Uluma Human Resources

Uluma Human Resources Specialising in Human Resources consulting and behavioural training. Majored in Economics, Business Economics and Industrial Psychology.

Human Resources development and training are not quick fixes, but forms part of an organisation’s long term objectives. Margaux Reitsma studied for and completed a B.COM (INDUSTRIAL PSYCHOLOGY) degree in three years part time in 1988 at the Rand Afrikaans University (now called the University of Johannesburg). Margaux presented a variety of courses through SAA’s Manpower division. She joined the T

ertiary education industry in 1991 where she lectured at the Cape Technikon (now Cape Provincial University of Technology) and various private training institutions, training entrants for the Travel and Tourism Industry. She consistently achieved the highest pass rate for the national external examinations (TETASA – Tourism Education & Training Authority of SA – now part of THETA SETA) during 1995 and 1996, which highlights her open and enthusiastic style of training. Margaux decided to realise her passion and to pursue her career in the development of people, specialising in Human Resources consulting and behavioural training. She formed her own business called Uluma HR in January 1998, where she assists companies in the development of comprehensive policies and procedures for their Human Resources needs to comply with current labour legislation. Inclusive of developing these policies she assists with the implementation of these policies and HR programmes, such as performance management, induction and/or mentorship programmes, recruitment, Employment Equity Plans & Reports, etc. Her loyalty undeniably lies with the employer! Margaux has assisted various companies in a variety of industries over the last few years to develop and implement Human Resources policies and procedures. Some of her clients include: Spur Steak Ranches, The Jupiter Drawing Room (Advertising Agency), Sourcecom Technology Solutions, Sure Holdings Limited, Sure Fish Hoek Travel, Mossgas (Employment Equity training on the plant and on the platform), The Cancer Association of South Africa (CANSA), Audiovision (V & A Waterfront), iThemba Labs, Cellphonics, Diemersfontein Wine and Country Estate, Windmeul Eierboere, Prime Cleaning Suppliers, Sass Diva (jewellery retail), Go2Africa.com, etc. Margaux’s areas of specialty are consulting on Human Resources Programmes – developing and implementing policies and procedures and training on interpersonal skills across all personnel levels. Examples of training courses developed and presented are: Performance Management, Effective Time management, Maximising Your Potential (Goal setting, Personal Effectiveness), Disciplinary Procedures, Labour legislation (5 acts), Diversity Management (mainly on Employment Equity), Presentation skills, Absence management, Retention of your Human Resources (Reward & Recognition), Stress Management, etc.

Goal setting with a difference! 🎯 Last week we asked if you had any thoughts about what 2026 might hold. This is the tim...
14/12/2025

Goal setting with a difference! 🎯

Last week we asked if you had any thoughts about what 2026 might hold. This is the time when it is appropriate (and necessary?) to do goal setting – think ahead what you and your team would like to achieve…. OR…. a different take on goal setting….

(I saw an interesting article…sharing a summary with you and adding a few ideas of my own!)

“Stop Doing” Goals 😉

Ask your team:
👉 “What should we STOP doing that wastes time or adds little or no value?”

Here are a few ideas…. STOP:

· Unnecessary meetings or unnecessary long meetings or those meetings with no clear agenda or purpose

· Sending long e-mails (which could be much shorter) or mails ‘sent to ‘all’ instead of only to the relevant person/s

· Assuming (rather ask for clarification) or accepting unclear instructions

· Delaying decision-making

· Saying yes to everything (rather focus on priorities)

· Taking on tasks, that your team should / could own

· Doing things “because we’ve always done it that way.”

And the list could go on and on and on….

At Uluma HR, we are not going to stop working – while we will be taking a breather and rest and relax and celebrate this special time of year, we will still be available for any assistance and advice – please reach out to us even during the ‘big’ days, and we will gladly assist.

Wishing you a very special and blessed festive season and we look forward to, again, partnering with you to achieve excellence and significance in 2026!

Uluma HR Team

The last on Toxic workplaces……What can we, as employers do?Be pro-active and intentional to make a concerted effort to c...
01/12/2025

The last on Toxic workplaces……

What can we, as employers do?

Be pro-active and intentional to make a concerted effort to change or improve the way in which we work…. Let’s consider (for example):
• Develop a zero-tolerance policy that is very clearly communicated to all.
• Keep your leadership teams accountable – leading by example, practice the SCARF model (see our newsletter of 12 June for detailed information on David Rock’s SCARF model) and revisit leadership styles and what works best for your teams to develop, motivate and inspire!
• Employees MUST feel safe in the workplace, safe to give honest feedback, ask questions, share ideas without any fear that they may be victimised or bullied – so, try to create that safe place for your teams! Communicate, communicate….
• And of course, create those ongoing training opportunities on the ‘tough’ topics such as explaining harassment, how to deal with and manage conflict and disagreements, promoting equality and diversity so that we can work as TEAM (Together Everybody Achieves More).

Let’s go and BE THE CHANGE!

Blessings for your week as the season starts!

🌟 Pos beskikbaar: Mediese SekretaressePosisie is in Plattekloof. ’n Goed gevestigde mediese praktyk met een dokter, is o...
26/11/2025

🌟 Pos beskikbaar: Mediese Sekretaresse

Posisie is in Plattekloof.

’n Goed gevestigde mediese praktyk met een dokter, is op soek na ’n betroubare en professionele sekretaresse om administrasie, pasiëntbestuur en mediese fondse te hanteer.

✅ Vereistes:
• Ervaring in ’n mediese praktyk
• Healthbridge-sagteware-ondervinding (aanbeveel)
• Sterk syfergeletterdheid en akkuraatheid
• Goeie rekenaarvaardighede (MS Office)
• Uitstekende kommunikasievaardighede (Afrikaans & Engels)
• Inisiatief, diskressie, professionaliteit en goeie menseverhoudinge
• Nie-roker

📩 Stuur jou CV en salaris verwagting voor 12 Desember 2025 na:
• ✉️ [email protected]
• ✉️ [email protected]

🗓️ Begin: So gou moontlik in 2026.

Toxic Workplaces Start at the Top: Time to Lead Differently 🤝A study done by the Harvard Business Review revealed that t...
25/11/2025

Toxic Workplaces Start at the Top: Time to Lead Differently 🤝

A study done by the Harvard Business Review revealed that toxic workplaces are caused by excessive stress.
This causes employees to be disengaged, demotivated and negative to a point that it restricts their creativity and strategic thinking capabilities.

It seems from the study that toxic work environments are mainly caused by poor leadership.
Leadership where there is micro-management, no trust, not leading by example, not inspirational, focus is on the short-term gains, creating a culture of fear, taking credit for team members’ contributions, poor communication leaving employees without direction and vision – all (and more) which ultimately makes the workplace toxic.

In essence, leadership is about being change agents within the workplace!

If you want to empower your managers to become leaders who make a difference and lead with excellence you know what to do. We are 1 call or an e-mail away!

Uluma HR Team

One in Four...Research has shown that one (1) in four (4) employees in South Africa is suffering from depression due to ...
21/11/2025

One in Four...

Research has shown that one (1) in four (4) employees in South Africa is suffering from depression due to toxic work environments, bullying and harassment. Very concerning!

Prof Renata Schoeman, Head of Healthcare Leadership at Stellenbosch Business School, recently, (at the World Mental Health Day on 10 October) said that “a culture of silence is one of the most significant enablers of workplace toxicity”.

She explained that the culture of silence was two-fold – employees choosing to leave rather than speak out, AND employers reluctant to address the problem.

“Victims of harassment often choose to leave rather than fight a system that feels unresponsive or unsafe. It creates a dangerous illusion of a healthy culture, preventing leadership from addressing systemic problems before they escalate into crises,” she said.

What is most concerning for us, is that she said the leadership was “overwhelmingly identified” as a primary driver of toxic cultures!!

Leaders’ leadership style could, unconsciously, be setting valued team members up for failure, creating (unconsciously) that toxic work environments….

Leadership development seems to be a priority we need to address urgently!

Let us know if you would like to explore opportunities to address how we lead, inspire, mentor, guide, coach those who work for us!

Have a great weekend!

Bonus, no change it to… a GIFT There has been a lot of talk lately on mental health in the workplace. We would like to s...
10/11/2025

Bonus, no change it to… a GIFT
There has been a lot of talk lately on mental health in the workplace. We would like to share some info from seminars and workshops we attended in the last few weeks, BUT before sharing information on this topic, we feel it is important to revisit the topic of BONUSSES….

Employees have asked us (you know ‘confidentially’ 😉) if they can expect a bonus this year? Therefore, it would be a good time now to communicate if bonusses will be paid (or NOT….! )

It was literally almost exactly a year ago that we shared info on this topic and we said then, that, while there is an expectation that a bonus is a ‘right’, it should rather be seen as a GIFT and not an entitlement.
A GIFT to say, THANK YOU for the value you have added in the last year (to repeat from last year) …. for going the extra mile, for raising your hand to volunteer, for going beyond the call of duty, for your commitment, your loyalty, your heartfelt dedication to our company’s vision and values – it is NOTICED and therefore we say THANK YOU!
That is why we pay a bonus! NOT because we have to or that it is a legal entitlement!
Let us know if you need advice on this delicate topic!

🌟 Our Client in Durbanville, Western Cape is Hiring! 🌟Join their dynamic team as an Administrator!Are you fluent in Afri...
06/11/2025

🌟 Our Client in Durbanville, Western Cape is Hiring! 🌟

Join their dynamic team as an Administrator!
Are you fluent in Afrikaans and English, highly organised, and experienced in office administration and Pastel Accounting?

We’re looking for someone with 5+ years of experience who thrives in a fast-paced environment and has a sharp eye for detail.

🔹 Handle general office duties & client communication
🔹 Assist with proforma's, invoicing, data capture & balancing transactions
🔹 Use your skills in Pastel, MS Office, and multitasking to make an impact

📍 If you’re ready to bring your expertise and energy to a supportive team, apply today!

📧[email protected]
📅 Deadline: 14 November 2025

All back on track….Back from travels and races and visitors and hopefully summer has arrived…😉We wish to share a few ame...
31/10/2025

All back on track….

Back from travels and races and visitors and hopefully summer has arrived…😉

We wish to share a few amendments to the Labour Relations Act (LRA) - mostly only affecting small businesses. The Act now specifies small businesses as:

Micro from 1 – 10 employees, Small from 11 – 50 and Medium 51 – 250.

The good news for these employers is that they may now follow simpler, less formal processes when it comes to discipline measures because it is assumed they would not have an HR Department or people with skills and experience in dealing with the dismissal of employees.

It is therefore not expected of small businesses to engage in time-consuming investigations or pre-dismissal processes as the ongoing operational matters of small businesses are more important.

It is also important to note that, in essence, with dismissals, it must stand the test for fairness in that it must be substantively fair (i.e. employee should only be dismissed for a VALID REASON) and procedurally fair (the ‘rights’ of the employee must be protected and there must be a fair procedure that is followed during the process of disciplining).

And lastly, it is important to note that the dismissed employee could still lodge a case at the CCMA, BUT the CCMA would be less strict with small employers.

Feel free to reach out to us if there are any questions in this regard…. we are only a phone call or e-mail away!

Have a great weekend!🌞

🌟 Empowering Leadership Through Discipline 🌟We recently hosted an impactful training session on Effective Management of ...
30/10/2025

🌟 Empowering Leadership Through Discipline 🌟

We recently hosted an impactful training session on Effective Management of Discipline for our leadership team — and what a success it was! 💼✨

Our clients' leaders walked away equipped with practical tools to foster a more productive, respectful, and values-driven environment. The energy, engagement, and commitment to growth were truly inspiring!

👏 A big thank you to all participants for your dedication to excellence. Together, we’re building stronger teams and a thriving organisation.

Since being back from Ireland I have been so busy but as the saying goes - do what you love, and you will never work a d...
24/10/2025

Since being back from Ireland I have been so busy but as the saying goes - do what you love, and you will never work a day in your life.

Training done at one of my clients on Personal Effectiveness.

Reach out to us to find out more on our courses and how it can benefit your teams.

Happy weekend
Uluma HR Team

“Eventually.......!” 😀It is probably true that ‘they’ say, “all good things come to those who wait”. Well, eventually, m...
02/10/2025

“Eventually.......!” 😀
It is probably true that ‘they’ say, “all good things come to those who wait”.
Well, eventually, my waiting is over, and I am, eventually, on my way to Ireland. I never anticipated to travel in October and had to attend to quite a few other matters that were arranged months ago🤭….BUT, happy to eventually visit my daughter in Dublin! 🇨🇮

With packing and getting everything ready for the trip, it reminded me again of the last few months’ feeling insecure, uncertain, badly treated and ignored (visa office and embassy), waiting in anticipation, not knowing what and when (the future) ….ALL related to the SCARF model, which is such a useful tool in the World of Work.
Here is a reminder of the SCARF model, to consider when you really want your team to perform in excellence…. remember all these ‘domains’ have a positive and / or negative effect on productivity, engagement, motivation and general well-being of every individual member in your team.
What is the SCARF Model? 🧠
The SCARF Model was developed by David Rock: "SCARF: A Brain-Based Model for Collaborating with and Influencing Others."
SCARF stands for the five key "domains" that influence our behavior.
1. Status – our relative importance to others.
2. Certainty – our ability to predict the future.
3. Autonomy – our sense of control over events.
4. Relatedness – how safe we feel with others.
5. Fairness – how fair we perceive the exchanges between people to be.

I shall be back middle October

Greetings from the moss green island, IRELAND….

We are all shocked beyond belief and understanding about the murder of Charlie Kirk. In our country so many similar deat...
24/09/2025

We are all shocked beyond belief and understanding about the murder of Charlie Kirk. In our country so many similar deaths go unnoticed…are we so blind and disconnected because of the frequency and what we see on social media?

Not sure why, but I feel compelled to remind all those in leadership positions to get to basics of meeting your team members in person and regularly. It is only through regular conversations and interaction that we really get to what goes on in the minds and hearts of our employees.

I am sure all know how often I remind managers to have those one-on-ones with each and every member of your team. Regular engagements result in open discussions and teams are empowered and feel comfortable to share of ideas and opinions. – resulting in pro-actively knowing when there are serious issues and potential conflict which can be prevented!

Let us change anger into care for our fellow colleagues!

Wishing you a super blessed BRAAI DAY….tjoppies, wors and of course, a braai broodjie! 🍗🇿🇦🔥

Address

P. O. Box 773
Wellington
7654

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone

+27218731116

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