19/06/2016
Deukom migration update for the layman
OVERVIEW:
Deukom is migrating their Deukom satellite services from the Multi Choice DSTV Satellite to another satellite.
Deukom will no longer be available off the Multi Choice satellite.
Deukom will no longer work on a DSTV decoder.
All current Deukom subscribers should have been informed of this change over by now.
Current Deukom subscribers will receive a new Deukom decoder from Deukom at no cost, however installation is NOT included and is for the clients account. If you are a Deukom subscriber and you have not received your decoder yet URGENTLY contact Deukom to receive your decoder, otherwise you will no longer receive Deukom.
MR SATELLITE can help with the Deukom satellite installation from the old satellite to the new, please contact me David Shadford on 0832615290, or email me at mrsatellite.co.za to make an appointment. We are based in Southern Suburbs Cape Town.
SPECS:
A single LNB (that’s the blob that faces the dish with the cable attached to it.) with a 10.6 LO is preferred, a 10.75 will work but the setting will need to be changed in the decoder, for this reason Mr satellite does not recommend using a 10.75 LNB as the decoder may default back to 10.6 if the decoder hard reboots for any reason. (Just put up the correct LNB from the start to avoid possible problems.)
The current DSTV dish faces approximately East on a compass
The new Deukom dish faces approximately North on a compass.
With Approximately 90 deg angle between the two dishes.
The new Deukom dish faces much higher in the sky.
Therefore the dish must be angled higher for the new satellite than it was for DSTV.
Deukom recommends a 90cm or larger dish for trouble free reception.
A single LNB (that’s the blob that faces the dish with the cable attached to it.) with a 10.6 LO is preferred, a 10.75 will work but the setting will need to be changed in the decoder, for this reason Mr satellite does not recommend using a 10.75 LNB as the decoder may default back to 10.6 if the decoder hard reboots for any reason. (Just put up the correct LNB from the start to avoid possible problems.)
The new decoder that Deukom is issuing is a single view High definition decoder, the decoder has HDMI out as well as RCA out but DOES NOT HAVE RF OUT, this is a problem for distributing your Deukom to more than one TV. (Mr Satellite has solutions for this.)
MR SATELLITE can help with the Deukom satellite installation from the old satellite to the new, please contact me David Shadford on 0832615290, or email me at mrsatellite.co.za to make an appointment. We are based in Southern Suburbs Cape Town.
INSTALLATIONS:
It is not advisable to attempt the installation without a professional installer (such as Mr Satellite), as the signal is weak and everything has to be perfect to ensure trouble free viewing. Mr Satellite would not attempt to perform the alignment without using a specialized satellite meter that costs more than R15,000 so if we cannot do it without the expensive meter how will you be able to do it.
PACKAGES:
Mr Satellite Deukom packages with Installation pricing, AS AT 19 June 2016, PRICES SUBJECT TO CHANGE.
75cm Metal Dish + Std wall Bracket + single LNB +up to 20 m cable + std installation to one TV = R2,000
(I have done this for 1 client and it is working, I have not had any complaints from client due to small dish, however it is below recommended spec, I do not guarantee performance.)
85cm Aluminium Dish + Std wall Bracket + single LNB +up to 20 m cable + std installation to one TV = R3,000
(No stock. Expect stock late next week), a popular choice that only just falls short of the Deukom spec, recommendation. To date I have had no comeback complaints from clients that have taken this option.
90cm Aluminium Dish (This is a premium quality high end dish) + Std wall Bracket + single LNB +up to 20 m cable + std installation to one TV = R3,500
(No stock. Expect stock late next week) My most popular dish with most clients opting for this option, to ensure that Deukom spec’s are met.)
1m Fibre composite Dish + Std wall Bracket + single LNB +up to 20 m cable + std installation to one TV = R4,000.
(I have installed this dish for one Deukom client that wanted to ensure maximum signal stability, and quality of installation. This dish is primarily used in commercial applications such as block of flats, due to its wind stability, great signal performance and durability. If you want the best dish currently available then this is the dish for you, I do not hold this dish in stock and will have to order it for you, if available.)
MR SATELLITE can help with the Deukom satellite installation from the old satellite to the new, please contact me David Shadford on 0832615290, or email me at mrsatellite.co.za to make an appointment. We are based in Southern Suburbs Cape Town.
PROBLEMS UNCOUNTED SO FAR & SOLUTIONS:
Small Satellite dishes (60cm):
Do not work – Do not use them.
Wrong LNB:
A single LNB with 10.60 LO is preferred, otherwise you have to use non factory settings on decoder which may default back if decoder bombs out or gets a software upgrade
Unable to get signal:
Must have clear unobstructed line of site of the sky in a North direction on compass, if we cannot see the satellite due to trees, mountains, building etc then you will not receive Deukom.
Dish signal OK but no / poor reception at decoder.
The Satellite Deukom signal is week, please ensure you use a top of the range RG6 cable from the dish to the decoder, Mr Satellite recommends SOLID copper core 96 braid RG6 cable (which we charge R10/m for) if you use copper clad or low braid cable you may find signal drops off too quickly and is prone to interference.
Deukom decoder has NO RF OUT and therefore cannot be distributed to other TV’s.:
Mr Satellite has solutions for this.
Mr satellite can convert The RCA signal to RF using a GOOD QUALITY (R1,800) modulator, and then distribute the deukom picture through your exiting multiple TV infrastructure.
Mr Satellite can install a HDMI distribution network around the home ensuring that all TV’s benefit from the High Definition picture that Deukom broadcasts in. Contact us to discuss this solution.
Mr Satellite can use the HDMI port for one TV and the RCA Port for a second TV, contact us to find out how.
Cannot control Deukom from secondary TV, use remote blasters, Mr Satellite does NOT have extra deukom remotes, you will need to get these from Deukom.
MR SATELLITE can help with the Deukom satellite installation from the old satellite to the new, please contact me David Shadford on 0832615290, or email me at mrsatellite.co.za to make an appointment. We are based in Southern Suburbs Cape Town.