to be temporarily shut off during the course of the repairs.

We kindly ask that you please:

1. Store sufficient clean, sealed water for domestic use as a precaution.
2. Ensure all taps are properly closed to prevent water loss or damage once pressure is restored.

⚠️ Important to Note:

- Once the water supply stabilises, it may appear discoloured or milky due to trapped air in the system. This is normal and should clear after standing for a short period.
- Some households may experience delays in the full restoration of normal water pressure following the repairs.

Please be advised that unforeseen circumstances may impact repair timelines, and water pressure may take time to fully stabilise across the affected areas once work has been completed.

Your patience and understanding are sincerely appreciated.

𝐊𝐢𝐧𝐝 𝐑𝐞𝐠𝐚𝐫𝐝𝐬,
Councillor Peter Helfrich

𝙁𝙤𝙡𝙡𝙤𝙬 𝙤𝙪𝙧 𝙒𝙝𝙖𝙩𝙨𝘼𝙥𝙥 𝘾𝙝𝙖𝙣𝙣𝙚𝙡 𝙗𝙮 𝙘𝙡𝙞𝙘𝙠𝙞𝙣𝙜 𝙤𝙣 𝙩𝙝𝙚 𝙡𝙞𝙣𝙠 𝙖𝙣𝙙 𝙨𝙚𝙡𝙚𝙘𝙩𝙞𝙣𝙜 𝙩𝙝𝙚 𝙤𝙥𝙩𝙞𝙤𝙣 𝙩𝙤 𝙛𝙤𝙡𝙡𝙤𝙬 𝙩𝙝𝙚 𝘾𝙝𝙖𝙣𝙣𝙚𝙡:
https://whatsapp.com/channel/0029VaBfqTrHgZWZjcsyg705

Channel • 1.8K followers • Councillor Peter Helfrich Information

13/12/2025

𝐔𝐩𝐝𝐚𝐭𝐞: 𝐏𝐨𝐰𝐞𝐫 𝐒𝐮𝐩𝐩𝐥𝐲 𝐃𝐢𝐬𝐫𝐮𝐩𝐭𝐢𝐨𝐧

Date: Saturday, 13 December 2025
Time: 18:00

Dear Residents,

I have been actively following up with Eskom regarding the ongoing power outage currently affecting various areas within Ward 109. At this stage, Eskom has unfortunately not been able to provide me with any confirmed feedback or an estimated time of restoration.

I must, however, note with concern that very few residents have logged fault calls with Eskom. It is essential that affected residents please log their calls as soon as possible, as Eskom relies heavily on the volume of reported faults to assess the scale and urgency of an outage.

Without sufficient reference numbers, it becomes increasingly difficult to motivate for prioritisation and escalation. I therefore strongly urge all affected residents who are able to do so to please log their power supply faults with Eskom.

As soon as I receive any official update or progress report from Eskom, I will immediately communicate this to residents through all available channels.

Thank you for your continued cooperation and patience during this disruption.

𝐊𝐢𝐧𝐝 𝐑𝐞𝐠𝐚𝐫𝐝𝐬,
Councillor Peter Helfrich

𝙁𝙤𝙧 𝙢𝙤𝙧𝙚 𝙞𝙣𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣 𝙡𝙞𝙠𝙚 𝙩𝙝𝙞𝙨, 𝙟𝙤𝙞𝙣 𝙤𝙪𝙧 𝙒𝙝𝙖𝙩𝙨𝘼𝙥𝙥 𝙜𝙧𝙤𝙪𝙥:

WhatsApp Group Invite

13/12/2025

𝐔𝐩𝐝𝐚𝐭𝐞: 𝐏𝐨𝐰𝐞𝐫 𝐒𝐮𝐩𝐩𝐥𝐲 𝐃𝐢𝐬𝐫𝐮𝐩𝐭𝐢𝐨𝐧

Date: Saturday, 13 December 2025
Time: 15:00

Dear Residents,

Certain parts of our ward are currently experiencing an Eskom power supply disruption. In order for me to follow up with Eskom, I will require the reference numbers for the calls logged by affected residents.

‼️ 𝐈𝐭 𝐢𝐬 𝐜𝐫𝐮𝐜𝐢𝐚𝐥 𝐭𝐡𝐚𝐭 𝐚𝐬 𝐦𝐚𝐧𝐲 𝐚𝐟𝐟𝐞𝐜𝐭𝐞𝐝 𝐫𝐞𝐬𝐢𝐝𝐞𝐧𝐭𝐬 𝐚𝐬 𝐩𝐨𝐬𝐬𝐢𝐛𝐥𝐞 𝐥𝐨𝐠 𝐭𝐡𝐞𝐢𝐫 𝐜𝐚𝐥𝐥𝐬 ‼️

Eskom does not always grasp the seriousness of faults when only a handful of people report them. However, when multiple residents log complaints, they can see the scale of the issue and may decide to prioritise the repair accordingly.

Unfortunately, residents living in the City of Cape Town rental units (flats) will not be able to log calls, as they do not have Eskom meters. They can, however, assist by encouraging their neighbours who do not reside in the flats to log calls.

To report your power supply issue, please use one of the following methods:
✅ Eskom Alfred Bot: https://alfred.eskom.co.za/chatroom/
✅ Eskom WhatsApp Line: 0860 037 566

⚠️ Important: When logging your call and Alfred asks, “Does your neighbour have power?” please select “No, my neighbours do not have power.”

Once you have logged your call, please email your concerns to Eskom management, ensuring you include your reference number:

📩 Eskom Management Contacts:

- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]

After emailing Eskom, you are also welcome to forward your reference number to me via WhatsApp at 062 577 6942, and I will assist in escalating your case.

I will continue to share updates as I receive them from Eskom.

𝐊𝐢𝐧𝐝 𝐑𝐞𝐠𝐚𝐫𝐝𝐬,
Councillor Peter Helfrich

𝙁𝙤𝙧 𝙢𝙤𝙧𝙚 𝙞𝙣𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣 𝙡𝙞𝙠𝙚 𝙩𝙝𝙞𝙨, 𝙟𝙤𝙞𝙣 𝙤𝙪𝙧 𝙒𝙝𝙖𝙩𝙨𝘼𝙥𝙥 𝙜𝙧𝙤𝙪𝙥: https://chat.whatsapp.com/JjkLgEpOhLqEvub8nTNLJ4

10/12/2025

𝐍𝐎𝐓𝐈𝐂𝐄 𝐓𝐎 𝐑𝐄𝐒𝐈𝐃𝐄𝐍𝐓𝐒: 𝐌𝐄𝐄𝐓𝐈𝐍𝐆 𝐖𝐈𝐓𝐇 𝐄𝐒𝐊𝐎𝐌 𝐎𝐍 𝐏𝐎𝐖𝐄𝐑 𝐒𝐔𝐏𝐏𝐋𝐘 𝐂𝐇𝐀𝐋𝐋𝐄𝐍𝐆𝐄𝐒

Dear Residents,

Many residents in the New Housing Development are currently experiencing ongoing challenges with Eskom meters and electricity supply. I, along with many of you, have been engaging with Eskom and requesting that they urgently address these issues. I can confirm that Eskom will be meeting with me and the community leaders tomorrow, so that we can engage with them directly. Any community leaders who would like to attend this meeting are welcome to contact me so that I may include you. It is essential that we find a sustainable solution to the difficulties our residents are facing.

Furthermore, Eskom has assured me that they will soon provide a date for a separate meeting with their full team to discuss the continued power supply disruptions in our ward and all other Eskom-related challenges. As soon as I receive this date, I will inform our community leaders so that they may attend. Following that meeting, I believe it will be important to schedule a public meeting where Eskom can address our residents directly and outline the solutions they intend to implement to resolve the ongoing issues in our ward.

I sincerely hope this is in order.

𝐊𝐢𝐧𝐝 𝐑𝐞𝐠𝐚𝐫𝐝𝐬,
Councillor Peter Helfrich

𝙁𝙤𝙧 𝙢𝙤𝙧𝙚 𝙞𝙣𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣 𝙡𝙞𝙠𝙚 𝙩𝙝𝙞𝙨, 𝙟𝙤𝙞𝙣 𝙤𝙪𝙧 𝙒𝙝𝙖𝙩𝙨𝘼𝙥𝙥 𝙜𝙧𝙤𝙪𝙥: https://chat.whatsapp.com/JjkLgEpOhLqEvub8nTNLJ4

25/11/2025

𝐑𝐄𝐌𝐈𝐍𝐃𝐄𝐑: 𝐈𝐄𝐂 𝐕𝐨𝐭𝐞𝐫 𝐑𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐉𝐨𝐛 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐃𝐫𝐢𝐯𝐞 – 𝐒𝐚𝐭𝐮𝐫𝐝𝐚𝐲!

Dear Residents,

A heartfelt thank you to everyone who attended Monday’s IEC Voter Registration and Job Recruitment Drive. It was a huge success, and your enthusiasm truly made a difference. Thank you as well to those who completed the online form - I have already personally called many of you, and for those I have not yet reached, please expect a call from me.

𝐍𝐄𝐗𝐓 𝐎𝐏𝐏𝐎𝐑𝐓𝐔𝐍𝐈𝐓𝐘: 𝐒𝐀𝐓𝐔𝐑𝐃𝐀𝐘, 𝟐𝟗 𝐍𝐎𝐕𝐄𝐌𝐁𝐄𝐑 𝟐𝟎𝟐𝟓

If you missed Monday’s session, the Independent Electoral Commission (IEC) will return on Saturday, 29 November 2025, for a second Voter Registration and Job Recruitment Drive.

The IEC will assist with:

1. Registering residents who are not yet registered to vote;
2. Updating voter details for those who have recently moved;
3. Recruiting community members interested in job opportunities for upcoming electoral activities.

Event details attached.

If you are unable to attend on Saturday, please complete the form below and I will personally assist you with the online voter registration process:

𝐂𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐭𝐡𝐞 𝐅𝐨𝐫𝐦:
https://2dpa95.share-eu1.hsforms.com/2QQO2a1kwQceiD-za76Zyvw

Let’s make Saturday another successful day for our community - both for voter registration and for employment opportunities with the IEC.

𝐊𝐢𝐧𝐝 𝐑𝐞𝐠𝐚𝐫𝐝𝐬,
Councillor Peter Helfrich

21/11/2025

𝐈𝐧𝐯𝐢𝐭𝐚𝐭𝐢𝐨𝐧: 𝐈𝐄𝐂 𝐕𝐨𝐭𝐞𝐫 𝐑𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐉𝐨𝐛 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐃𝐫𝐢𝐯𝐞

Dear Residents,

I am pleased to announce that the Independent Electoral Commission (IEC) will be visiting our ward on Monday, 24 November 2025, and Saturday, 29 November 2025, to conduct a Voter Registration and Job Recruitment Drive.

During these sessions, the IEC will assist:

• Residents who are not yet registered to vote;
• Individuals who have recently moved and need to update their voter registration details; and
• Community members who are interested in job opportunities with the IEC, as they will be recruiting staff for upcoming electoral activities.

All relevant details have been attached to this message for your reference.

I would also like to especially encourage students from Macassar Secondary School and Zandvliet High School who are 16 years or older and already in possession of their ID to attend the event on Monday. This is an excellent opportunity to register early and to learn more about the IEC’s recruitment process for future employment opportunities.

If you are unable to attend either event, please complete the form below and I will personally call you to assist with the online voter registration process:

𝐂𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐭𝐡𝐞 𝐟𝐨𝐫𝐦:
https://2dpa95.share-eu1.hsforms.com/2QQO2a1kwQceiD-za76Zyvw

We encourage all residents - especially those seeking employment - to take advantage of this opportunity.

𝐊𝐢𝐧𝐝 𝐑𝐞𝐠𝐚𝐫𝐝𝐬,
Councillor Peter Helfrich

𝙁𝙤𝙧 𝙢𝙤𝙧𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙨 𝙡𝙞𝙠𝙚 𝙩𝙝𝙞𝙨, 𝙟𝙤𝙞𝙣 𝙤𝙪𝙧 𝙒𝙝𝙖𝙩𝙨𝘼𝙥𝙥 𝙂𝙧𝙤𝙪𝙥: https://chat.whatsapp.com/JjkLgEpOhLqEvub8nTNLJ4

18/11/2025

𝐏𝐮𝐛𝐥𝐢𝐜 𝐎𝐩𝐞𝐧 𝐃𝐚𝐲: 𝐌𝐚𝐜𝐚𝐬𝐬𝐚𝐫 𝐖𝐚𝐬𝐭𝐞 𝐖𝐚𝐭𝐞𝐫 𝐓𝐫𝐞𝐚𝐭𝐦𝐞𝐧𝐭 𝐖𝐨𝐫𝐤𝐬 𝐔𝐩𝐠𝐫𝐚𝐝𝐞

Dear Residents,

I am excited to inform you that an Open Day will be held to update the community on the latest developments regarding the upgrade of the Macassar Waste Water Treatment Works.

This will be a valuable opportunity to engage directly with our project team and experts, ask questions, and gain a clearer understanding of the work being undertaken.

Your participation is encouraged, and we look forward to seeing you there.

𝐊𝐢𝐧𝐝 𝐑𝐞𝐠𝐚𝐫𝐝𝐬,
Councillor Peter Helfrich

𝙁𝙤𝙧 𝙢𝙤𝙧𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙨 𝙡𝙞𝙠𝙚 𝙩𝙝𝙞𝙨, 𝙟𝙤𝙞𝙣 𝙤𝙪𝙧 𝙒𝙝𝙖𝙩𝙨𝘼𝙥𝙥 𝙂𝙧𝙤𝙪𝙥: https://chat.whatsapp.com/JjkLgEpOhLqEvub8nTNLJ4

17/11/2025

𝐖𝐚𝐭𝐞𝐫 𝐒𝐮𝐩𝐩𝐥𝐲 𝐃𝐢𝐬𝐫𝐮𝐩𝐭𝐢𝐨𝐧: Firgrove

Date: Monday, 17 November 2025
Time: 11:30

Dear Residents,

The City’s Water teams are currently attending to a burst water pipe in the Firgrove area.

For our teams to carry out the repairs safely, it is necessary to temporarily shut off the water supply to the affected area. The interruption will remain in place while repair work is underway.

We apologise for the inconvenience.

𝐊𝐢𝐧𝐝 𝐑𝐞𝐠𝐚𝐫𝐝𝐬,
Councillor Peter Helfrich

𝙁𝙤𝙧 𝙢𝙤𝙧𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙨 𝙡𝙞𝙠𝙚 𝙩𝙝𝙞𝙨, 𝙟𝙤𝙞𝙣 𝙤𝙪𝙧 𝙒𝙝𝙖𝙩𝙨𝘼𝙥𝙥 𝙂𝙧𝙤𝙪𝙥: https://chat.whatsapp.com/JjkLgEpOhLqEvub8nTNLJ4

15/11/2025

𝐇𝐔𝐌𝐀𝐍 𝐒𝐄𝐓𝐓𝐋𝐄𝐌𝐄𝐍𝐓𝐒 𝐎𝐔𝐓𝐑𝐄𝐀𝐂𝐇: 𝐖𝐀𝐑𝐃 109

Dear Residents,

I am pleased to confirm that I have been in communication with our Human Settlements Team. As promised by the MMC for Human Settlements, the team will be visiting our ward to provide a wide range of essential services.

𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐭𝐨 𝐛𝐞 𝐎𝐟𝐟𝐞𝐫𝐞𝐝:
• Title Deeds (New & Historical)
• Database / Application Queries
• C3 Notifications
• Issues at Rental Units (Flats)
• New Housing Development Issues
• Informal Settlement Issues
• Affordable Housing Queries

I have also requested that MZI be present to assist with all queries related to the new housing development.

𝐄𝐯𝐞𝐧𝐭 𝐃𝐞𝐭𝐚𝐢𝐥𝐬:
Dates: Saturday, 22 November & Sunday, 23 November 2025
Time: 09:00 - 13:00
Venue: Macassar Old Community Hall
Address: Bind Avenue, Macassar

I remain committed to working tirelessly to bring important services directly to our ward and to ensure they are accessible to all residents.

Please do not miss this opportunity.

𝐊𝐢𝐧𝐝 𝐑𝐞𝐠𝐚𝐫𝐝𝐬,
Councillor Peter Helfrich

𝙁𝙤𝙧 𝙢𝙤𝙧𝙚 𝙞𝙣𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣 𝙡𝙞𝙠𝙚 𝙩𝙝𝙞𝙨, 𝙟𝙤𝙞𝙣 𝙤𝙪𝙧 𝙒𝙝𝙖𝙩𝙨𝘼𝙥𝙥 𝙜𝙧𝙤𝙪𝙥: https://chat.whatsapp.com/JjkLgEpOhLqEvub8nTNLJ4

13/11/2025

𝐑𝐄𝐌𝐈𝐍𝐃𝐄𝐑: 𝐒𝐀𝐒𝐒𝐀 𝐎𝐔𝐓𝐑𝐄𝐀𝐂𝐇 𝐈𝐍 𝐌𝐀𝐂𝐀𝐒𝐒𝐀𝐑 𝐓𝐎𝐌𝐎𝐑𝐑𝐎𝐖!

Dear Residents,

I want to remind everyone that SASSA will be returning to Macassar tomorrow, Friday, 14 November 2025, to assist residents of Ward 109 once again.

This session will focus on helping:
• Residents who already have appointments with SASSA
• Residents who were not assisted during the first outreach and received a ticket

Unfortunately, due to limited capacity, they will not be able to assist everyone as they did before.

Venue: Old Civic Centre
Address: Bind Avenue, Macassar
Time: From 08:00

I have been working closely with SASSA to make sure this second outreach could happen. I know how difficult it has been for many of our residents to access assistance, and I will keep doing everything I can to make life a little easier for our community.

I want nothing more than to see our residents treated with the dignity and respect that each one of you deserves. Please take advantage of this opportunity if you qualify to attend tomorrow.

𝐊𝐢𝐧𝐝 𝐑𝐞𝐠𝐚𝐫𝐝𝐬,
Councillor Peter Helfrich

𝙁𝙤𝙧 𝙢𝙤𝙧𝙚 𝙞𝙣𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣 𝙡𝙞𝙠𝙚 𝙩𝙝𝙞𝙨, 𝙟𝙤𝙞𝙣 𝙤𝙪𝙧 𝙒𝙝𝙖𝙩𝙨𝘼𝙥𝙥 𝙜𝙧𝙤𝙪𝙥: https://chat.whatsapp.com/JjkLgEpOhLqEvub8nTNLJ4

12/11/2025

𝐄𝐬𝐤𝐨𝐦 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐂𝐚𝐧𝐜𝐞𝐥𝐥𝐞𝐝: 𝐖𝐚𝐫𝐝 109

Dear Residents,

I regret to inform you that I received a notice from Eskom late this afternoon, advising that their planned outreach for tomorrow has been cancelled due to a lack of resources and the unavailability of other departments.

I have written to Eskom management to formally raise our concerns regarding this cancellation, as well as the persistent power supply disruptions in Ward 109. In my letter, I have requested an urgent meeting with both the ward leadership and the residents of Ward 109 to discuss the ongoing challenges, understand the causes, and explore the steps Eskom will take to address these issues.

As paying customers, we deserve a reliable and accountable service from Eskom. It is imperative that we stand united as a community to ensure our concerns are heard and that concrete solutions are implemented without delay.

𝐊𝐢𝐧𝐝 𝐑𝐞𝐠𝐚𝐫𝐝𝐬,
Councillor Peter Helfrich

𝙁𝙤𝙧 𝙢𝙤𝙧𝙚 𝙞𝙣𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣 𝙡𝙞𝙠𝙚 𝙩𝙝𝙞𝙨, 𝙟𝙤𝙞𝙣 𝙤𝙪𝙧 𝙒𝙝𝙖𝙩𝙨𝘼𝙥𝙥 𝙜𝙧𝙤𝙪𝙥: https://chat.whatsapp.com/JjkLgEpOhLqEvub8nTNLJ4