Underhood Service

Underhood Service Technical resources to help diagnose and repair engine-related service issues.

Preview of coming attractions 🎬 : here's what you can expect in the October issue of Underhood Service, in mailboxes soo...
10/13/2025

Preview of coming attractions 🎬 : here's what you can expect in the October issue of Underhood Service, in mailboxes soon!

10/10/2025

Jake Sorensen underscores the importance of identifying suitable mentors within the shop, emphasizing that it’s not about using the highest producing tech, but someone “that wants to do it right” and possesses patience. Mentors should be rewarded for their time and effort.

For that and much more discussion of the NAPA Autocare apprenticeship program, you can listen to the full podcast interview with Jake here: https://bit.ly/42lqja5

10/09/2025

Every journey has a starting point. For MotoRad CEO Matt Buchholz, it began with a first truck, some help from his dad, and a job at a local shop in high school.

From oil changes to master technician to leading a global brand, his story shows how real shop-floor experience drives leadership in the aftermarket.

📺 Watch the full episode on YouTube: https://youtu.be/XD3tTcM9xlc

👉 Follow along for more episodes of My Road to AAPEX 2025!

10/06/2025

From turning wrenches to leading a global brand, Matt Buchholz takes us back to where it all started.

In Episode 2 of My Road to AAPEX 2025, the MotoRad CEO reflects on his journey from service advisor to master technician to executive leader, and why real shop-floor experience still shapes the way he leads today.

📺 Watch the full episode on YouTube: https://youtu.be/XD3tTcM9xlc

👉 Follow along for more episodes of My Road to AAPEX 2025!

09/30/2025

Electric vehicles don’t have an engine to mask noises. No valvetrain tick, exhaust rumble or serpentine whine. Every creak, click, buzz, or hum comes through loud and clear. Chasing NVH on an EV feels like hunting ghosts, but it isn’t impossible. Change your strategy, slow down, and put your ears and tools in the right place.

Watch our latest EV IQ video for more: https://bit.ly/3IgtsB6

09/29/2025

👔➡️🔧 Wells Vehicle Electronics VP David Stewart leaves the boardroom and gets hands-on in the shop installing ignition coils.
📺 Watch the full episode on YouTube: https://youtu.be/rrQNFfs0VdQ
👉 Follow along for more episodes of My Road to AAPEX 2025!

09/25/2025

On today’s episode of Tech IQ, we’re talking about viscosity.

Many engines are using low-viscosity oils these days, with some, like Toyota with 0W-8 and BMW 0W-12, reaching for new frontiers of low viscosities. So what does a shop need to know about cars that use low-viscosity oils?

Watch our latest Tech IQ video for the details: https://bit.ly/4miUFAQ

09/22/2025

This episode of Maintenance IQ goes out to the service writers out there looking to build their inspection routine. When you’re quoting a job where the technician has recommended that the shocks and struts be replaced, there are a couple of different ways you can do this.

The first item you need to look at is sway bar links. The other thing to keep in mind are adjustment bolts and especially new hardware.

Why is that? Watch the video here for the reasons building an inspection routine is so important. https://bit.ly/4ptOIUQ

09/19/2025

Learning auto repair is like picking up an instrument. It takes practice, patience, and guidance before students can truly play in the orchestra of the shop. 🎶🔧 to Learn More Visit our Website!

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