Human Resources development and training are not quick fixes, but forms part of an organisation’s long term objectives. Margaux Reitsma studied for and completed a B.COM (INDUSTRIAL PSYCHOLOGY) degree in three years part time in 1988 at the Rand Afrikaans University (now called the University of Johannesburg). Margaux presented a variety of courses through SAA’s Manpower division. She joined the T
ertiary education industry in 1991 where she lectured at the Cape Technikon (now Cape Provincial University of Technology) and various private training institutions, training entrants for the Travel and Tourism Industry. She consistently achieved the highest pass rate for the national external examinations (TETASA – Tourism Education & Training Authority of SA – now part of THETA SETA) during 1995 and 1996, which highlights her open and enthusiastic style of training. Margaux decided to realise her passion and to pursue her career in the development of people, specialising in Human Resources consulting and behavioural training. She formed her own business called Uluma HR in January 1998, where she assists companies in the development of comprehensive policies and procedures for their Human Resources needs to comply with current labour legislation. Inclusive of developing these policies she assists with the implementation of these policies and HR programmes, such as performance management, induction and/or mentorship programmes, recruitment, Employment Equity Plans & Reports, etc. Her loyalty undeniably lies with the employer! Margaux has assisted various companies in a variety of industries over the last few years to develop and implement Human Resources policies and procedures. Some of her clients include: Spur Steak Ranches, The Jupiter Drawing Room (Advertising Agency), Sourcecom Technology Solutions, Sure Holdings Limited, Sure Fish Hoek Travel, Mossgas (Employment Equity training on the plant and on the platform), The Cancer Association of South Africa (CANSA), Audiovision (V & A Waterfront), iThemba Labs, Cellphonics, Diemersfontein Wine and Country Estate, Windmeul Eierboere, Prime Cleaning Suppliers, Sass Diva (jewellery retail), Go2Africa.com, etc. Margaux’s areas of specialty are consulting on Human Resources Programmes – developing and implementing policies and procedures and training on interpersonal skills across all personnel levels. Examples of training courses developed and presented are: Performance Management, Effective Time management, Maximising Your Potential (Goal setting, Personal Effectiveness), Disciplinary Procedures, Labour legislation (5 acts), Diversity Management (mainly on Employment Equity), Presentation skills, Absence management, Retention of your Human Resources (Reward & Recognition), Stress Management, etc.