The Digital Media Collective

The Digital Media Collective Shopify Experts | Google Premier Partners | Meta Badged Partners

Our small team of highly skilled digital marketing experts provide a uniquely blended service across Search, Social Media and Display to deliver tactical, accountable and measurable results for our clients.

26/09/2025

Adam Mosseri is the chief in charge of Instagram and in our opinion - there’s nothing better than “hearing it from the horses mouth” so here’s what matters most if you are posting reels!

👉🏼 Average watch time
👉🏼 Like rate
👉🏼 Send rate

That’s it folks. That’s what matters most. And, that’s what you should be measuring.

24/09/2025

Just a little Heritage Day fun ;-)

Are you throwing money at the wrong channels?  Most brands obsess over conversion rates and click-through metrics while ...
19/08/2025

Are you throwing money at the wrong channels?

Most brands obsess over conversion rates and click-through metrics while completely ignoring the most critical question: WHO actually started the customer journey?

Here’s the reality: Your attribution models are lying to you. That “high-performing” paid search campaign? It’s just catching people at the bottom of the funnel. The real work happened months ago when someone discovered you through a social media post , word-of-mouth, or organic content.

If you don’t know where your customers truly begin their journey, you’ll keep:

- Over-investing in last-click channels
- Under-funding your actual growth drivers
- Wondering why your CAC keeps climbing

The brands winning right now? They’ve mapped the their customer journey. They know that 70% of their customers start on Meta but convert on Google. So they fund accordingly.

Stop scaling what’s easy to measure. Start scaling what actually drives discovery.

It’s also a BIG RED FLAG 🚩
15/08/2025

It’s also a BIG RED FLAG 🚩

Relatability & Relevance. We can’t stress enough the importance of both of these when it comes to the content brands sha...
11/08/2025

Relatability & Relevance. We can’t stress enough the importance of both of these when it comes to the content brands share on social media and yet, so many miss the mark completely.

As so rightly says “ the quality of the content that you put out is more important than ever” and he follows this with the fact that this does not mean creating heavily produced content - it means creating content that lands well, it means creating content that your consumers ACTUALLY want to engage with.

Suffering from low organic engagement? Consider changing your approach to the content you share. Seeing better results from content creator assets than your own brand assets? Dont be surprised - leverage the opportunity this presents because lets be honest, as consumers we don’t actually care all that much about brand content. But we do care about the content the people we follow share.

16 weeks people. It seems like it’s a waaaaaay off still but trust us - it’s just around the corner. Your planning shoul...
07/08/2025

16 weeks people. It seems like it’s a waaaaaay off still but trust us - it’s just around the corner.

Your planning should be well under way. If its not - here are a 8 things you should be putting into action now.

1. Get those lead gen campaigns built out - your mailing list is crucial over BFCM.
2. If your website conversion rate is sitting at 1%, it means that for every 1000 people visiting your website, you are only capturing the details of 10. Yes, that means 990 potential customers are exiting and giving you no opportunity to market to them directly. Consider an exit intent pop up that captures emails before customers exit your website. Consider on site activations over the next few months that encourage first time visitor sign ups.
3. Start warming up your newly added email contacts with well constructed automations.
4. Start segmenting your base into high value / low value segments and consider how you might activate both over BFCM.
5. Start to think about your BFCM product & discount strategy. The better prepared you are, the better you will perform.
6. Dont drink the ‘kool aid’. Get your website audited independantly and plug any gaps well ahead of time.
7. Start thinking about when you will activate - are you going early or will you only run promos over the BFCM weekend. Get your promo strategy mapped early and be clear on what your creative requirements will be. Brief in creative well ahead of time.
8. Consider whether you need to hire in more staff. This is key if pick, pack, ship is managed inhouse.

If you got to point 8 and felt your stress levels rising because you cant tick off 1 of these pounts - IT’S OK. YOU HAVE TIME but the sooner you start, the smoother things will be!

Forget open rates. Forget vanity metrics. In 2025, these are the only email KPIs that matter:  ✔️ Revenue per recipient ...
17/06/2025

Forget open rates. Forget vanity metrics.

In 2025, these are the only email KPIs that matter:

✔️ Revenue per recipient
✔️ Click-to-open rate
✔️ Flow vs. campaign performance
✔️ Unsubscribe trends by segment

If you’re still obsessing over opens and ignoring revenue, you’re watching the wrong scoreboard.

💡 The real insight? Quality > quantity. Always.

May 2025 vs May 2024The IAB South Africa releases a monthly view on local market publisher rankings by traffic volume.We...
16/06/2025

May 2025 vs May 2024

The IAB South Africa releases a monthly view on local market publisher rankings by traffic volume.

We took a look at the YOY data for May. Its not a pretty picture for local market publishers.

Of those that made the May 2025 Top 10 list, 2 are new entries vs May 2024, only 2 have seen an increase in page impressions YOY while the rest are down YOY.

YOY DECLINES:

Media24 - 16.4% decrease
Broad Media - 7.1% decrease
DStv Online Sport - 11.4% decrease
IOL - 53.4% decrease
Citizen - 25.3% decrease
Daily Maverick - 7.6% decrease

As a comparison - Meta started the year out with 26.7M active users in South Africa (This number exceeds the total impression count of 6/10 local publishers) 👀 and whilst they dont publish the volume of monthly page impressions, their ad reach in South Africa at the start of the year was equivalent to 41.5 percent of the total population.

If you think Meta is not relevant to your digital strategy - think again!

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